1. Tester's name:  Total Respondents   19 (skipped this question)   3

2. Tester's email address:  Total Respondents   19 (skipped this question)   3

3. Hardware is:   Response Percent Response Total     Palm 56.2% 9     Windows Mobile 37.5% 6     RIM Blackberry 6.2% 1     Other (please specify) 0% 0 Total Respondents   16 (skipped this question)   6

4. Software is:   Response Percent Response Total     VersaMail 27.8% 5     SnapperMail 11.1% 2     ChatterMail 5.6% 1     Eudora Mobile 5.6% 1     WebIS (FlexMail) 5.6% 1     QMail 0% 0     Windows CE Built-in (Outlook mobile) 11.1% 2     Npop 5.6% 1     Profi mail 11.1% 2     Consilient 0% 0     iCJKMail 5.6% 1     iMobileMail 0% 0     Gmail Mobile for Blackberry RIM 1.2.1 5.6% 1     Reqwireless EmailViewer 0% 0     Notifylink 0% 0     Other (please specify) 5.6% 1 Total Respondents   18 (skipped this question)   4

5. Please briefly describe the specific configuration of hardware/software (e.g. Palm V/Outlook 2003):  Total Respondents   15 (skipped this question)   7

6. Please post any commentary you might have about this particular section here.  Total Respondents   5 (skipped this question)   17

7. Does the client support Authenticated SMTP?   Response Percent Response Total     Yes 92.3% 12     No 7.7% 1 Total Respondents   13 (skipped this question)   9

8. Does the client support Authenticated POP/IMAP (SSL/TLS and/or Kerberos/GSSAPI)?   Response Percent Response Total     Yes 92.3% 12     No 7.7% 1 Total Respondents   13 (skipped this question)   9

9. Please post any commentary you might have about this particular section here.  Total Respondents   6 (skipped this question)   16

10. Can you change the server location of: Yes No Response Total Sent 36% (4) 64% (7) 11 Junk 27% (3) 73% (8) 11 Deleted 40% (4) 60% (6) 10 Trash 27% (3) 73% (8) 11 Total Respondents   11 (skipped this question)   11

11. Can this client support multiple accounts?   Response Percent Response Total     Yes 100% 10     No 0% 0 Total Respondents   10 (skipped this question)   12

12. How intuitive is it to manage multiple accounts? Easy Average Complicated Response Average If "average" describes your impression of a typical smartphone owner: 9% (1) 64% (7) 27% (3) 2.18 Total Respondents   11 (skipped this question)   11

13. Please post any commentary you might have about this particular section here.  Total Respondents   6 (skipped this question)   16

14. Does the client support POP?   Response Percent Response Total     Yes 100% 10     No 0% 0 Total Respondents   10 (skipped this question)   12

15. IMAP Yes No Response Total IMAP support at all? 100% (10) 0% (0) 10 IMAP prefix support? 38% (3) 62% (5) 8 Mailbox synchronization? 100% (10) 0% (0) 10 Multiple folder support? 78% (7) 22% (2) 9 Automatic subscription of new folders? 33% (3) 67% (6) 9 Can you delete from local handheld without deleting from server? 75% (6) 25% (2) 8 Total Respondents   10 (skipped this question)   12

16. Does the client support "push" email?   Response Percent Response Total     Yes 37.5% 6     No 62.5% 10 Total Respondents   16 (skipped this question)   6

17. Please post any commentary you might have about this particular section here.  Total Respondents   5 (skipped this question)   17

18. Which of these protocols and features are supported? Yes No Response Total Kerberos 11% (1) 89% (8) 9 SSL 100% (11) 0% (0) 11 PGP 0% (0) 100% (9) 9 Authenticated SMTP 100% (10) 0% (0) 10 Total Respondents   11 (skipped this question)   11

19. What other security features are available in this client (if any)?  Total Respondents   2 (skipped this question)   20

20. Please post any commentary you might have about this particular section here.  Total Respondents   1 (skipped this question)   21

21. Does this client include: Yes No Response Total Support for multiple signatures? 33% (3) 67% (6) 9 Spellcheck? 22% (2) 78% (7) 9 Can you set up auto BCC? 62% (5) 38% (3) 8 Character set support ? 60% (3) 40% (2) 5 LDAP/address book support? 44% (4) 56% (5) 9 Total Respondents   10 (skipped this question)   12

22. Are there any aspects of the composition interface that are particularly positive or negative?  Total Respondents   7 (skipped this question)   15

23. Please post any commentary you might have about this particular section here.  Total Respondents   4 (skipped this question)   18

24. Does this client include support for: Yes No Response Total Changing the formatting of incoming messages? 44% (4) 56% (5) 9 Displaying full headers for a message? 67% (6) 33% (3) 9 Notification flexibility? 78% (7) 22% (2) 9 Scheduled "pull" flexibility? 67% (6) 33% (3) 9 Total Respondents   9 (skipped this question)   13

25. How easy or difficult is it to add an item to the Address Book? [scale of 1-5, leftmost being the easiest]   Response Percent Response Total   Taking Candy From a Baby 37.5% 3   Riding a Bike 50% 4   Middle-of-the-Road 12.5% 1   Rocket Science 12.5% 1   Writing a Smartphone Email Client With Kerberos in Emacs Lisp   0% 0   Doesn't actually work   0% 0 Total Respondents   8 (skipped this question)   14

26. Can you "click" on an email address and add it to your list of contacts?   Response Percent Response Total     Yes 33.3% 3     No 66.7% 6 Total Respondents   9 (skipped this question)   13

27. Please post any commentary you might have about this particular section here.  Total Respondents   3 (skipped this question)   19

28. Is there support in the program for: Yes No Unsure Response Total Forwarding attachments to other users while preserving file integrity? 25% (1) 50% (2) 25% (1) 4 Specifying that attachments are stored externally? 40% (2) 20% (1) 40% (2) 5 vCard? 75% (3) 25% (1) 0% (0) 4 Total Respondents   9 (skipped this question)   13

29. Please post any commentary you might have about this particular section here.  Total Respondents   4 (skipped this question)   18

30. Does the client store messages locally?   Response Percent Response Total     Yes 70% 7     No 20% 2     Unsure 10% 1 Total Respondents   10 (skipped this question)   12

31. Is there an option in the client for message size management?   Response Percent Response Total     Yes 90% 9     No 10% 1 Total Respondents   10 (skipped this question)   12

32. How does this program manage message size?  Total Respondents   9 (skipped this question)   13

33. Please post any commentary you might have about this particular section here.  Total Respondents   2 (skipped this question)   20

34. Is there an option to control battery use (ability to close connection when not in use, etc.)?   Response Percent Response Total     Yes 40% 4     No 60% 6 Total Respondents   10 (skipped this question)   12

35. Will the client work if the device is in a "half-asleep" or low-power state?   Response Percent Response Total     Yes 33.3% 2     No 66.7%