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Human Resources: Upcoming Programs
December 22, 2009, Volume 56, No. 16

Professional and Personal Development

Improve your skills and get ahead in your career by taking advantage of the many development opportunities provided by Human Resources. You can pre-register for programs by visiting the online course catalog at www.hr.upenn.edu/coursecatalog or by contacting Learning and Education at (215) 898-3400.

Essentials of Management; Begins January 8; multiple dates with varying times; $250.

A successful manager knows how to create and maintain a positive work environment. But it often requires continuous learning and honing of skills. If you’re a Penn manager, this program is for you. Learn the most effective management skills as well as the Penn policies necessary for a successful and productive workplace. You’ll be part of a cohort of fellow managers who can provide invaluable peer experience and support. This program is offered over a five-month period and requires approximately 30 hours of participation. All participants have the opportunity to complete a 360-degree assessment instrument and interpret those results with an executive coach.

Brown Bag Matinee—If Looks Could Kill;January 13; noon–1 p.m.; free.

This video explores the ways that behavior can be a powerful tool—or a dangerous weapon. We can act for the good of everyone, or we can attack with negative behavior. Find out why an individual can be pleasant to one person, then offensive to another, simply in response to that person’s behavior.

Managing Cultural Conflict; January 14; noon–1 p.m.; free.

Miscommunication across different cultures often leads to intercultural conflict.  Individuals coming from different cultural communities bring with them different values, expectations, verbal and nonverbal habits, and behaviors that can lead to conflict.  In order to bridge the cultural gap, it’s important to understand the multicultural context in which behavior is learned and displayed. This program will teach you the three dimensions of multicultural competence: awareness, knowledge, and skills.  You’ll also learn how to develop your own professional skills and abilities through better understanding of the multicultural environment in which we live and work.

Career Focus Brown Bag—All About Networking; January 27; noon–1 p.m.; free.

Ever wonder what networking is and why it’s important?  Creating and maintaining a strong network can help you advance professionally and personally, but it’s not always easy.  This workshop will teach you the ABCs of networking.  You’ll gain a better understanding of what networking is (and isn’t), how to network effectively, and how to overcome a reluctance to approaching people you don’t know.

—Division of Human Resources


Almanac - December 22, 2009, Volume 56, No. 16