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Principle 4 - Policies, standards, and models

Policies, standards, models and methodologies--based on the principles outlined here-govern the acquisition and use of data and information technology. Regular update and communication are required.


More effective communication and collaboration is possible; development, training and support costs can be reduced; investments can be leveraged by sharing equipment, facilities, and software components.


  • With Penn's responsibility center approach to budgeting, schools and administrative centers control most of their information technology investment decision--as long as other organizations are not harmed and the University as a whole flourishes. Policies, standards, and models are the framework for that University perspective.
  • Policies and standards that benefit the University as a whole may be suboptimal for individual units.
  • Structures for effective development, communication, use and enforcement of policies, standards, models, and methodologies must be established and maintained.
  • Incentives and education are preferred strategies for enlisting compliance.
  • Policies and standards must be developed and communicated on a timely basis before substantial investments are made.
  • Policies, standards, models, and methodologies will evolve. Structures must be in place for regular review and update.
  • Penn needs to pick areas of standardization strategically and selectively.
  • Migration strategies and structured change management processes must be established to move from current to desired future environments.
  • Application development methodologies and tools used consistently across organizational units increased the pool of reusable software components and allow for the sharing and exchange of resources.

Information Systems and Computing
University of Pennsylvania
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