Improve your skills and get ahead in your career by taking advantage of the many development opportunities provided by Human Resources. You can register for programs by visiting the Human Resources online course catalog at www.hr.upenn.edu/coursecatalog or by contacting Learning and Education at (215) 898-3400.
Brown Bag Matinee—FISH!; January 18; noon–1 p.m.; free. Wouldn’t it be nice to have a workplace that’s bursting with energy, excitement and a positive attitude? Well we can show you how to do it! FISH! tells the story of Seattle’s famous Pike Place Fish Market and its infectious atmosphere. You’ll get a first-hand look at what great customer service really is and how to turn your workplace into an enthusiastic and rewarding environment.
Career Focus Brown Bag—Growing in Place; January 19; noon–1 p.m.; free. Discover how to grow in your job—so you don’t outgrow your job. This workshop will show you how to take advantage of opportunities in your current job. You’ll learn how to set goals for yourself, how to work with your manager to utilize all of your skills, and when and why to consider lateral moves.
Microsoft Access 2010 Techniques—Beginner; January 19; 12:30–2 p.m.; $40. Organizing and presenting data isn’t always easy, but we can help you master the art! This webinar will show you how to easily manage data using Microsoft Access. You’ll learn about the differences between Access and Microsoft Excel as well as how to search for data using queries, and how to customize forms and reports.
Microsoft Excel 2007 Techniques;January 19; 12:30–2 p.m.; $40. Microsoft Excel is chock full of features that can help support your work objectives—and this webinar will show you how to use them. You’ll learn advanced features such as data entry, manipulation and presentation; enabling multiple users to share workbooks and track and edit changes; and creating templates. This webinar is ideal if you’re familiar with Excel and want to enhance your current skills and understanding of the application.
Microsoft Word 2007 Techniques; January 19; 2:30–4 p.m.; $40. Tap into the power of Microsoft Word to help meet your professional goals. This webinar will show you advanced features in Word that can save you time and resources when you’re working on documents. You’ll learn how to use bookmarks and hyperlinks, create charts and graphs, review and edit documents with tracked changes, and how to generate a table of contents and index.
Managing and Organizing Your Email Inbox Using Microsoft Outlook;January 24; 12:30–2 p.m.; $40. If you’re looking for ways to manage your email inbox and avoid email overload, this webinar is for you. You’ll learn techniques and shortcuts that will save you time and help you get maximum results from your email. Topics include customizing and setting flags, creating categories to organize your inbox, using tasks and the calendar, organizing and archiving your messages and more.
Effective Meetings; January 25; noon–2 p.m.; $40. Do you ever leave a meeting and wonder how useful it was? Well-designed meetings allow for creativity, problem-solving and the opportunity to accomplish specific goals. But they aren’t always easy to plan. If you’re looking for ways to make your meetings more effective, we’ll show you how. This webinar will teach you how to prepare useful agendas and communicate effectively during meetings, whether online or in-person. You’ll also learn a variety of online meeting and collaboration tools to make your meetings more efficient and successful.
Accomplishing More with Less; January 26, February 2, February 9; 12:30–2 p.m.; $135. Want to learn the secret to managing a hectic workday? This 3-session webinar will show you how to be as productive as you can be in your job. Learn how to stay on top of every piece of business, and how collaboration and strategic thinking can enhance your workplace.
Microsoft Office 2010 Tips and Tricks Crash Course; January 26; 2:30–4 p.m.; $40. Take your Microsoft Office skills to the next level. This webinar will teach you powerful techniques that can save you time and help you get the results you want. You’ll learn shortcuts for handling your email in Outlook; become a pro at building templates in PowerPoint; get some advanced styling and formatting tips for Word; and see how to create lists and reports in Excel.
Microsoft SharePoint Services 3.0 Techniques; January 26; 3–5 p.m.; $40. See how Microsoft SharePoint can be used to collaborate with others, reduce the need for email and make meetings more effective. You’ll learn how to use document libraries, calendars, and tasks; create and share websites; and use discussion forums, blogs and wikis to manage information.
Social Media in a Nutshell; January 26; 2:10–2:50 p.m.; $40. If you’ve been wondering how social media can benefit your workplace, we can help. This webinar will cover the ins and outs of social media tools like Twitter, Facebook, LinkedIn, blogs and wikis. You’ll learn how these vehicles work, the challenges and opportunities in using them and how they can help meet your workplace goals.
Managing Organizational Conflict; January 27; 9 a.m.–noon; $50. Conflict in the workplace is inevitable—and as a manager, you need to know how to control it. Whether it’s an argument between individuals or a larger disagreement between teams, your job is to curb the conflict and find a lasting solution to the problem. This workshop will give you the tools you need to reduce conflict among your colleagues and keep disputes to a minimum.