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Service Alerts

Exchange, Forward-Only, and Zimbra Service Alert

October 28, 2014 - 10:30am: There have been email delivery delays to Microsoft Live and Outlook.com that have been reported. We are in review and have opened up a ticket with Microsoft for a resolution.

ISC Networking and Telecommunications Email Service - Security Tips

From the ISC Information & Security Office:

While Penn may be closed for the winter break, most of us will continue to use our computers for business and pleasure. Don't let the holiday rush allow you to drop your guard. Below are 7 simple tips to help you identify and avoid phishing scams and to work securely off-campus during the Break.

Phishing:

  • No organization at Penn will ever ask you for your username and password via e-mail.
  • Double-check the URL of any websites you are being told to click on in e-mail messages, especially if once directed there, you are asked to login. Be suspicious if the message claims to be from Penn, but the URL goes to a .com, .org, .net, etc. address.
  • If you believe you have mistakenly clicked on a link or otherwise disclosed private information in a phishing attack, immediately change your e-mail and PennKey passwords.

Working Remotely:

  • Make sure you are working on a computer that has software with up-to-date security patches, the firewall setting turned on, and antivirus software installed.
  • Use a dedicated computer that no one else uses. If that's not possible, use Remote Desktop to reach your campus computer.
  • Don't use unsecured wireless hot spots at hotels, airports, coffee shops or other public areas.
  • Be especially careful about what data you store on portable devices, since they are more easily lost and stolen. Consider encryption or remote file deletion.
For more details, see:
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Information Systems and Computing
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