Update, 11:15am - About 75% of our users were all being directed to the same mailbox server instead of load balancing against our set of mailbox servers. We've addressed this and are looking at the root cause. Things should be back to normal.
March 23rd, 10:15am Exchange is currently experiencing prolonged
emails. Not all users are affected. We are working on the issue.
ISC Networking and Telecommunications Email Service - Administrative
ISC Networking and Telecommunications provides email service
for various departments and schools across the University.
Each department that has email accounts on the ISC Networking and Telecommunications server
must have at least one administrator and not more than five
administrators who can assume responsibility for
managing the email accounts using local tools developed by ISC
Networking and Telecommunications. Administrators should have
some familiarity with supported email clients and
at least a cursory understanding of University processes.
While the administrator is the first line of support for the email
user and should try to resolve the user's email problem,
an administrator can escalate any problem to ISC Networking and
Telecommunications staff by submitting a request for assistance from the ProDesk web site.