| Additional comments on installation: |
| User 2 |
Apple Mail 1.3.x |
Installation is not necessary. |
| User 5 |
Entourage |
Even though it doesn't ask where to store data it's aware that it's being put on a multiple-user machine. Date is stored in the user's documents folder. |
| User 7 |
Entourage |
Installation happens with the MS Office install and therefore a bundles client. |
| User 6 |
Eudora 6.x |
The keychain option should not be used on first run.
It also seems that Using POP first seems to still help an issue with not being able to find an IMAP trash folder on the server. |
| User 8 |
Eudora 6.x |
It stored the data in the system folder by default. |
| User 10 |
Eudora 6.x |
The install steps were mimimal. You are only asked where to install the application and if you would like to import mail. |
| User 20 |
Eudora 6.x |
Upgrading might cause problems, since license code is different between 5 & 6. |
| User 1 |
Mozilla 1.6 |
Unless using Thunderbird, the Mozilla E-mail client comes with Mozilla browser. |
| User 4 |
Mozilla 1.6 |
Very quick and easy installation. |
| User 12 |
Mozilla 1.6 |
I was not walked thru any steps. I had to find everything myself to change settings and setup a mail account. |
| User 17 |
Mozilla 1.6 |
Installation was fast and settings auto-imported from Netscape. |
| User 22 |
Mozilla 1.6 |
The first time you launch the browser, you are asked to use the "default" profile or create a new one. This will handle multiple-user account issues. |
| User 9 |
Netscape 7.1 |
Netscape 7.1 installation is easy on Mac OS X version 10.2.x; you drag an icon to the Applications folder.
Location of user data is a function of the operating system's own user area. |
| User 18 |
Netscape 7.1 |
darag and drop install |
| User 19 |
Netscape 7.1 |
easy install, prompted for initial configuration
client bundled with aim, netscape free email... tricky to avoid |
| User 16 |
Opera 7.23 |
The email client gets installed with the web browser software. The install was very easy. |
| User 23 |
Outlook Professional 2003 |
User is not prompted, but data is kept in each user's Windows Application Data folder by default |
| User 21 |
Outlook XP |
SSL certificate errors when using self signed certificates |
| User 3 |
Outlook Xpress |
Came bundled with IE, I couldn't find a stand-alone installer. Installation was painless. Even though it doesn't ask where user date should be stored, it doesn't stick any data at the root level or anything, it's aware of multiple users. |
| |
| Additional comments on configuration: |
| User 2 |
Apple Mail 1.3.x |
Configuration is in one main area and is easily navigated. Toolbar configuration is easy. |
| User 5 |
Entourage |
Options are were you expect to find them, it's easy to get the settings that you want. |
| User 13 |
Entourage |
Account wizard does not include LDAP configuration. |
| User 8 |
Eudora 6.x |
During the initial configuration a dialog box pops us asking the user to select a mailbox for junk. Only one menu is avaialble, and you're supposed to choose a mailbox from this menu, but I can see the average user having problems figuring out what they're supposed to do here. Eudora still uses the one settings pannel where you define both general preferences and preferences for a main account. Extra accounts are done through "personalities". Instead of preferences for each account being grouped together with other options for the account, different preference panes in Eudora allow a user to select the personality they want to modify. This organization seems confusing and easy to mess up if one is checking multiple accounts. |
| User 20 |
Eudora 6.x |
Extra settings interface available in esoteric.epi file, but not there by default. |
| User 1 |
Mozilla 1.6 |
Wizard does all basic setup for primary account. |
| User 12 |
Mozilla 1.6 |
Configuring this client was not too hard. The only problem was I had to look around to find where to configure it |
| User 17 |
Mozilla 1.6 |
Without auto importing, Configuration required many steps, some of which must be performed in a certain order and should be well documented. |
| User 9 |
Netscape 7.1 |
There is a notion of "adding" a new account, and this invokes a wizard. You're asked for basics (your name, mail servers, etc.). You do need to go back into the configuration to set advanced options, such as activating SSL. |
| User 18 |
Netscape 7.1 |
lengthy configuration, many steps and some need to be performed in a certain order... should be documented |
| User 19 |
Netscape 7.1 |
configuration lengthy and requires adequate documentation and step by step procedure |
| User 16 |
Opera 7.23 |
There is a dearth of options but it was very easy and intuitive to configure. |
| User 23 |
Outlook Professional 2003 |
Configuration was quick and easy and done at first launch... only filtering rules and junk settings needed to be configured later |
| User 21 |
Outlook XP |
lengthy config after intial account creation for optimum security and mail settings |
| User 3 |
Outlook Xpress |
Everything is pretty intuitive, easy to find options.The only thing that tripped me up was the "Log in using Secure Password Authentication" does not mean use SSL. |
| |
| Additional comments on message creation. |
| User 2 |
Apple Mail 1.3.x |
In order to BCC a new email for an address in the address book you have to select the address in either the To: or CC: fields, then manually move the address over to the BCC: field. |
| User 5 |
Entourage |
The only thing it's really lacking here is the ability to realign paragraphs. Everything else works like we want it to when you set it to only send plain text messages. |
| User 13 |
Entourage |
Realignment only works in HTML mode. |
| User 6 |
Eudora 6.x |
There seems to be no setting to show an image or html page inline on a new message. Emails received |
| User 8 |
Eudora 6.x |
The attachments aren't kept with the message, and moving it or deleting it in the FInder causes Eudora to lose it, as well. As with previous versions of Eudora this would cause problems. |
| User 20 |
Eudora 6.x |
Q15 - you cannot choose whether to send HTML formatted messages on the fly. |
| User 1 |
Mozilla 1.6 |
Basic functionality and usability for Mozilla has no problems. |
| User 4 |
Mozilla 1.6 |
For #17 - need to disable "display attachments inline" if enabled in order for html files to not render in the message window. Nothing else renders in the window including picture files.
