If a department or school that meets the above criteria is interested in acquiring email services from ISC Networking and Telecommunications, please contact the ProDesk or you can submit an online Remedy ticket from the ProDesk web site.
Students enrolled in one of the above schools (with the exceptions of the School of Medicine and the School of Veterinary Medicine) can create their own accounts on our Zimbra server by using our PennKey authenticated self-provisioning application. Faculty and staff must contact their LSPs to have an account created for them. Users should contact their LSPs if they have problems creating an account or to ask about getting an account.
Any user with an existing account can perform certain account management functions like changing the password for that account, setting a vacation message, setting a forwarding address and querying for current disk usage by using an authenticated web application.
A user can access email using the campus supported email clients. Please see either the Zimbra or Exchange service pages for any limitations or recommendations for email clients with that service. We also make available webmail clients that users may use to access mail using a web browser.