ISC Networking and Telecommunications Microsoft Exchange Service

If your department or school is interested in acquiring this service on the ISC Networking and Telecommunications server, please ask your Local Support Provider (LSP) to contact prodesk@isc.upenn.edu. In order to get you started, we'll need: (1) a budget code and (2) list of PennNames for users who require access to Account Management.

SERVICE FEATURES:

• Integrated Email, Calendaring, Tasks, and Contacts using the following clients:
  • Windows: Outlook 2003, Outlook 2007, Outlook Web Access (full)
  • Mac OS X: Entourage 2004, Outlook Web Access (light)
  • Handhelds: Windows Mobile 5.0/6.0, BlackBerry, Palm + Exchange ActiveSync (for calendar/contacts)
  See the Feature Matrix for a full list of features supported by each client.
• Email using any supported IMAP or POP client (see the Supported Products page for the current list of Email clients).
• User@upenn.edu addressing, in addition to @pobox.upenn.edu and the option of other hosted domains.
• Virus scanning and spam filtering of all email
• Mobile Access from supported handheld devices.
• Unified Messaging for PennNet Phone subscribers
• 250 MB disk quota for all, email, calendaring, tasks, and contacts items
• Additional disk quota for a fee (see Rates page), up to 1 GB max quota
• Please note that the size of any individual mail message that is sent or received cannot be greater than 20MB.
• Self-service restores of deleted items using Outlook 2003/2007 and Outlook Web Access "Restore Deleted Items" feature
• File restoration (not yet available - see How do I get data restored for details) to complement self-service method
• Account Management for Local Support Providers (LSPs) to create, modify and view accounts they manage.