Can't redirect messages - Mozilla actively building this feature but not yet ready. |
| User 17 |
Mozilla 1.6 |
images are both attached and inline when viewed by some clients, same with html |
| User 22 |
Mozilla 1.6 |
No spell-checker in 1.2.1. No tool for sig creation, but easy to add a simple text file as your sig. Surprisingly when I forwarded a message with an attachment, the attachment didn't come along. |
| User 9 |
Netscape 7.1 |
I actually tested with a text file (sort of like an HTML file). It kept it as if it were a file, not actually displayed it inline.
There is no concept of bouncing/redirecting in Netscape, just forwarding. And forwarding did preserve the attachment as a file. |
| User 18 |
Netscape 7.1 |
images are both attached and inline when viewed by certain recipient clients |
| User 19 |
Netscape 7.1 |
no bounce/redirect, images and html are both displayed and attached when viewing |
| User 16 |
Opera 7.23 |
HTML and Image files are displayed inline and forwarded inline by default. Attached documents were displayed as attached files. Also, there are no text formatting tools at all. |
| User 23 |
Outlook Professional 2003 |
Could not get LDAP lookup to work properly-- might have been configuration error |
| User 21 |
Outlook XP |
very strong here except for address resolving which did not function properly (does with exchange server) |
| User 3 |
Outlook Xpress |
In regards to number 16, there is no specific option, and it doesn't seem like filters could do the trick, either. There doesn't seem to be a bounce/redirect feature. |
| |
| Additional comments on incoming/outgoing message. |
| User 14 |
Apple Mail 1.2 |
Q 25; "Undelete Message" greyed-out. No obvious way to undelete. |
| User 2 |
Apple Mail 1.3.x |
Knowing how to configure the toolbar is important for an end user. |
| User 5 |
Entourage |
Like outlook express getting full header information isn't as clear as it should be, and including it in a forward isn't exactly straightforward, either. Setting up multiple accounts is a strength of Entourage. |
| User 7 |
Entourage |
Viewing the source includes everything in the whole email. |
| User 13 |
Entourage |
You have to be in HTML mode to modify the quote level. To forward a message with headers you have copy and past out of the 'source' window. |
| User 8 |
Eudora 6.x |
Undelete would have to be done by pulling a message out of the trash. |
| User 10 |
Eudora 6.x |
Full headers cannot be displayed when replying or forwarding messages. |
| User 15 |
Eudora 6.x |
Q 23; Message must be opened, not just viewed in preview pane, and button to display full headers is "BLAH BLAH BLAH", not very intuitive. |
| User 20 |
Eudora 6.x |
Displaying full headers is not intuitive. Must open message (can't do it from preview) and click button labeled "Blah Blah Blah".
Note: Eudora can be customized to hide specific headers |
| User 1 |
Mozilla 1.6 |
Full headers are hidden on send, unless copy and pasted into the body. The header history is saved in the outgoing header, though. |
| User 4 |
Mozilla 1.6 |
Can't redirect or requote/unquote;
Need to use "View" menu to display full headers - would need to paste them into the message - Replying contains no headers and forwarding includes basic headers |
| User 12 |
Mozilla 1.6 |
Mozilla seems to have everything right where you need it. If I couldnt find something it only took a a few seconds to locate |
| User 17 |
Mozilla 1.6 |
client had no options or help on bounce/redirect
could not send using multiple smtp servers, needed one default |
| User 22 |
Mozilla 1.6 |
Again, no spell checker, so #29 is n/a. For #31, view the full headers first and then forward. |
| User 9 |
Netscape 7.1 |
Displaying full headers is from a file command, no buttons for it though. Undeleting a message is intuitively dragging a message from the Trash back to the Inbox. Couldn't figure out how to include full message headers in a reply--no apparent easy way. Checking mail from a different account is easy; use the "Add account" feature and another "personality" or defined server is created under the current one, which can work completely independently from the first one. |
| User 18 |
Netscape 7.1 |
client had no bounce/redirect options
smtp had to be one server |
| User 19 |
Netscape 7.1 |
handles messages well, but can only send via one smtp without trouble, headers are automatically embedded |
| User 16 |
Opera 7.23 |
There is no spell checker and cannot do Full Headers. |
| User 23 |
Outlook Professional 2003 |
Could not display full headers in messages in inbox... also, could not rejustify unless using word as email editor |
| User 3 |
Outlook Xpress |
