PPP Modem Pool Decommissioned as of August 1
This is a reminder that ISC will begin decommissioning its PPP modem
pool starting August 1, 2000.
If you continue to try to dial in to this number (215/573-4777) after
8/1, you will receive an authentication failure message unless you have
signed up for the temporary Penn for-fee service.
IF YOU DO NOTHING, YOU WILL NOT BE ABLE TO CHECK YOUR EMAIL OR LOG ON
TO THE INTERNET UNLESS YOU DIAL IN THROUGH THE 15 MIN. EXPRESS POOL (215)
The Penn For-Fee Service is going away on June 30, 2001. It has time
limits. It is slower and it is more costly. We strongly encourage you NOT
to register for it, but to use this opportunity to sign up for an account
with a commercial Internet Service Provider.
Here are some frequently asked questions that may be useful:
Q. I've heard that something's happening to the Penn Modem
Pool soon. But, I don't have to do anything-I can still get my email from
A. WRONG! To read email you need to log on to the Internet. If
you DO NOT sign up with either a Penn-preferred commercial Internet Service
Provider (ISP) or the Penn For-Fee Modem Service, you WILL NOT be able
to read email from home as you used to.
So, sign up now (before it's too late)! To avoid long-distance charges,
pick an ISP that serves your area:
Q. If I already have Internet service through AOL (or any
commercial ISP), do I need to sign up with DCANet?
A. NO. If you already have remote Internet service through any
commercial ISP (AOL, AltaVista, Bluelight, Earthlink, etc) you DO NOT need
to sign up for the Penn service or with DCANet to get your Penn email.
Q. I want to keep my Penn email account (e.g, email@example.com)
so I have to sign up for the Penn For-Fee service, right?
A. WRONG. No matter which Internet Service Provider you sign
up with (DCANet, AT&T, Yahoo, AOL, etc), you will maintain your Penn
email account(s) as long as you are a Penn faculty or staff member or a
Q. How do I access my Penn email using a commercial ISP?
A. To access your Penn email from any outside ISP, you simply
have to connect to the Internet via the ISP (DCANet, AOL, AT&T, etc)
and then run the same mail client (Eudora, Netscape, etc.) you now use
to check your Penn email account. You will probably have change one setting
for your email client before you try to access your Penn e-mail from an
ISP for the first time.
Individuals with email accounts on Pobox, Dolphin, Mail.sas, Mail.med,
and Eniac will need to follow the directions at http://www.upenn.edu/computing/provider/smtp-auth.html.
Individuals with email accounts on other campus mail servers (that do
not have SMTP Authentication deployed on them), will need to use their ISPs
SMTP mail address. For more details, see http://www.upenn.edu/computing/email/isp_servers.html.
Q. How do I sign up for the Penn For-Fee service?
A. To sign up for the Penn For-Fee service, go to http://www.upenn.edu/computing/remote/.
Q. I want to sign up for the Penn Express Pool. How do I do
A. The 15 minute Express Pool continues as a free service. There
is no need to sign up for it. To use the Express Pool, you just have dial
up 215/573-9773 rather than 215/573-4777.
Q. Help! I'm totally confused about these changes... What
do I do?
A. First, the website http://www.upenn.edu/computing/remote/
and the FAQs at http://www.upenn.edu/computing/remote/faq.html
might have many of the answers you need. If you cannot find help there,
you should contact your Local Support Provider. If you're not sure who
that is, please see http://www.upenn.edu/computing/remote/ or call First Call 215-573-4778.