Update: 10/5/2015, 12:15pm - Things have stablized for the Zimbra service including ZWC. We suspect that there were network problems for one group of users that resulted in looping of bad requests to connect that started eating up resources for everyone. We are still investigating.
10/5/2015, 11:30am - We are seeing intermittent problems connecting to the Zimbra Webmail Client. Some users have been able to connect using ZWC after multiple attempts and we are hearing that users are not experiencing problems using an SMTP client like Thunderbird. We are looking for the root cause of this degradation in service and will send updates as we have them.
ISC Networking and Telecommunications Email Service - Administrative
ISC Networking and Telecommunications provides email service
for various departments and schools across the University.
Each department that has email accounts on the ISC Networking and Telecommunications server
must have at least one administrator and not more than five
administrators who can assume responsibility for
managing the email accounts using local tools developed by ISC
Networking and Telecommunications. Administrators should have
some familiarity with supported email clients and
at least a cursory understanding of University processes.
While the administrator is the first line of support for the email
user and should try to resolve the user's email problem,
an administrator can escalate any problem to ISC Networking and
Telecommunications staff by submitting a request for assistance from the ProDesk web site.