To get to the full headers you have to open a message in its own window, then select "properties" then it shows you the full headers in a tiny window. It doesn't seem like there's an easy way to forward messages with their full headers. Checking multiple accounts is easier in OE than in many other programs (ahem... Eudora...). |
| |
| Additional comments on filtering: |
| User 2 |
Apple Mail 1.3.x |
It would be a nice to see the client/server filtering as a feature, but the junk mail filter is very good. |
| User 5 |
Entourage |
Rules in entourage are easy to create, have all the basic feautes that the average user will want, and a few not so basic features just to round things out. |
| User 13 |
Entourage |
Couldn't find sieve options. It doesn't have contextual support for filter creation when reading messages. |
| User 10 |
Eudora 6.x |
I don't know how well it imports filters. I could not import mail from another application. |
| User 1 |
Mozilla 1.6 |
Very customizable filters. |
| User 4 |
Mozilla 1.6 |
Has flexible, user-friendly filtering tools |
| User 12 |
Mozilla 1.6 |
The filtering options were great! Mozilla allows you to create filters for multiple accounts at different sensitivity |
| User 9 |
Netscape 7.1 |
Would take some playing around but one could figure out the boolean logic behind filtering. Serverside mailbox support is nice. |
| User 19 |
Netscape 7.1 |
filtering works well |
| User 16 |
Opera 7.23 |
There is no server side filtering and messages cannot be directed to a server folder. |
| User 23 |
Outlook Professional 2003 |
Filtering was in depth and configurable |
| User 21 |
Outlook XP |
some problems with IMAP folders and filtering rules |
| User 3 |
Outlook Xpress |
The filters leave a lot to be desired. The choices for filters are "closed" where they have a few templates that you can work with and that's it. Filters can only be applied to incoming messages, as well. Simple filters seem easy to create, but anything out of the ordinary seems difficut or impossible. |
| |
| Additional comments on spam filtering: |
| User 5 |
Entourage |
I couldn't find a way to mark a message as junk, but it's pretty easy to mark a false positive as "not junk". I'm not sure the junk mail filter is as good as others on the market, or that it's even trainable, but it does provide some level of basic protection. |
| User 7 |
Entourage |
The spam filtering is very limited to a threshold slide bar with not much to configure. |
| User 13 |
Entourage |
I tried forwarding my self some spam with embedded tags and it just showed up as garbage but I'm not sure that it tests the question correctly. |
| User 8 |
Eudora 6.x |
I couldn't find my regisration code... my bad |
| User 20 |
Eudora 6.x |
Q44: Requires UIDPLUS capability for IMAP to do Spam filtering. Otherwise Spam filtering does not work in an IMAP set up, thus poor Spam filtering performance on eniac and porpoise.
Q40: Should add Junk icon to toolbar to make it easier to mark as junk
|
| User 1 |
Mozilla 1.6 |
Spam learning algorithm is basic, but there are plenty of spam filter functionality. |
| User 4 |
Mozilla 1.6 |
Can't edit junk threshold - but then again it's trainable Baysian spam filtering so your categorization of individual messages as junk or not junk is really your way of adjusting your junk threshold. |
| User 12 |
Mozilla 1.6 |
i was very satisfied with Mozilla'a spam controls. Mozilla makes spam control easy for the average user |
| User 17 |
Mozilla 1.6 |
spam filtering worked very well once trained |
| User 22 |
Mozilla 1.6 |
No spam filtering in 1.2.1. #43 is "no" b/c there's an option in Mozilla Preferences -> Privacy & Security -> Image ("don't load remote images in Mail and Newsgroup messages"). |
| User 18 |
Netscape 7.1 |
Spam filtering works well once trained |
| User 19 |
Netscape 7.1 |
spam filters work well once trained, but seemed to flag plain text messages to often (threshold too low) |
| User 16 |
Opera 7.23 |
Spam filtering is rather limited, and cannot be trained. I could not change messages marked as spam to non-spam. |
| User 23 |
Outlook Professional 2003 |
cannot mark a message as junk-- only "un"mark |
| User 21 |
Outlook XP |
this version of outlook does not handle spam well |
| |
| Additional comments on address books. |
| User 2 |
Apple Mail 1.3.x |
Client needs to know the differences between using the Address Book application and what is embedded into the Mail application. |
| User 5 |
Entourage |
Can export contacts into a delimited text file, can import a few different delimited text files as well. |
| User 13 |
Entourage |
Contextual click to add folks to address book. |
| User 6 |
Eudora 6.x |
Does not work very well with Apple's Address Book. |
| User 8 |
Eudora 6.x |
The addressbook file is stored in a format that could be imported into other clients, but I couldn't find a way to export it into any other formats. |
