Penn Computing

Penn Computing

Computing Menu Computing A-Z
Computing Home Information Systems & Computing Penn

ISC Networking & Telecommunications Email Services - Zimbra

Service Features

  • Integrated Email, Calendaring, Tasks, and Contacts with the following clients:
    • Windows: Outlook 2007, Outlook 2010 (Zimbra Connector for Outlook required)
    • Mac OS X: Zimbra Web Client, Advanced Edition at http://mailbox.zimbra.upenn.edu/
    • Handhelds: Windows Mobile 5.0/6.0, Windows Phone 7, Palm + ActiveSync (for calendar/contacts), Apple iPhone via ActiveSync or iZimbra web interface.
  • Email using any supported IMAP or POP client (see the Supported Products page for the current list of Email clients).
  • User@upenn.edu addressing, in addition to @pobox.upenn.edu and the option of other hosted domains.
  • Virus scanning and spam filtering of all email.
  • Mobile Access from supported handheld devices.
  • Unified Messaging for PennNet Phone subscribers.
  • 1 GB disk quota for all, email, calendaring, tasks, and contacts items.
  • Additional disk quota for a fee (see Rates page), up to 4 GB max quota.
  • Please note that the size of any individual mail message that is sent or received cannot be greater than 30MB.
  • File restorations
  • Account Management for Local Support Providers (LSPs) to create, modify and view accounts they manage.
  • Account Management for users.
  • Account self-provisioning for student

Service Alerts

Update - 5/10/2016, 11:00am - Yesterday's situation seems more stable than even last night and we continue to see infrequent message delays of 2-3 minutes. We are still monitoring but have no new information on the cause.

Update - 5/9/2016, 7:00pm - We are not seeing an obvious root cause of the problem. Things appear stable since servers are no longer disconnecting but we continue to see some warnings of mail delivery slowness. We'll continue to monitor the situation.

5/9/2016, 4:40pm - We have identified a problem with the ISC managed mail routers. The servers are intermittently dropping connections. We suspect this this behavior probably results in slowness in mail delivery but are still investigating. Please be aware that a problem with the mail routers will affect Exchange, Zimbra and PennO365 email services. We will send updates as we can.

top

Information Systems and Computing
University of Pennsylvania
Comments & Questions


Penn Computing University of Pennsylvania
Information Systems and Computing, University of Pennsylvania