Penn Computing

Penn Computing

Computing Menu Computing A-Z
Computing Home Information Systems & Computing Penn

ISC Networking & Telecommunications Email Services - Zimbra

Service Features

  • Integrated Email, Calendaring, Tasks, and Contacts with the following clients:
    • Windows: Outlook 2007, Outlook 2010 (Zimbra Connector for Outlook required)
    • Mac OS X: Zimbra Web Client, Advanced Edition at
    • Handhelds: Windows Mobile 5.0/6.0, Windows Phone 7, Palm + ActiveSync (for calendar/contacts), Apple iPhone via ActiveSync or iZimbra web interface.
  • Email using any supported IMAP or POP client (see the Supported Products page for the current list of Email clients).
  • addressing, in addition to and the option of other hosted domains.
  • Virus scanning and spam filtering of all email.
  • Mobile Access from supported handheld devices.
  • Unified Messaging for PennNet Phone subscribers.
  • 1 GB disk quota for all, email, calendaring, tasks, and contacts items.
  • Additional disk quota for a fee (see Rates page), up to 4 GB max quota.
  • Please note that the size of any individual mail message that is sent or received cannot be greater than 30MB.
  • File restorations
  • Account Management for Local Support Providers (LSPs) to create, modify and view accounts they manage.
  • Account Management for users.
  • Account self-provisioning for student

Service Alerts

Update - 8:30pm We have addressed the immediate problem with the mailbox server by reducing load and allowing the server to get back to steady state. Access to the server was restored at 6:30pm and we have been closely monitoring the server for the past two hours. We will continue to monitor the situation throughout the weekend and will take more steps to redistribute load in the very near future.

Update - 3:00pm We opened a trouble ticket with our vendor.

1/27/2017, 9:00am We are experiencing performance problems with one of the four mailbox servers for the zimbra email service. Users whose mailboxes are on this one server may be able to access their mail intermittently while we are investigating and debugging but overall will not be able to access mail. We will continue our investigation.

Information Systems and Computing
University of Pennsylvania
Comments & Questions

Penn Computing University of Pennsylvania
Information Systems and Computing, University of Pennsylvania