| User 10 |
Eudora 6.x |
I could not get Eudora to lookup an address in the Public Directory. There is also no separate mechanism to import address books. |
| User 20 |
Eudora 6.x |
I already spent too much time on trying to get Spam filtering to work to put time into evaluating Address Book features. Doesn't seem like it's changed much from 5.2.1 at first glance, though. |
| User 1 |
Mozilla 1.6 |
Complete addressbook solution, although no realtime synchronization with other addresbook files saved on the system. |
| User 9 |
Netscape 7.1 |
No explicit changing of junk threshhold score allowed; I guess what constitutes spam is "learned" the more messages you use to train Netscape. |
| User 16 |
Opera 7.23 |
There is not LDAP support. |
| User 23 |
Outlook Professional 2003 |
couldnt make LDAP work with Penn Directory |
| User 3 |
Outlook Xpress |
Searching the directory is a little buried, difficult to find. Exporting of the addressbook support wab (never heard of it) and vCard. |
| |
| Additional comments on folders/mail storage. |
| User 2 |
Apple Mail 1.3.x |
Importing messages from other clients relies upon using certain tools such as Mailbox Cleaner. |
| User 5 |
Entourage |
Can import from a variety of applications, but it can't export mail into any other format. Entourage also stores all the mail in one file that can become corrupt. |
| User 6 |
Eudora 6.x |
Checking mail seems very slow in the prepare portion of the transmission. |
| User 8 |
Eudora 6.x |
It seems like (i could be wrong) but even in IMAP now it defaults to a "Trash Folder" model of deleting messages. One used to be able to click the delete button in the toolbar and mark the message for deletion, but now that just seems to try to move the message to the trash folder on the server, which then can be emptied when the trash is normally emptied. This would cause problems for people close to their quotas. I can't find a way to just mark a message for deletion on the server. WHen you move a message it comletely removes the message from that folder and places it in another folder which is the way one might expect it to work, but it's inconsistant with the way other clients behave. |
| User 10 |
Eudora 6.x |
I could not import mail from Apple Mail 1.3x. It bombed every time. |
| User 20 |
Eudora 6.x |
Q52: Extensive serach options including regular expressions and selecting any number of server and/or client mailboxes
Q54: Only import
|
| User 1 |
Mozilla 1.6 |
No problem with functionality, but exporting to other applications means the application supports importing from Mozilla. Most email clients don't care about importing from Mozilla. |
| User 4 |
Mozilla 1.6 |
Moderate b/c can't move Trash, and I've had some success and some failures with having new folders be subscribed to by Mozilla. Resync possible by closing and re-opening folders for a server.
Has built-in mail import feature for Communicator, Eudora, Outlook, and Outlook Express.
Removing subscriber server-side folders requires unsubscribing. Client doesn't handle folder deletion that well. |
| User 17 |
Mozilla 1.6 |
best functionality here (imo) |
| User 22 |
Mozilla 1.6 |
For #55, created a new folder from Unix and put it in the Mail directory. Didn't automatically appear and couldn't even see it to subscribe to it. Perhaps I needed to define the default IMAP folder location, but the other folders I had when I installed the client appeared (just not the one I created after install). |
| User 9 |
Netscape 7.1 |
A little shady on re-synching a folder, wasn't obvious to me how to do it. |
| User 18 |
Netscape 7.1 |
excellent folder handling |
| User 16 |
Opera 7.23 |
No mechanism to Resync folders. |
| User 21 |
Outlook XP |
works well, but needs a filter for moving sent messages |
| User 3 |
Outlook Xpress |
Exporting messages is limited to Outlook and Exchange. |
| |
| Additional comments on security. |
| User 2 |
Apple Mail 1.3.x |
GPG requires a third party plugin:
http://fiatlux.zeitform.info/en/instructions/pgp_macosx.html#mail |
| User 6 |
Eudora 6.x |
Information regarding GPG for Eudora can be found at:
https://engineering.perdue.edu/ECN/Resources/KnowledgeBase/Docs/20030508121833 |
| User 10 |
Eudora 6.x |
There is no Authenticated LDAP or PGP signing. |
| User 20 |
Eudora 6.x |
Usercerts.p7b must be manually copied from Program Files folder into user's Application Data\Qualcomm\Eudora folder in order for user trusted certificates to persist between Eudora sessions. |
| User 1 |
Mozilla 1.6 |
PGP extension is required to use PGP, but there's no problems in using it. Many people choose Mozilla for PGP since they are both opensource projects. |
| User 4 |
Mozilla 1.6 |
PGP works pretty easily by saying "Sign and/or Encrypt" current window.
