Super User Group - 2003 Meeting Schedule

The Super User Group meets from Noon until 1:30 PM on the second Monday of each month.

January 13, 2003 - BUSINESS CONTINUITY

Business Continuity - Features an overview of business continuity, best practices for identifying and justifying systems that should be included in a Business Continuity Plan, some of the specifics of ISC's current Business Continuity Plan and Business Continuity service offering. Also, the business continuity plan as a component of the IT auditing process.

AGENDA

• Welcome
• Update: BEN MarkView upgrade- Steve Stines
• Update: PennERA - Marion Campbell
• Update: Desktop Recommendations and Supported Products - John Mulhern III
• Update: Telnet Client: Critical host reminder - Dave Millar
• Presentation: Business Continuity Overview - Tom Unger and Ray Davis, Information Systems and Computing, Systems Engineering/Operations
• Presentation: Business Continuity Dan Hill, Chris Massicotte, Dominic Pasqualino, Audit & Compliance
• Q&A / Wrap-up
• Post Meeting : PGP Key Signing - Steve Thompson - immediately after the meeting

February 10, 2003 - IP BASED VIDEO SERVICES

Join us at this month's Super User Group meeting to learn more about MAGPI and Internet 2 applications, Penn Video Network applications, and (via videoconferencing) IP video technology. This promises to be a lively session with presenters both in person and via IP videoconferencing!

AGENDA

• Welcome and general announcements - Kristin Nelson
• Update: BEN MarkView upgrade- Steve Stines
• Update: PennERA - Marion Campbell
• Update: Supported Products Teams- John Mulhern III
• Presentation: IP Based Video Services - Jennifer MacDougall, Gates Rhodes, Chris Cook, Mayumi Hirtzel, Steve Blair
• Post Meeting : PGP Key Signing - Steve Thompson - immediately after the meeting

We will look at IP video applications here on campus that are using Internet 2 and MAGPI bandwidth and networking. We will review video streaming activities and see HDTV streaming technology with examples of 5.6 Mbps and 19.2 Mbps streams. Improved cable TV programming, productions and special satellite events round out the applications that will be presented by Penn Video Network.

SUG will join in a videoconference over MAGPI. IP based video conferencing features point-to-point and multi-point communication among users utilizing affordable, and easy-to-learn software & hardware. Advances in video networking has made for very impressive performance improvements, over relatively economical bandwidth to the desktop or a conference room. We will also look at a special Access Grid application over MAGPI.

Everyone is welcome to come back to new ISC videoconference rooms in Suite 232A at 3401 Walnut after the Houston Hall meeting for a tour of these new facilities.

URL's of interest:
http://www.upenn.edu/video/
http://www.magpi.net
http://internet2.edu
http://www.upenn.edu/computing/i2/
http://www.digitalwell.org/
http://www.insors.com/
http://www-fp.mcs.anl.gov/fl/accessgrid/default.htm

March 10, 2003 - ISC NETWORKING & TELECOMMUNICATIONS - STATE OF THE UNION

Networking & Telecommunications State of the Union with a focus on current status of initiatives and future directions.

AGENDA

• Welcome and general announcements - Kristin Nelson
• Update: BEN MarkView upgrade- Steve Stines
• Update: PennERA - Marion Campbell
• Update: Product Evaluation Teams - John Mulhern III
• Presentation : Networking & Telecommunications State of the Union - Mike Palladino
• View the Networking & Telecommunications Services and Rates for FY 2004
• Post Meeting : PGP Key Signing - Steve Thompson - immediately after the meeting

April 14, 2003 - PRODUCT EVALUATION TEAM UPDATES

Mid-term updates from the product evaluation teams.

AGENDA

• Welcome and general announcements - Kristin Nelson
• Update: BEN MarkView upgrade- Steve Stines
• Update: PennERA - Marion Campbell
• Update: Technology Training Opportunities - Terry Settles
• Update: Data Warehouse - Amy Miller
• Update: PennNet 21 - Andy Diller
• Presentation : Product Evaluation Teams - Team Status Reports - John Mulhern III and team leaders
  • POP/IMAP E-Mail Clients - Benjamin Bressman, School of Medicine & Vern Yoneyama, ISC Technology Support Services
  • Host-based E-mail - Kristofor Varhus, School of Engineering & Applied Science & David Anstine, ISC Networking & Telecommunications
  • VPN Clients - Magida Phillips, ISC Technology Support Services & Charlie Cooper, School of Arts and Sciences
  • Web Browser - Elizabeth Scheyder, School of Arts & Sciences & Bob Barron, ISC Technology Support Services
  • Spam Filtering - Laura Hunter, Student Financial Services & Brian Doherty, School of Arts & Sciences
• Post Meeting : PGP Key Signing - Steve Thompson - immediately after the meeting

May 12, 2003 - Legal Rights and Responsibilities as an IT Professional

Benjamin Franklin Room (218) - Houston Hall
Pizza will be supplied by the Business Enterprise Network (BEN) Team to thank Local Support Providers for their assistance with the latest MarkView rollout.

