of Human Resources provides opportunities for professional and personal
development. We encourage you to take advantage of the upcoming
programs. Visit the Human Resources website at www.hr.upenn.edu
for descriptions of the programs and to pre-register online. Registration
and Education Programs
Learn valuable skills
through American Management Association (AMA) programs, Brown Bag
Matinees, Satellite Broadcasts, and other programs. For questions
on L&E programs, call (215) 898-3400 or visit www.hr.upenn.edu/learning.
31, noon --1
p.m.; Career Focus Brown Bag--Introduction to "TypeFocus;"
assesses personality type to help you better understand
yourself and focus on your career goals. Career options are suggested,
with extensive background information about job opportunities, training
and education needs, and suggestions for resumes and interviews.
5, noon--1 p.m.; Brown Bag Matinee --Give'em
the Pickle; a fun, motivating look at the most important
thing we can do in business
take care of the customer. Pickles
are those special or extra things you do to make people happy. The
trick is figuring out what your customers want and then making sure
they get it.
11, 9 a.m.--noon; $50; Writing Efficient E-mail; learn
the components of good writing as they pertain to writing e-mail
that is clear, concise, active, and well organized. You will learn
what makes e-mail writing and etiquette different from any other
format of business writing.
13, 9--11:30 a.m. or 2--4:30 p.m.; The Cornell Interactive
Theatre Ensemble (CITE); an award-winning group
of professional actors and facilitators who, through a number of
carefully scripted scenarios and follow-up dialogue with their audiences,
explore sensitive workplace issues in a safe and open forum.
14, noon--1 p.m.; Career Focus Brown Bag--Resume
Writing; wondering how to create an effective, dynamic
resume? Topics in this video include the importance of focusing
on the employer's needs, not your own; how to use powerful
assertions; how to inspire and excite the employer; and much more.
20 and 21, 9 a.m.--5 p.m., $50; AMA's Confronting
the Tough Stuff: Management Skills for Supervisors, learn
how to successfully manage timely "real-life" challenges
and increase your value and effectiveness as a leader. Now you can
prepare for the unexpected with enhanced confidence and problem-solving
of Work Life Programs
The workshops are
sponsored by HR and led by an expert from Penn's Employee Assistance
Program and Work & Family Services Provider. Pre-register online
Feel free to bring a brown bag' lunch.
6, 11:30 a.m.--1
p.m.; Elder Care 101: How to Plan Before the Crisis; as
your parents or relatives age, they experience significant changes,
both physically and emotionally. This workshop discussion will help
you and your family establish a positive response and sound plan
for coping with these changes.
20, 11:30 a.m.--1 p.m.; Managing Conflict in
the Workplace; gain skills necessary for effectively
reducing opportunities for conflict. Learn the styles of conflict
resolution and the options for managing conflict when it arises.
For personalized assistance with dependent care issues and personal
well-being, contact Penn Behavioral Health, at 1-888-321-4433 or
go online to www.hr.upenn.edu/quality/wellness/eap.asp.
For questions on QOWL programs, contact Human Resources at firstname.lastname@example.org
or (215) 898-5116.
Almanac, Vol. 50, No. 9,
October 21, 2003