Update - 5/10/2016, 11:00am - Yesterday's situation seems more stable than even last night and we continue to see infrequent message delays of 2-3 minutes. We are still monitoring but have no new information on the cause.
Update - 5/9/2016, 7:00pm - We are not seeing an obvious root cause of the problem. Things appear stable since
servers are no longer disconnecting but we continue to see some warnings of mail
delivery slowness. We'll continue to monitor the situation.
5/9/2016, 4:40pm - We have identified a problem with the ISC managed mail routers. The servers are intermittently dropping connections. We suspect this this behavior probably results in slowness in mail delivery but are still investigating. Please be aware that a problem with the mail routers will affect Exchange, Zimbra and PennO365 email services. We will send updates as we can.
ISC Networking and Telecommunications Email Service - Administrative
ISC Networking and Telecommunications provides email service
for various departments and schools across the University.
Each department that has email accounts on the ISC Networking and Telecommunications server
must have at least one administrator and not more than five
administrators who can assume responsibility for
managing the email accounts using local tools developed by ISC
Networking and Telecommunications. Administrators should have
some familiarity with supported email clients and
at least a cursory understanding of University processes.
While the administrator is the first line of support for the email
user and should try to resolve the user's email problem,
an administrator can escalate any problem to ISC Networking and
Telecommunications staff by submitting a request for assistance from the ProDesk web site.