Upcoming
HR Programs
The
Division of Human
Resources provides
opportunities for
both professional
and personal development.
We encourage you
to take advantage
of the upcoming programs.
Visit the Human Resources
website at www.hr.upenn.edu for
descriptions and
to pre-register online.
Registration is required.
Learning
and Education Programs
Learn
valuable skills through
American Management Association
(AMA) programs, Brown
Bag Matinees, Satellite
Broadcasts, and other
programs. For questions
on L&E
programs, call (215) 898-3400
or visit www.hr.upenn.edu/learning.
October
3, 9 a.m.--12:30
p.m., $50; Customer
Service at Penn; focuses
on the uniqueness
of customer
service at Penn.
Become proficient
in handling
even the most
difficult customer
service situations
and managing
the stress created
by such interactions.
October
7, 14, 21, and
28, 9 a.m.--4:30
p.m., $50; Transitioning
to Management
at Penn; new
managers face
unique challenges
in the workplace.
Receive guidance
on establishing
credibility
and authority
as a supervisor
and learn techniques
for managing
performance
issues.
October
9, 9 a.m.--5
p.m., $50; Franklin
Covey's "FOCUS:
Achieving Your
Highest Priorities"; this
productivity
workshop for
today's high-amperage
work environment
shows you how
to focus on
the most important
goals and enjoy
a greater sense
of job satisfaction.
October
15, noon--1
p.m., free;
Brown Bag Matinee--"Whale
Done!"; discover
how to improve
your relationships
at work in order
to become more
productive and
achieve better
results. Learn
how to build
trust, accentuate
the positive,
and redirect
energy for a
more productive
outcome.
October
17, 9 a.m.--noon,
$50; Introduction
to the Meyers-Briggs
Type Indicator; taking
the MBTI inventory
and receiving
feedback enhances
understanding
of yourself,
your motivations,
your natural
strengths, and
your potential
areas for growth.
October
22 and 23, 9 a.m.--5
p.m., $50; AMA's "How
to Sharpen Your Business
Math Skills"; this
course is useful
for those who make
business decisions
or create, interpret
or use math on the
job. Sharpen your
skills in working
with and interpreting
numbers, and empower
yourself to use numbers
to think and act
more clearly.
October
24, noon--1
p.m., free;
Career Focus
Brown Bag --"Get
Ready: Prepare
for a Successful
Job Search"; learn
valuable techniques
to prepare for
a successful
job search:
your skills
profile, resumes
and cover letters,
developing an
advocate network
and building
your telephone
skills.
October
27, 11 a.m.--12:30
p.m., free;
Satellite Broadcast--"Execution:
Featuring Larry
Bossidy"; Chairman
and CEO of AlliedSignal,
Larry Bossidy
uses his firsthand
successes to
demonstrate
the discipline
of execution
and to teach
you how you
can implement
an execution-based
culture within
your organization.
Quality
of Work Life programs
These
workshops are led by an
expert from Penn's Employee
Assistance Program and
Work & Family
Services provider. Don't
forget to pre-register
online at www.hr.upenn.edu/quality/workshop.asp.
Feel free to bring a 'brown
bag' lunch.
September
25, 11:30 a.m.--1
p.m.; Being
Your Best: Developing & Projecting
Confidence; the
underlying perception
that we are
not good enough
is at the core
of many fears,
anxieties, and
insecurities.
Learn to start
emphasizing
your positive
strengths.
October
9, 11:30 a.m.--1p.m.,
free;
Blended Families:
Building Strong
New Households; the
face of the
American family
has changed.
Learn how to
help your children
through the
changes, negotiate
new family norms,
and keep relationships
strong.
October
23, 11:30
a.m.--1
p.m., free; Effective
Listening
and Communication
Skills; our
perceptions
of others
and how
others
understand
us are
essential
to maintaining
good relationships
at work
and at
home. Explore
various
techniques
to engage
others
and effectively deal
with issues
when they arise.
--Division
of Human Resources |