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ISC Networking and Telecommunications Email Services

ISC Networking & Telecommunications offers two email services:

Select Zimbra if your organization:

  • supports a mix of PC, Mac or Linux clients for mail.
  • does not depend on third-party client access to a calendar system. The Zimbra web client has full-featured calendar support. There is limited support for other third-party clients at this time and separate credentials are required for calendar access.
  • depends on ISC's recommended authentication platform, Kerberos.
  • is a school that wishes to allow students to self-provision accounts.
  • wishes to suport only a full-featured web client that works in any modern browser, or the same cross-platform client.
  • considers cost a strong factor in your decision making.

Select Exchange if your organization:

  • supports a majority of PC clients. Microsoft Entourage provides access to Exchange services for Mac users, but there are substantial feature gaps between Entourage and Outlook.
  • does not depend on ISC's recommended authentication platform, Kerberos.
  • has webmail users who primarily use the Internet Explorer browser. Other browsers offer less functionality with Outlook Web Access.
  • does not consider cost a strong factor in your decision making.

Select both services if your organization:

  • has a mix of business users, faculty, and students, and you support different classes of service for those constituencies.
  • does not require full-featured scheduling across platforms and across services.
Consult with ISC regarding your service selection if there are mitigating factors not listed here.

Service Alerts

Results of our service monitoring of components of the PennO365 service are now available along with the rest of our monitoring of ISC services on the Current Service Status link above. We are still working on making available Microsoft service announcements about the service.

Update: 9/23/2016 11:30am We originally reported that the message delay problem was affecting mail being sent between PennO365 users. We later saw message delays for other scenario. Our vendor has not yet responded on this issue but we are not seeing the delays today.

9/22/2016 1:30pm - [Reported for the PennO365 service] We have seen isolated reports of mail delays for messages from one PennO365 user to another PennO365 user. It appears that the delay is happening with our message sanitation vendor and we have opened a ticket with them. We will send updates as they become available.

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