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Exchange SIG Meetings

ISC Networking and Telecommunications attempts to hold biannual meetings with our customers to discuss service issues. Invitations to the meetings are sent to the SIG mailing list. Below is output from the latest SIG meeting.
  • 06/18/2009

    Slides from the meeting (PPTX - contains both Exchange and Zimbra slides)
    • No interest in multi-tiered service
    • We're testing large quotas (over 2 Gigs) internally
    • Still no definitive answer on performance issues with large quotas
  • 12/02/2008

    Slides from the meeting (PPT)
    Customer questions:
    1. Can you set an auto-archiving rule on the deleted items folder?
      Yes. In Outlook, right-click "Deleted Items" and select "properties." Then click "AutoArchive" tab.
    2. Are deleted items available from the dumpster? If so, for how long?
      Yes. The server is set for 14 days. You have to turn the dumpster on locally with a registry edit.
    Customer feedback:
    1. We should not set an expiry rule for the deleted items folder. If we would like to proceed and argue to set a rule, it might be acceptable to set it to one year. It should begin on a fiscal year. It should be broadly announced and supported.
    2. A 6 month maximum for retention of disabled accounts is approved.
    3. One user representative expressed interest in self-service IMAP/POP disabling for accounts.
    4. Server-side address books by group / school / division are no longer seen as useful, given the successful transition to lists.
    5. LNAME, FNAME, MI from PCOM is desired.
    6. Sorting the GAL by LNAME, FNAME is supported by the group.
    7. The group was notified of the behavior of remote wipe on handheld devices and their additional storage. They'll look for the documentation on the prowiki.
    8. Brick-level backups are not strongly desired, especially since they would add cost.
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