2:05pm, 10/18/2016 - We are seeing problems with one of the four Zimbra mailbox servers and are rebooting that server. Some users may see that clients, including the Zimbra Webmail Client, are slow or unresponsive. We anticipate that rebooting the server will address that problem. Updates as we can.
Update: 2:30pm, 10/18/2016 - The Zimbra service is now stable and we are investigating the root cause.
ISC Networking and Telecommunications Email Service - Administrative
ISC Networking and Telecommunications provides email service
for various departments and schools across the University.
Each department that has email accounts on the ISC Networking and Telecommunications server
must have at least one administrator and not more than five
administrators who can assume responsibility for
managing the email accounts using local tools developed by ISC
Networking and Telecommunications. Administrators should have
some familiarity with supported email clients and
at least a cursory understanding of University processes.
While the administrator is the first line of support for the email
user and should try to resolve the user's email problem,
an administrator can escalate any problem to ISC Networking and
Telecommunications staff by submitting a request for assistance from the ProDesk web site.