A panel discussion of rights & responsibilities of IT professionals for the University, their clients, and themselves.

Ever wonder what happens when a company notifies the university of possible copyright infringement? What is the investigative process for questionable activities? What are your rights and responsibilities as an IT professional at Penn? Bring your questions for this panel of participants from the Office of Audit and Compliance, Office of Student Conduct, Office of the General Counsel, and Information Security.

AGENDA

• Welcome and general announcements - Kristin Nelson
• Update : Supported Product Evaluations -Final Reports from the E-mail Client and Web Browser Teams - John Mulhern III
• Presentation : Legal Rights and Responsibilities as an IT Professional - Panel Discussion
  
  • Mary Lee Brown - Executive Director, Office of Audit and Compliance
  • Michele Goldfarb - Director, Office of Student Conduct
  • Lauren Steinfeld - Chief Privacy Officer
  • Dave Millar - Information Security Officer, Information Systems and Computing
  • Robert Terrell - Associate General Counsel, Office of the General Counsel
• Post Meeting : PGP Key Signing - Steve Thompson - immediately after the meeting

RELATED LINKS

• Policy on Acceptable Use of Electronic Resources: http://www.upenn.edu/computing/policy/aup.html
• Code of Student Conduct: http://www.upenn.edu/osl/conduct.html
• Privacy of Personal Information : http://www.upenn.edu/privacy/
• A Guide to Information Security at Penn: http://www.upenn.edu/computing/security/pubs/brochure_2003.pdf
• FERPA: Family Educational Right to Privacy Act. (Buckley Amendment): http://www.cpsr.org/cpsr/privacy/ssn/ferpa.buckley.html
• Compliance reporting line: 1-888-BEN-TIPS - If you have questions, concerns, or suspect unethical, illegal behavior at or affecting Penn including but not limited to fraud, abuse, or wrongdoing, call the confidential Compliance Reporting Line.
• Office of Audit and Compliance: http://www.upenn.edu/audit/
• Office of Student Conduct: http://www.upenn.edu/osc/
• Information Security: http://www.upenn.edu/computing/security/
• Office of the Vice President and General Counsel: http://www.upenn.edu/ogc/

June 9, 2003 -SUPPORTED PRODUCTS EVALUATION TEAM FINAL REPORTS

Benjamin Franklin Room (218) - Houston Hall
BROWN BAG LUNCHES WELCOME

Final reports from the product evaluation teams.

AGENDA

• Welcome and general announcements - Kristin Nelson
• Update : Data Warehouse password changes - Amy Miller
• Update : Windows 2003 Seminars - Steve Fabiani
• Update : Desktop Recommendations - Final Version - Mike Lazenka
• Update : 2003 PennConnect CD - Mike Lazenka
• Update : Annual Back-To-School Computer Sale - Jeff Rusling, Computer Connection
• Presentation : Supported Product Evaluations -Final Reports from the Spam, VPN, and Host-based E-mail teams
• Post Meeting : PGP Key Signing - Steve Thompson - immediately after the meeting

July 14, 2003 - AAA Update - Authentication, Authorization, and Accounting

Benjamin Franklin Room (218) - Houston Hall
Noon - 1:30 PM
BROWN BAG LUNCHES WELCOME

An overview and update of the University of Pennsylvania's AAA (Authentication, Authorization, and Accounting ) initiative featuring a brief review of where we've been with the AAA Initiative, where we are now, and some ideas about the next steps for Authorization. You're all familiar with one result of the AAA Initiative which is the PennKey Authentication system. Representatives from the School of Engineering and Applied Science (SEAS) will provide an overview of their implementation of Kerberos authentication in a lab environment. We'll wrap up the discussion on AAA with information about the KX.509 protocol.