Mozilla in the midst of developing kerberos for it's web browser so likely they'll pursue it for the mail client (not sure when though). |
| User 12 |
Mozilla 1.6 |
Mozilla give you many options for security that are very easy to find. The pgp/gpg feature is very easy to use. |
| User 17 |
Mozilla 1.6 |
good SSL/TLS support, no Kerberos |
| User 9 |
Netscape 7.1 |
No Kerberos whatsoever. SSL with SMTP is supposed to be supported in Netscape, but I had a hard time with it (messages weren't being sent through, I needed to turn off SSL to finally send a message). It might be a generic 10.2.8 + SSL = problems situation with the OS, however. (Could receive messages with IMAP/SSL however). |
| User 18 |
Netscape 7.1 |
good SSL Support, no kerberos |
| User 19 |
Netscape 7.1 |
good SSL support, no kerberos |
| User 16 |
Opera 7.23 |
No LDAP at all so now Authenticated LDAP. Also not PGP. |
| User 23 |
Outlook Professional 2003 |
no Kerberos support |
| User 21 |
Outlook XP |
no kerb support |
| |
| Additional comments on uninstallation: |
| User 2 |
Apple Mail 1.3.x |
Since Mail is part of the OS (or included), it is not recommendable to uninstall it. |
| User 5 |
Entourage |
There's no real installer, one can get rid of the application folder but preferences, data, and what-not will remain. |
| User 13 |
Entourage |
Doesn't seem to be an uninstall option - user file are not kept in application directory though. |
| User 8 |
Eudora 6.x |
There's no uninstaller, but data is kept separte from the application |
| User 10 |
Eudora 6.x |
There is no uninstall option other than deleting the Eudora Application Folder. |
| User 1 |
Mozilla 1.6 |
Userdata is kept in documents/settings folder.
Management gets cumborsome when switching around applications and OSes, though, since the settings files need to be copied manually. Most people using Installation wizards do not need to worry about this. |
| User 12 |
Mozilla 1.6 |
I rated the over all unistall easy but it never asked you to save your settings. |
| User 17 |
Mozilla 1.6 |
uninstall does not remove mail or addresses |
| User 9 |
Netscape 7.1 |
You can drag the Netscape application to the Trash, but you need to know specifically where the user data is located, so it's unlikely an average end user would throw out their data. |
| User 18 |
Netscape 7.1 |
uninstall does not remove mail or addresses |
| User 19 |
Netscape 7.1 |
uninstall does not remove mail or addresses |
| User 11 |
Outlook Professional 2003 |
The user was never asked to preserve his/her data. |
| User 23 |
Outlook Professional 2003 |
user can modify location and export data into other formats |
| User 3 |
Outlook Xpress |
The installer doesn't uninstall. |
| |
| How easy and intuitive is the installation and configuration process? Are there tools for creating a custom installer? |
| User 14 |
Apple Mail 1.2 |
Installation is very straightforward. |
| User 2 |
Apple Mail 1.3.x |
Not necessary |
| User 5 |
Entourage |
Custom installer? It might be possible by copying a preferences and just droping that into the correct folder, but I haven't verified that. As far as configuration, it's really simple and straightforward. |
| User 7 |
Entourage |
Average. No. |
| User 13 |
Entourage |
Installing and configuration is intuitive. Did not see tools for cust installer creation. |
| User 8 |
Eudora 6.x |
Eudora is such a departure from the way all new e-mail clients are configured that that alone makes it confusing. For people who have been using it forever and know the ins and outs it would be easy to use and configure, but for any new people buttons aren't intuitive, settings aren't were you expect them to be and the organization of the options just isn't as good as it could be. SOmetimes it feels like there are many ways to do one thing, and none of them are particurally intuitive (like moving around between folders) |
| User 10 |
Eudora 6.x |
Installation was a breeze. The configuration is laid out a little odd but once you get used to how Eudora is organized it is very easy to configure. |
| User 15 |
Eudora 6.x |
Installation very straightforward. |
| User 20 |
Eudora 6.x |
No tools for a custom installer that I saw |
| User 1 |
Mozilla 1.6 |
Mozilla Installer is open source and can be customized, but there is no specific tool to customize it. Installation and configuration is very simple; it mimics Outlook wizards. |
| User 4 |
Mozilla 1.6 |
very easy process; no tools for custom installer although it's Mozilla so if you knew enough about it, I'm sure you could create one with their developer tools online. |
| User 12 |
Mozilla 1.6 |
overall the installtion was easy but was not that great at telling me what to do after install. If the average user tried to install this they could but configuring may prove frustrating. The are custom installers for mozilla |
| User 17 |
Mozilla 1.6 |
no tools for isntaller, but easy drag and drop install |
| User 22 |
Mozilla 1.6 |
Very; no |
| User 9 |
Netscape 7.1 |
Installation is easy, with the included wizards, but you do need to know how to customise for advanced features (adding SSL). No, creating a custom installer is not an end-user, or LSP option (it's even hard if you're a full blown installer developer). |
