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Exchange FAQ

General Services Info

• What Exchange features does the ISC Exchange Service support?
• What Clients are supported by Exchange?
• What Mobile Devices are supported by the Exchange Service?
• Will Exchange support ‘arbitrary’ domains such as @isc.upenn.edu?
• How do I use Meeting Maker in conjunction with Exchange Calendaring?
• Will I be able to view Exchange free/busy time across organizations?
• How do I create a mailing list for the Exchange Service?
• How can I get data restored?
• I deleted a user's account and now I need it restored. What do I do?
• How is anti-virus/anti-spam handled?

Account Settings

• What is my Exchange Mailbox Quota?
• How do I check my quota? I used to be able to use Account Services when I was on pobox.
• How do quota increases work under Exchange?
• What is the average disk usage for an Exchange account?
• How can I check forwarding for my users?
• How can I check Out of Office messages for my users?
• How do I change my password?
• How do I schedule a resource like a room, laptop, etc. with Exchange?
• Can I use my PennKey to authenticate to the Exchange service?
• Why can't I use my PennKey to authenticate to the Exchange Service?
• Can I use KITE to achieve better PennKey password integration with Exchange?
• Does Exchange include spam filtering?

Client Configuration and Use

• How do I configure my client for use with the Exchange Service?
• How do I get my Blackberry, Palm, or Windows Mobile device connected to Exchange?
• How do I forward mail from an Exchange account to another email account?
• How do I Create a Signature for my Exchange account?
• How do I filter my Exchange mail?
• Why are some names in the address book in all upper case and others are not? How can I make mine mixed-case?
• Why doesn't my imap client (Thunderbird, iPhone) allow me to send outgoing e-mail as [account name]@[preferred domain]?
• Why does Exchange Out of Office reply to everything (or Why isn't OOF like Pobox Classic Vacation)?
• Why doesn't Outlook 2007 " Remember my password"?

Migration Issues

• How do I move from Meeting Maker Calendaring to Exchange Calendaring?
• How do I migrate my email from Pobox Classic to the Exchange service?
• What will the migration process look like for current Pobox users? What about Meeting Maker users?
• How can I find out when other groups on campus are migrating?
• Where can I find other migration resources?