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Speaking
Out
Vexing
Vending Machines
I
am writing to lodge a complaint concerning the vending machines
in the John Morgan Building and the Biomedical Research Building.
I have occasionally had the experience of trying to purchase
a soda and losing my money in the machines. The money return
button does not work and the machines often do not give change.
From the comments of others, my experiences are very common.
In
the past, vending machine used to have an on-campus number
posted for complaints and refunds. This is no longer the
case. I would appreciate it if you would ask an appropriate
campus official [to] address this issue in Almanac.
--George
L. Gerton, Research
Professor, Ob-Gyn,
Center
for Research on Reproduction and Women's Health, Medical
Center
Response
and Recourse I'd
like to extend my apologies to Professor Gerton and others
for any problems encountered with campus vending machines.
We will re-label the machines with contact information and
have the machines repaired. Meanwhile, anyone with problems
with campus vending machines should call the Vending Customer
Service line at 800-444-1794. You are also welcome to contact
me directly with any concerns--or suggestions, at (215) 573-2332
or cousart@pobox.upenn.edu.
--Laurie
Cousart, Contract & Relationship
Manager, Penn
Dining Services
Speaking
Out welcomes reader contributions. Short,
timely letters on University issues will
be accepted by Thursday at noon for the following
Tuesday's issue, subject to right-of-reply
guidelines. Advance notice of intention to
submit is appreciated. --Eds. |
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Almanac, Vol. 50, No.
33,
May 11, 2004
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