UPHS: Ralph Muller
W. Muller has been named Chief Executive Officer of the
University of Pennsylvania Health System, effective July
1, 2003. Mr.
Muller, formerly President and Chief Executive Officer
of the University of Chicago Hospitals & Health System,
will succeed Dr. Robert D. Martin, who announced earlier
this academic year his intention to step down (Almanac October
15, 2002). Mr. Muller will begin to work with UPHS in
a transitional capacity beginning May 1.
am delighted that Ralph has agreed to assume this vital leadership
position within Penn Medicine," said Dr. Arthur H. Rubenstein,
EVP of the University of Pennsylvania for the Health System
and Dean of the School of Medicine, in announcing the appointment. "Ralph's
dedication to patient-centered care and effectiveness in
building and leading a world-class clinical delivery organization,
his leadership in national and state legislative affairs
and healthcare policy organizations, and his strategic vision
make him the ideal executive to lead our Health System." Mr.
Muller will have management responsibility for the operational
effectiveness and financial health of UPHS--a $1.7 billion
provider community that includes four hospitals [HUP, Pennsylvania
Hospital, University of Pennsylvania Medical Center-Presbyterian,
and Phoenixville Hospital], a faculty practice plan, a primary-care
provider network, three multi-specialty satellite facilities,
and home healthcare, hospice and long-term care. Mr. Muller
will also be responsible for further strengthening the integrated
organization, and working with other healthcare, research
and industry groups, as well as government leaders and business
"I look forward to contributing
to one of the nation's most respected academic health
systems, and eagerly anticipate the intellectual breadth
and excitement that is part of a health system related to
an excellent medical school and a great University," said
Mr. Muller. "There's a certain vibrancy that comes
from being surrounded by superb faculty, students and staff."
of Mr. Muller's top priorities will be to partner with
Dr. Rubenstein in implementing the Strategic Plan for Penn
Medicine. Another will be to work with his management team
to further strengthen the patient-focused approach to care,
and explore additional opportunities for growth that are
consistent with financial realities and marketplace factors.
Muller's 28-year career in healthcare administration
has set the stage for his extensive knowledge of the multiple
and complex challenges faced by today's urban-based
academic health systems. Indeed, since the 1990s, Mr. Muller's
voice has been at the forefront of the national dialogue
and debate on such important health-policy issues as the
social role of teaching hospitals and medical schools, federal/state
payments for patient care and care of the uninsured, and
the creation of patient-oriented medical care systems.
Muller's career in academic medicine began in 1985 when
he was named Vice President for the University of Chicago's
Hospitals and Deputy Dean of Biological Sciences. (Mr. Muller's
association with the Hospitals began five years earlier when
he was recruited by the University of Chicago to be Director
of Budget and Financial Planning.) In 1986, following the
creation of a new corporate entity for the health services
operations, Mr. Muller was named President and CEO of the
University of Chicago Hospitals & Health System (UCHHS)--a
position he held for 15 years.
Mr. Muller's leadership, UCHHS achieved significant
improvements in patient-care services, as expressed in higher
levels of patient satisfaction and an increase in patient
revenue of more than 500 percent. The Hospitals' complex
was also greatly expanded with the construction of several
new facilities, including a highly successful 500,000 sq.ft.
ambulatory care center (Duchossois Center for Advanced Medicine)
and the soon-to-open University of Chicago Comer Children's
Muller's additional achievements included the creation of
the University of Chicago Hospitals
Academy, an in-house center for employee training that
has become a national model for staff education; and significant
contributions from the Hospitals to the University's
Academic Renewal Fund to support its academic mission.
the national front, Mr. Muller was named (in May 2001) to
the Medicare Payment Advisory Commission (MedPAC), an independent
federal body that advises the U.S. Congress on issues affecting
the Medicare program. From 1999-2000, Mr. Muller served as
Chairman of the Association of American Medical Colleges
(AAMC), the umbrella advocacy organization that represents
the interests of the 141 accredited medical schools in the
US and Canada, and the nation's 400 major teaching hospitals.
In that role Mr. Muller partnered with the AAMC's leadership
to advocate for increased research funding and improvements
to medical education, as well as the development of a new
coalition of health care providers to improve access to care
for the underinsured.
Muller has held a number of other leadership positions in
national organizations--including Chair of the AAMC's
Council of Teaching Hospitals and Health Systems, Vice-Chair
of the Board of the University HealthSystem Consortium, and
Chair of the Board of the National Opinion Research Center,
in Chicago. In addition, he is a Fellow of the American Association
for the Advancement of Science.
to launching his career in healthcare, Mr. Muller held executive
positions in the state government of Massachusetts--including
Budget Director and, later, Deputy Commissioner of the Department
of Public Welfare where he was responsible for the state
Medicaid program. He was a Teaching Fellow at Harvard University,
where he earned his M.A. degree in government. He obtained
a B.A. in economics, magna cum laude, from Syracuse
recently, Mr. Muller led a comparative study of US and British
health care systems for the King's Fund, a London-based
healthcare foundation. Since 2002, he has served as a director
of Stockamp & Associates, a national firm that specializes
in helping non-profit health institutions improve their revenues
and patient care programs.