| User 18 |
Netscape 7.1 |
no tools, drag and drop install |
| User 19 |
Netscape 7.1 |
no tools, easy install, but lengthy config |
| User 16 |
Opera 7.23 |
Very easy and straightforward. |
| User 11 |
Outlook Professional 2003 |
The install was great. It walked me thru everything and even asked me if i would like to check for updates before completion |
| User 23 |
Outlook Professional 2003 |
installs with MS Office |
| User 21 |
Outlook XP |
configuration for email is easy, but junk and filtering tedious |
| User 3 |
Outlook Xpress |
Installation is easy, plus it's probably on a bunch of machines. It would take a little time to get it working in a configuration that would be standard for most schools, but the configuration on the whole is pretty easy. There isn't a tool for creating a custom installer from what I've found. |
| |
| Did it crash a lot? Did it auto-recover when the system crashed? |
| User 14 |
Apple Mail 1.2 |
No crashes during test. |
| User 2 |
Apple Mail 1.3.x |
No. Not once in over five months of usage. |
| User 5 |
Entourage |
It did not crash, but it has been known to corrupt it's mail file on occasion. Sometimes this can be recovered from, sometimes not. |
| User 7 |
Entourage |
No |
| User 13 |
Entourage |
Didn't crash during eval. |
| User 6 |
Eudora 6.x |
Once when attempting to use Apple's Address Book, a few times when switching from POP to IMAP. |
| User 8 |
Eudora 6.x |
It didn't crash, but the interface had display problems at times. |
| User 10 |
Eudora 6.x |
The application never crashed. |
| User 15 |
Eudora 6.x |
No crashes during test. |
| User 20 |
Eudora 6.x |
System was hard-rebooted while Eudora running. No problems starting back up. |
| User 1 |
Mozilla 1.6 |
Mozilla Mail client has never crashed on me but I do not use it much. Thunderbird client crashes once in a while but it's still in early beta stage so we can't use it to judge Mozilla. |
| User 4 |
Mozilla 1.6 |
No crashes (during testing and over a year of use); I might have had one system crash while it was open. I don't think it would save messages that were currently being worked on, but everything else would be in tact. |
| User 12 |
Mozilla 1.6 |
did not crash |
| User 17 |
Mozilla 1.6 |
some crashing, no problems on restart |
| User 22 |
Mozilla 1.6 |
no |
| User 9 |
Netscape 7.1 |
No crashing during testing. |
| User 18 |
Netscape 7.1 |
some crashing, usually no problem on restart |
| User 19 |
Netscape 7.1 |
did not crash often, auto recoverd well |
| User 16 |
Opera 7.23 |
No crashing. |
| User 11 |
Outlook Professional 2003 |
no |
| User 23 |
Outlook Professional 2003 |
no crashes |
| User 21 |
Outlook XP |
yes and yes |
| User 3 |
Outlook Xpress |
It didn't crash while I used it. |
| |
| Is the application resource intensive? Did you notice slowdown of your machine during the testing process? |
| User 14 |
Apple Mail 1.2 |
Not particularly. |
| User 2 |
Apple Mail 1.3.x |
No. Lagging occurs with really large IMAP inboxes. Filtering messages to a local mailbox decreases this. Configuring the client to not keep copies under IMAP is a must. Otherwise, the client acts like POP over IMAP. IMAP prefix path must also be set, otherwise mailboxes will not display correctly. |
| User 5 |
Entourage |
I didn't notice any slowdown. |
| User 7 |
Entourage |
No |
| User 13 |
Entourage |
Application is resource intensive but runs well. |
| User 6 |
Eudora 6.x |
No, although checking for mail seems much slower than in previous versions. |
| User 8 |
Eudora 6.x |
didn't notice a slowdown |
| User 10 |
Eudora 6.x |
No discernible difference in machine performance. |
| User 15 |
Eudora 6.x |
Not that I noticed. |
| User 20 |
Eudora 6.x |
No slowdown noticed |
| User 1 |
Mozilla 1.6 |
Moderate usage. Mozilla is coupled with mail and browser, so Thunderbird should be used for mail-only usage. |
| User 4 |
Mozilla 1.6 |
Not resource intensive for mail |
| User 12 |
Mozilla 1.6 |
I did not notice the machine slowing at any time |
| User 17 |
Mozilla 1.6 |
no |
| User 22 |
Mozilla 1.6 |
no |
| User 9 |
Netscape 7.1 |
Not really. |
| User 18 |
Netscape 7.1 |
no |
| User 19 |
Netscape 7.1 |
no |
| User 16 |
Opera 7.23 |
The machine was sluggish at times. The app itself was very sluggish at times. |
| User 11 |
Outlook Professional 2003 |
It was intensive on a 1.8ghz p4 256k with 1gb of ddr. When installed at the lab on a newer machine it was fine |
| User 23 |
Outlook Professional 2003 |
sometimes, but tested on PIII 800 with 512 MB Ram |
| User 21 |
Outlook XP |
no |
| User 3 |
Outlook Xpress |
There was no apparent slowdown. |
| |
| How user friendly is the client? How much can you change/personalize the user interface? |
| User 14 |
Apple Mail 1.2 |
Client is failry user friendly, Help menu is good resource. |
| User 2 |
Apple Mail 1.3.x |
Extremely. Althought the appearance (aqua) is not really changeable by the user. |
| User 5 |
Entourage |
Very user friendly, has all the features the avaerage user will want, has a level of complexity that will satisfy most users that need a little more than the average user. The interface can't be changed much, but it's pretty easy to get around. |