AGENDA

• Welcome and general announcements - Kristin Nelson
• Update: Supported Products 2003-2004 - John Mulhern III, ISC Technology Support Services
• Update: PennConnect CD - John Mulhern III, ISC Technology Support Services
• Update: Verison strike planning - Mark Wehrle, ISC Networking and Telecommunications
• Presentation: AAA at the University of Pennsylvania: Focus on Authorization - Deke Kassabian, ISC Networking and Telecommunications
• Presentation: A Kerberos authentication implementation - Roberto Mansfield, School of Arts and Sciences & Jorj Bauer, School of Engineering and Applied Science - A brief overview of the School of Engineering and Applied Science (SEAS) installation of Kerberos authentication for a Windows 2000 lab environment with unix-based file sharing.
• Presentation: the KX.509 Protocol; thoughts on the next generation of PAS-GINA - Mark Sirota, ISC Networking and Telecommunications
• Post Meeting : PGP Key Signing - Steve Thompson - immediately after the meeting

August 11, 2003 - Back-To-School

Benjamin Franklin Room (218) - Houston Hall
Noon - 1:30 PM
BROWN BAG LUNCHES WELCOME

Whether you've been at Penn for only a short time or for many years, come to this month's Super User Group meeting which will introduce and reintroduce various aspects of computing at Penn with updates targeted for the new school year. Find out what's been selling at this year's Back-to-School Sale. Match a face to the voice on the Provider Desk. Track the trends for viruses found on campus. And, much more!

• Welcome and general announcements - Kristin Nelson
• Back-to-School Sale - Jeff Rusling
• PennERA - Marion Campbell and Todd Swavely
• New Computing Web Introduction - Celeste Stewart
• IT Orientation - Amy Phillips
• Security - including compromise & prevention, PennKey, music & movie copyright complaints - Dave Millar
• Fall PennConnect CD - Mike Lazenka
• Provider Desk & staff introductions - Mike Lazenka
• Virus trends - Steve Strawser
• and maybe others....
• Post Meeting : PGP Key Signing - Steve Thompson - immediately after the meeting

September 8, 2003 - Benjamin Franklin Room (218) - Information Systems and Computing State of the Union

Benjamin Franklin Room (218) - Houston Hall

This month's meeting features our annual Information Systems and Computing State of the Union from Robin Beck, Vice President for Computing at the University. We'll find out more about ISC's plans for this fiscal year and how ISC interacts with schools and centers. This is an excellent opportunity to review central computing directions as you set direction for your own department. In addition, Rosey Nissley will give an overview of the new, online Penn's Way system. See a demo and learn what you'll need to know as your office participates with the new system.

AGENDA

• Welcome
• Presentation: Penn's Way Online System - Rosey Nissley
• Presentation: Information Systems and Computing - State of the Union FY '04 - Robin Beck

October 13, 2003 -Windows Update Management

Benjamin Franklin Room (218) - Houston Hall - BROWN BAG LUNCHES WELCOME

For the October Super User Group meeting, we'll investigate the topic of remote updates and patch management on Windows desktops. With the recent need for critical patches, many IT staff are evaluating (or re-evaluating) how to best manage desktop systems. We've invited a panel of IT professionals from various places on campus to help focus the session with real-world experiences. The panel will give an overview of their area and how they are dealing with this challenge. All attendees are welcome and encouraged to participate in the discussion.

Our panel features:

• Mike Watson - Wharton
• David Taylor - Nursing
• West Phinney - Medicine
• Brian Doherty - Arts and Sciences
• Laura Hunter - ISC / SFS
• John Singler - Vet

AGENDA

• Welcome
• Update: BEN Financials Administrative System - Dave Curran and Laural Seebadri
• Overview: Security Vision for the Campus - Dave Millar
• Panel Discussion - Windows Update Management
• Post Meeting : PGP Key Signing - Steve Thompson - immediately after the meeting

November 10, 2003 - Administrative Systems Update

Benjamin Franklin Room (218) - Houston Hall - BROWN BAG LUNCHES WELCOME

An update on central administrative systems with a focus on the current status of initiatives and future directions.

AGENDA

• Welcome
• Update: BEN Financials Administrative System - Dave Curran and Laural Seebadri
• Update: Provider Services - Amy Phillips
• Update: POBOX filtering
• Presentation: Administrative Systems Update - Jeanne Curtis
• Post Meeting : PGP Key Signing - Steve Thompson - immediately after the meeting

December 10, 2003 - Handheld Device Panel Discussion - PDA's & Smartphones

Benjamin Franklin Room (218) - Houston Hall
Noon - 1:30 PM
BROWN BAG LUNCHES WELCOME

An overview of handheld devices including PDA's and Smartphones. We'll have a panel discussion in order to learn more about these devices and what they can and cannot do for us.

AGENDA

• Welcome
• Update: BEN Financials Administrative System - Dave Curran and Laural Seebadri
• Update: Provider Services - Mike Lazenka
• Presentation: Handheld Overview - Joe Harris
• Panel Discussion: Handheld experiences - Larry Macy, Jorj Bauer, John Mulhern, Joe Harris, meeting attendees
• Post Meeting : PGP Key Signing - Steve Thompson - immediately after the meeting

PGP Key Signings -