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Service Alerts

Exchange, Forward-Only, and Zimbra Service Alert

April 23, 2015: Email forwarding to Yahoo
2:45pm - Email being forwarded or being sent to Yahoo is being delayed with reports of email sent earlier in the week having of a more pronounced delay. This issue is in regards to Yahoo's incoming servers only as all email is currently being routed optimally through/to/from uPenn Email Servers.

Zimbra Service Alert

April 21st, 12:40pm - update
Issues with Zimbra email forwarding have been resolved. All delayed emails are in queue to be sent and will be sent immediatly. We do not expect any further issues.
April 21st
We are currently having an issue with Zimbra email forwarding. Zimbra email admins are aware of the issue and are actively remedying the problem.
April 21st, 10:00am
Starting at 10:00am Zimbra experienced a minor degradation of speed. Not all services were affected and those that were affected resumed normal operations at 10:20am

ISC Networking and Telecommunications Email Service - Security Tips

From the ISC Information & Security Office:

While Penn may be closed for the winter break, most of us will continue to use our computers for business and pleasure. Don't let the holiday rush allow you to drop your guard. Below are 7 simple tips to help you identify and avoid phishing scams and to work securely off-campus during the Break.


  • No organization at Penn will ever ask you for your username and password via e-mail.
  • Double-check the URL of any websites you are being told to click on in e-mail messages, especially if once directed there, you are asked to login. Be suspicious if the message claims to be from Penn, but the URL goes to a .com, .org, .net, etc. address.
  • If you believe you have mistakenly clicked on a link or otherwise disclosed private information in a phishing attack, immediately change your e-mail and PennKey passwords.

Working Remotely:

  • Make sure you are working on a computer that has software with up-to-date security patches, the firewall setting turned on, and antivirus software installed.
  • Use a dedicated computer that no one else uses. If that's not possible, use Remote Desktop to reach your campus computer.
  • Don't use unsecured wireless hot spots at hotels, airports, coffee shops or other public areas.
  • Be especially careful about what data you store on portable devices, since they are more easily lost and stolen. Consider encryption or remote file deletion.
For more details, see:

Information Systems and Computing
University of Pennsylvania
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