|Human Resources: Upcoming Programs
February 12, 2013,
Volume 59, No. 21
Professional and Personal Development
Improve your skills and get ahead in your career by taking advantage of the many development opportunities provided by Human Resources. You can register for programs by visiting knowledgelink.upenn.edu or by contacting Learning and Education at (215) 898-3400.
AMA’s Strategies for Developing Effective Presentation Skills; March 5; 9 a.m.–5 p.m.; $75. This two-day program will provide you with the skills to deliver clear, informative, memorable and convincing presentations. Learn by doing as you receive ongoing, personalized feedback on three live presentations. Subjects to be addressed include determining your objectives in giving a presentation, balancing verbal and nonverbal messages, developing and organizing presentation content, rehearsing and using notes, reducing and channeling nervousness, using visual aids, handling questions and more.
Conducting Performance Appraisals for Supervisors; March 6; noon–1 p.m.; free. Come learn the ABCs of conducting effective performance appraisals with your staff. We’ll teach you how to use the appraisal process to help your staff learn, grow and be more productive. Discover how a caring attitude and honest feedback make performance appraisals a valuable tool for you and your staff.
Participating in Performance Appraisals for Staff; March 13; noon–1 p.m.; free. Discover how to make the most of the performance appraisal process. Learn tools for effective communication that will help you discuss your work, set goals and strengthen your relationship with your manager.
Managing Up; March 20; 1–4 p.m.; $75. A productive relationship with your supervisor is one of the most important ways to move forward in your career—and we can help you build one. This workshop will teach you how to build a strong partnership with your boss. You’ll learn strategies to help you meet your supervisor’s expectations and how to improve your communication skills.
Brown Bag Matinee: Give ’em the Pickle; March 21; 11 a.m.–noon; free. High-quality customer service is the key to a productive workplace. But how do you know if your service is up to snuff? Excellent customer service means knowing what your customers want and giving it to them—and this workshop will show you how to do it. You’ll learn how to make others your number one priority and how a positive attitude and teamwork can yield big results.
Career Focus Brown Bag: Ace Your Next Interview! March 27; 1–2 p.m.; free. Ready to set yourself apart from other job applicants? Get an insider’s look at how to prepare for your next job interview. You’ll discover the elements of effective interviews, like how to make a positive presentation and what questions you should ask. By the end of this workshop, you’ll be ready to show why you’re the right person for the job.
Quality of Worklife Workshops
Dealing with the demands of work and your personal life can be challenging. These free workshops, sponsored by Human Resources and led by experts from Penn’s Employee Assistance Program and Quality of Worklife Department, offer information and support for your personal and professional life challenges. For complete details and to register, visit www.hr.upenn.edu/myhr/registration or contact Human Resources at (215) 573-2471 or firstname.lastname@example.org
The Sandwich Generation: Bridging the Generational Divide; March 13; noon–1 p.m.; free. Dependent care can be challenging when you’re trying to support the needs of children as well as the elderly. So how do you manage both at the same time? We’ll tell you! This workshop will give you the tools you need to support multiple generations of loved ones—no matter what their age.
Relaxing Ways to Manage Your Stress; March 27; noon–1 p.m.; free. A heavy workload, long hours at the office, and a growing list of family responsibilities can be overwhelming. But simple breathing and relaxation exercises can help you de-stress—and we’ll show you how! Come learn different breathing and muscle relaxation tips you can use every day at work and at home. You’ll participate in a number of guided imagery exercises to help you make stress management a lifelong habit.
—Division of Human Resources