| User 7 |
Entourage |
Relatively. It depends on the user. |
| User 13 |
Entourage |
Client is somewhat user friendly. Some functions renamed (source = headers). |
| User 6 |
Eudora 6.x |
very |
| User 8 |
Eudora 6.x |
for any new people buttons aren't intuitive, settings aren't were you expect them to be and the organization of the options just isn't as good as it could be. Sometimes it feels like there are many ways to do one thing, and none of them are particurally intuitive (like moving around between folders). It doesn't act like other popular mail clients, so that will surely throw people off, and probably make it difficult for them to move in the future. |
| User 10 |
Eudora 6.x |
The configuration are somewhat limited - you can't set your trash and sent mail folder, for instance. |
| User 15 |
Eudora 6.x |
Client is user-friendly. |
| User 20 |
Eudora 6.x |
Eudora takes a little getting used to, some of the icons are unusual. You can change back to the Eudora 5 icons, and you can add buttons to the toolbars. For some specific buttons, I think it would be very useful as part of the default install. |
| User 1 |
Mozilla 1.6 |
Mozilla is highly customizable. Preferences is less user friendly than OE, but is better organized than Eudora or Mulberry in my opinion. |
| User 4 |
Mozilla 1.6 |
very user-friendly and especially for those who want to migrate from Netscape; can't really change the interface except for a few settings such as personalizing a launch webpage when opening the mail client (this can be turned off as well). |
| User 12 |
Mozilla 1.6 |
Mozilla does give you many options to change the look and feel. It also gives you the ability to have per-user settings |
| User 17 |
Mozilla 1.6 |
very user friendly once properly configured |
| User 22 |
Mozilla 1.6 |
very; not much |
| User 9 |
Netscape 7.1 |
It's fairly intuitive, drag/drop of messages to move them, etc. You can customise the interface to your liking (in Netscape and the Mail preferences). It might take a little while to locate where such functionality/customisation exists, however. |
| User 18 |
Netscape 7.1 |
very user friendly once configured |
| User 19 |
Netscape 7.1 |
very user friendly once configured |
| User 16 |
Opera 7.23 |
The options are limited but they are easy to find and use. |
| User 11 |
Outlook Professional 2003 |
It was user friendly but only to a point. Customization did not seem like a goal of MS |
| User 23 |
Outlook Professional 2003 |
yes, very customizeable, except for Outlook folders that are independant of IMAP folders |
| User 21 |
Outlook XP |
very friendly |
| User 3 |
Outlook Xpress |
It seems very friendly for the average user to the point of being limited. The interface can be altered somewhat, but not greatly. For the average user it seems like everything is laid out in a straight-forward fashion. |
| |
| How good is the online help system? |
| User 14 |
Apple Mail 1.2 |
Very effective. Will interpret keywords well to display needed info. |
| User 2 |
Apple Mail 1.3.x |
All help files are local.
|
| User 5 |
Entourage |
Good. |
| User 7 |
Entourage |
If I could shoot Clippy I would. Otherwise, mediocre |
| User 13 |
Entourage |
Can't search help index. |
| User 6 |
Eudora 6.x |
Pretty good for an average user |
| User 8 |
Eudora 6.x |
decent |
| User 10 |
Eudora 6.x |
It is not very comprehensive and is largely useless. |
| User 15 |
Eudora 6.x |
Good Help menus. |
| User 20 |
Eudora 6.x |
I don't find it especially great |
| User 1 |
Mozilla 1.6 |
The unofficial Mozilla Help Page addresses most problems, but the help documentation is same on the web and the application. |
| User 4 |
Mozilla 1.6 |
Online help has been pretty good including their internal search engine |
| User 12 |
Mozilla 1.6 |
great |
| User 17 |
Mozilla 1.6 |
moderate |
| User 22 |
Mozilla 1.6 |
Good online help system. |
| User 18 |
Netscape 7.1 |
moderate |
| User 19 |
Netscape 7.1 |
moderate |
| User 16 |
Opera 7.23 |
Easy to use and very comprehensive. |
| User 11 |
Outlook Professional 2003 |
very |
| User 23 |
Outlook Professional 2003 |
Excellent |
| User 21 |
Outlook XP |
very good, integrated well |
| User 3 |
Outlook Xpress |
There is all kinds of information out there on OE, from MS' site and from other independent sites. |
| |
| Palm-OS Interoperability: Does the client sync email and address book data? |
| User 14 |
Apple Mail 1.2 |
According to documentation, yes. |
| User 2 |
Apple Mail 1.3.x |
Yes, it depends on the device and handheld OS. For PocketPC devices, the latest version of PocketMac is necessary. Otherwise, Palm Desktop works very well. iSync does not have the support for a large number of devices still. |
| User 5 |
Entourage |
? |
| User 7 |
Entourage |
Yes |
| User 13 |
Entourage |
Yes. |
| User 8 |
Eudora 6.x |
? |
| User 10 |
Eudora 6.x |
Yes. |
| User 15 |
Eudora 6.x |
According to documentation, yes. |
| User 20 |
Eudora 6.x |
Untested |
| User 1 |
Mozilla 1.6 |
Yes. Extension is required. |
| User 4 |
Mozilla 1.6 |
