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ISC Networking & Telecommunications Email Services - Zimbra

Service Features

  • Integrated Email, Calendaring, Tasks, and Contacts with the following clients:
    • Windows: Outlook 2007, Outlook 2010 (Zimbra Connector for Outlook required)
    • Mac OS X: Zimbra Web Client, Advanced Edition at http://mailbox.zimbra.upenn.edu/
    • Handhelds: Windows Mobile 5.0/6.0, Windows Phone 7, Palm + ActiveSync (for calendar/contacts), Apple iPhone via ActiveSync or iZimbra web interface.
  • Email using any supported IMAP or POP client (see the Supported Products page for the current list of Email clients).
  • User@upenn.edu addressing, in addition to @pobox.upenn.edu and the option of other hosted domains.
  • Virus scanning and spam filtering of all email.
  • Mobile Access from supported handheld devices.
  • Unified Messaging for PennNet Phone subscribers.
  • 1 GB disk quota for all, email, calendaring, tasks, and contacts items.
  • Additional disk quota for a fee (see Rates page), up to 4 GB max quota.
  • Please note that the size of any individual mail message that is sent or received cannot be greater than 30MB.
  • File restorations
  • Account Management for Local Support Providers (LSPs) to create, modify and view accounts they manage.
  • Account Management for users.
  • Account self-provisioning for student

Service Alerts

Exchange, Forward-Only, and Zimbra Service Alert

October 10, 2014 - 4:10pm: The issue is resolved, but we will continue to monitor it.
3:30pm - We're having a problem with the central mail router. Creating new entries, or editing current entries is not possible, breaking account creation for Zimbra, Exchange, and Forward-Only. We are aware of the issue and are investigating.

Zimbra Service Alert

10/7/2014, 1:45pm - Beginning at 1:13pm one of our four mailbox servers was experiencing some memory problems. The portion of our users whose mailbox resides on that server may have notices some decrease in response time. We restarted Zimbra on that server and things appear to be back to normal. We will continue to monitor the situation.
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Information Systems and Computing
University of Pennsylvania
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Information Systems and Computing, University of Pennsylvania