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Invitation to the Models of Excellence Awards Ceremony and Reception
March 18, 2008, Volume 54, No. 25



The Division of Human Resources would like to extend an invitation to all faculty and staff to attend the ninth annual Models of Excellence Awards Ceremony and Reception on April 1, 2008 from 4:30 to 6:30 p.m. at the Annenberg Center. President Amy Gutmann, Provost Ron Daniels, and Executive Vice President Craig Carnaroli will lead the celebration of 52 Models of Excellence honorees selected for their creativity, leadership, initiative, extraordinary service and cost-effectiveness. This year’s honorees were chosen from among 28 compelling nominations of 270 staff members; a full list of nominees and award winners is available at www.hr.upenn.edu/Quality/Models.

Two staff members from the School of Veterinary Medicine will also be recognized as recent recipients of Commitment to Excellence awards for their outstanding management of the complicated communications demands that arose during Barbaro’s care at New Bolton Center. 

In addition, President Gutmann will announce live on stage, the identity of this year’s Model Supervisor Award winner.

The Models of Excellence program is a wonderful celebration of the important contributions staff members make to the University. All members of the campus are invited to attend, and to encourage their colleagues to join them. If you plan to attend, please send your RSVP to hr-qowl@exchange.upenn.edu or (215) 898-1012.

Commitment to Excellence: Barbaro Communications Team

When internationally-famous racehorse Barbaro was rushed to Penn’s New Bolton Center in May 2006 for treatment of life-threatening injuries, the world was watching. Even the most seasoned professional would have found the resulting media onslaught challenging—more than a hundred journalists converged on the New Bolton Center, and continued to appear, day in and day out. For their outstanding success in managing the communications outreach to the press and to the public, Gail Luciani, director of the Office of Public Relations and Jennifer Rench, communications specialist, both of the School of Veterinary Medicine, have received Commitment to Excellence recognition.

“Using educational handouts, facility tours, personal interaction and internet-based community discourse, Ms. Luciani and Ms. Rench quickly educated the media and the general public about the New Bolton Center’s expertise in equine medicine, as well as the special care and treatment Barbaro required due to the nature of his injuries. A demonstration of a horse running 35 miles an hour on a treadmill proved to be an impressive spectacle for even the most hardened sportswriter. That they did all this while continuing to support their everyday responsibilities with grace and competence signals their extraordinary level of commitment to the mission of the School of Veterinary Medicine and the University of Pennsylvania.”

Dean Joan Hendricks has awarded Ms. Luciani and Ms. Rench with Commitment to Excellence certificates recognizing their extraordinary achievements. The duo will also be honored by President Gutmann during the Models of Excellence Award Ceremony.

Model Supervisor Finalists

Human Resources is pleased to announce the finalists for the 2008 Model Supervisor Award. This annual program recognizes one supervisor each year who embodies the University’s standards for a Model Supervisor.
The 2008 finalists are:

Christina M. Costanzo Clark, Office of Academic Affairs–Student Services, School of Nursing

Kim Grube, Development and Alumni Relations, Penn Medicine

Jeffrey Rusling, Sales and Marketing, Computer Connection, Business Services

More information about the Model Supervisor program, including a list of the behaviors which reflect Penn’s standards for a Model Supervisor, is available at www.hr.upenn.edu/Quality/Models.

—Division of Human Resources



Almanac - March 18, 2008, Volume 54, No. 25