Claims can sync mail and address books. No problem with mail (direct connection), but getting address books to sync has always been impossible for me even with painstaking research efforts. This needs to improve to the point where everyone can sync his/her ABs. |
| User 12 |
Mozilla 1.6 |
I was not able to test this feature. Web documentation points to Mozilla being able to sync with palm. |
| User 17 |
Mozilla 1.6 |
i could not tell, but also do not have a palm to test |
| User 22 |
Mozilla 1.6 |
Advertised to sync both email and address books. |
| User 18 |
Netscape 7.1 |
could not tell, also no palm to test |
| User 19 |
Netscape 7.1 |
no palm to test |
| User 16 |
Opera 7.23 |
None |
| User 11 |
Outlook Professional 2003 |
not without extra software |
| User 23 |
Outlook Professional 2003 |
Yes |
| User 21 |
Outlook XP |
yes |
| User 3 |
Outlook Xpress |
From what I can tell it can't do it natively, but it is possible. |
| |
| Will cost be a factor for this product? |
| User 14 |
Apple Mail 1.2 |
No; comes with OS. |
| User 2 |
Apple Mail 1.3.x |
No, It's free with the OS. |
| User 7 |
Entourage |
Yes, it's bundled with Office v.X |
| User 13 |
Entourage |
Yes. |
| User 8 |
Eudora 6.x |
yes |
| User 10 |
Eudora 6.x |
No cost for UPenn users. |
| User 15 |
Eudora 6.x |
No, Penn-licensed. |
| User 20 |
Eudora 6.x |
No - Penn licensed |
| User 1 |
Mozilla 1.6 |
No. It is open source and free. |
| User 4 |
Mozilla 1.6 |
Cost not a factor. |
| User 12 |
Mozilla 1.6 |
This client is FREE! |
| User 17 |
Mozilla 1.6 |
free, open source |
| User 22 |
Mozilla 1.6 |
No |
| User 9 |
Netscape 7.1 |
No. Free. |
| User 18 |
Netscape 7.1 |
open source, free, soon to be replaced by Mozilla |
| User 19 |
Netscape 7.1 |
free |
| User 16 |
Opera 7.23 |
It is built in to Opera Web Browser so cost is not a factor for the email client. |
| User 11 |
Outlook Professional 2003 |
Yes |
| User 23 |
Outlook Professional 2003 |
Yes, only available with MS office 2k3 |
| User 21 |
Outlook XP |
yes |
| User 3 |
Outlook Xpress |
No. |
| |
| Other comments |
| User 2 |
Apple Mail 1.3.x |
Very much improved over previous versions in speed. |
| User 5 |
Entourage |
This can import mbox files (IMP, the webmail client, downloads mail in the mbox format). Entourage can keep track of threads of messages more intuitively and better than any other mail client I've seen. |
| User 6 |
Eudora 6.x |
It seems rather buggy under 10.2.8. I was unable to test the Server inbox spam filtering although this seems to be an option. |
| User 1 |
Mozilla 1.6 |
Although Mozilla mail client is fully functional, easy to use, and stable there are two setbacks in Mozilla to be used as a generic Penn email client. The first is that it is a set package with Mozilla browser. A stand-alone mail client based on Mozilla code is under development as Thunderbird but it is not in release stage yet. The second setback is that Kerberos is not supported. Thunderbird is said to support MIT Kerberos soon, though.
One overlooked factor in choosing mail clients, however, is multi-language support. Eudora has NONE. (Well, maybe Spanish.) Mozilla supports UNICODE and all sorts of encodings; even right to left languages. For international students and multiligual students the ability to process multibyte character-sets is very important. |
| User 4 |
Mozilla 1.6 |
Wonderfully fast mail client and browser. Hardly any qualms with it for my own personal use although the eval did turn up a few things it doesn't have or do yet. |
| User 12 |
Mozilla 1.6 |
I would definatly recommend this product for support. |
| User 17 |
Mozilla 1.6 |
personally recommended over netscape |
| User 22 |
Mozilla 1.6 |
Mozilla wasn't developed for Mac OS 9.x after version 1.2.1. My testing is based on that version. Some of the discrepancies from the other Mozilla testing results are due to that disparity in version (from 1.6). For example, 1.2.1 didn't have trainable spam-filtering. |
| User 9 |
Netscape 7.1 |
Based on technical merits alone, Netscape 7.1 would deserve to have the "supported" stamp affixed to it, as it is prolific in the existing installed base of users. However, the Netscape code base is "dead." Considering that Mozilla 1.6 is still being developed, its feature set and user experience is virtually identical to Netscape's, *AND* installation of Mozilla would be absolutely transparent to an existing Netscape user, I'd rather see Mozilla endorsed as the supported e-mail client, in lieu of Netscape. |
| User 18 |
Netscape 7.1 |
recommend Mozilla as successor |
| User 19 |
Netscape 7.1 |
recommend Mozilla as replacement |
| User 11 |
Outlook Professional 2003 |
i would not recomend this product. The spam filtering was not that great. |
| User 23 |
Outlook Professional 2003 |
LDAP and Junk Filtering to be further evaluated... recommended for use with Exchange for advanced calendaring, etc... |
| User 21 |
Outlook XP |
not recommended, but Outlook 2003 could be |
| User 3 |
Outlook Xpress |
It's easy to use (which is why so many folks already use it), there's probably a large installed user base already, it does all the things that the average user needs it to do with little fuss. |
| |
