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Dear Members of the Penn Community,

modelsWe are pleased to announce the 2004 Models of Excellence award winners. The Models of Excellence program honors, awards, and celebrates outstanding staff member achievements. Introduced in 1999, this program highlights the values of the University and provides models of accomplishment to emulate.

This year's award winners are listed below with a brief description of their achievements. A committee of Penn leaders selected the award winners from among 153 staff members nominated by peers, colleagues, and managers.

Selections were based on significant contribution to the University--above and beyond job expectations--that embodied the following standards of excellence for this program:

  • Development and implementation of practices, procedures, and policies that creatively support and further the University's mission,
  • Application of innovative and proactive leadership in challenging circumstances,
  • Extraordinary service to key constituencies,
  • Substantial cost-savings, and
  • Establishment of relationships within and/or outside of the immediate organization that enable goals to be met that would be impossible otherwise.

On May 6th, an award ceremony and reception will be held in honor of these award winners. The "Models of Excellence" will receive a symbol of appreciation and a $500 monetary gift. Individuals identified for Honorable Mention will receive a symbol of appreciation and a $250 monetary gift. If you would like to attend the award ceremony and reception, please contact Marilyn Kraut at kraut@hr.upenn.edu.

At the time of the event, we will post detailed information about the winners and their achievements on the Models of Excellence website (www.hr.upenn.edu/quality/models). Many of these accomplishments can be replicated and we encourage you to consider applying them in your work area. At the very least, we hope that the creativity, proactive leadership, service, cost-savings and relationship building demonstrated by these staff members will serve as a model for your actions at Penn.

Please join us in congratulating your colleagues.

         Judith Rodin, President                     Robert Barchi, Provost         

 

2004 Models of Excellence Award Winners
Models of Excellence

      1. Penn Portal Team--For coming together, as service providers and end-users, to improve student access to a range of disconnected online services and information and to create, at a modest cost, a new paradigm for online service delivery to students, a process that had confounded other academic institutions for years and now serves as a model in higher education:

Helen Anderson, Senior Director, School of Engineering and Applied Science

Timothy Bouffard, Programmer,  AIT,  ISC                     

Christopher Bradie, Technology Director, Business Services

Deanna Cheung, Assistant Director, Graduate Student Center, Office of the Deputy Provost

James Choate, Information Technology Technical Director, ISC

Randall Couch, Manager, Communication Design, ISC

Jeanne Curtis, Executive Director of Data Administration, ISC

Roberto Mansfield, Senior Program Analyst, School of Arts & Sciences

Anita Mastroieni, Director, Graduate Student Center, Office of the Deputy Provost

Kent Peterman, Director of Academic Affairs, School of Arts & Sciences

Susan Quant, Data Analyst, ISC

Edwin Read, Programmer Analyst, ISC                             

Ron Sanders, University Registrar, Office of the Registrar

Travis Smale, Web Developer, Student Financial Services

Jacqueline Smith, Senior Director, SFS Operations, Student Financial Services

Leah Smith, Director of Communications, VPUL

Francine Walker, Director of Student Life, VPUL

Michael Winkler, Library Web Manager, Van Pelt-Deitrich Library

      2.  Penn's Way--For conceiving, developing, and producing an innovative system for tracking and reporting faculty and staff participation in the Penn's Way campaign that facilitated the work of the campaign volunteers, saved substantial resource, vastly improved the efficiency of running the campaign raffles, and situated the University as a pioneer in the eyes of the National Alliance for Choice in Giving:

Anthony Whittington, Director of Administration and Finance, Division of Public Safety

Honorable Mention

      3.  Academic Programs--For developing unique and novel enhancements to the operations of the School of Medicine's Academic Programs Office, including a central process through which all course notes, presentation materials, group assignments, and examinations are managed, in order to allow faculty more time to focus on teaching and research:

Anna T. Delaney, Director of Curriculum, School of Medicine

      4.  Educational Pipeline Initiative Team --For creating an infrastructure to connect each of VPUL's outreach Academic Support Programs to create an "educational pipeline" through which West Philadelphia and Penn students can move successfully from middle school all the way through terminal graduate degrees:

Bernadine Abad, Director, The Tutoring Center, VPUL

Malcolm Bonner, Director, McNair Scholars Program, VPUL

Judith Green, Project Director, Upward Bound Program, VPUL

Annette Hampton, Project Director, Educational Opportunity Center, VPUL

Delores Hill, Director, Academic Enrichment Center, VPUL

John LaVoy, Director, PENNCAP/Pre-Freshman Program, VPUL

Kenneth Perry, Project Director, Talent Search Program, VPUL

Diane Sandefur, Project Dir., Veterans Upward Bound Program, VPUL

Terri White, Executive Director, Academic Support Programs, VPUL

      5.  The Penn Key Team--For introducing overnight, without interruption to University business, a comprehensive and unified solution for identity verification that responds to a range of security needs across campus, improves protection of personal privacy and University information assets, and reduces local administrative overhead costs for IT security:

Helen Anderson, Senior Director, SEAS

Lisa Campeau, Data Analyst, ISC

Meghali Chetia, Senior Programmer/Analyst, ISC

Shumon Huque, Lead Engineer, ISC

Jim Johnson, Data Administrator, ISC

Deke Kassabian, IT Senior Director, ISC

Edda Katz, Dir., Communications Group, ISC

Mike Lazenka, Operations Manager, ISC                        

Mike Levin, Senior Programmer/Analyst, ISC

Janet Lind, Manager, School of Medicine

John Lupton, Info. Security Analyst, ISC

Denise McCole, Senior Support Specialist, ISC

Dave Millar, Information Security Officer, ISC

Amy Phillips, IT Project Leader, ISC

Ellen Rosenblatt, Senior Programmer/Analyst, ISC

Daniel Sheehan, IT Dir., Database Administration, ISC

Mark Sirota, Associate Director, ISC

John Tong, Senior Database Administrator, ISC

Peggy Yetter, Senior Systems Programmer, ISC

Vern Yoneyama, IT Support Specialist, ISC

Jennifer Yuan, Electronic Communications Specialist, ISC

2004 Selection Committee

Robert L. Barchi, Provost

Christopher Bradie, Director of Business Services

Erin Cross, 2003 Winner,  Associate Director, LGBT Center

Lance Donaldson-Evans, Chair, Faculty Senate

Godlove Fonjweng, 2003 Honorable Mention, Assistant Dean of Advising

Marjorie K. Jeffcoat, Dean, School of Dental Medicine

John J. Heuer, Vice President, Human Resources

Janice K. Marini, Executive Director, Special Events, Office of the President

H. J. Omar Mitchell, Audiovisual Service Center Coordinator, School of Medicine

Barbara Murray, 2003 Honorable Mention, Manager, Financial Training Department

David Pope, Ombudsman

Afi Heywood, 2003 Winner, Staff Assistant, AARC

Rodney V. Robinson, 2003 Winner, Associate Director Student Life

Ex-Officio: Marilyn K. Kraut, Director, Quality of Worklife Programs, Human Resources

For more information on Models of Excellence, see www.hr.upenn.edu/quality/models/.

 

 


  Almanac, Vol. 50, No. 22, February 17, 2004

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