Super User Group - 2005 Meeting Schedule

The Super User Group meets from 12:00 Noon until 1:30 PM on the second Monday of each month.

January 10, 2005 - State of Computing address by Robin Beck, Vice President for Computing

Terrace Room - Logan Hall
*** Please note the change in location ***
12:00 Noon - 1:30 PM
Brown Bag lunches welcome.

This month's meeting features Robin Beck, Vice President for Computing, to provide a State of Computing at the University of Pennsylvania presentation.

In addition, the new On-Line Directory will be presented to the group.

February 14, 2005 - CSI: Penn - Compromised System Investigation Tools

Benjamin Franklin Room (218) - Houston Hall
12:00 Noon - 1:30 PM
Brown Bag lunches welcome.

This month's meeting looks into the forensics of identifying compromised machines. Josh Beeman and David Taylor will review some of the tools (Windows & Linux based) that the University's Information Security specialists use to identify and investigate compromised machines. Take away some pointers on how you can use these tools and methods to identify system compromises on your network. The presentation is available on the SUG web site at http://www.upenn.edu/computing/group/sug/presentation/05feb/CSIPenn.pdf.

March 14, 2005 - Networking & Telecommunications: State of the Union

Terrace Room - Logan Hall
*** Please note the change in location ***
12:00 Noon - 1:30 PM
Brown Bag lunches welcome.

This month's meeting is our annual ISC Networking and Telecommunications: State of the Union update. Mike Palladino will join us to let us know what's on the horizon for new technology in the networking and telecommunications infrastructure on campus.

In addition, we'll start the desktop recommendations discussion for the coming year.

April 11, 2005 - After the Audits: Themes from IT Assessments in the Schools

Van Pelt Library - Class of 55 Conference Room - 2nd floor
*** Please note the change in location ***
*** NO FOOD OR DRINK PERMITTED ***
12:00 Noon - 1:30 PM

Susan Kennedy from the Office of Audit and Compliance will join us to present the themes identified after IT assessments in 11 of Penn's schools. Come compare notes to find out what areas that you might want to look into as you manage the IT infrastructure for your department. (view the presentation)

In addition, we'll have mid-term reports from the Spring 2005 Evaluation Teams. http://www.upenn.edu/computing/eval/2005/

May 9, 2005 - HARTS - A case study in technology strategy

Benjamin Franklin Room (218) - Houston Hall
12:00 Noon - 1:30 PM
Brown Bag lunches welcome.

This month's meeting features a discussion of new technology and what one group plans to do about it.

Deke Kassabian, Senior Technology Director, ISC Networking and Telecommunications will join us to lead a discussion of how a cross-ISC team is looking at new technologies and at specific issues / strategies that impact computing at Penn.

HARTS (HARmonization of Technology Strategy) is an initiative within ISC to reach an improved level of higher-level technology strategy alignment among various ISC groups. Since one new technology can touch on many services, how is this group looking at what's coming and how new technology can be put into use across those services.

We'll hear an overview of the HARTS process and more detail about a few of the technologies under investigation. For example, the HARTS team looked into system/service monitoring and availability reporting for the central systems in order to provide more accurate reporting of system availability. They've produced a high-level IT-architecture-on-a-page for executive audiences. They developed an initial strategy document on Mobile Computing. They are currently working on campus-wide authorization and identity management design. A demonstration of a production availability reporting tool will also be shown.

Spring Evaluation Team Final Reports - The Spring 2005 Evaluation Teams will present their final results to the group. http://www.upenn.edu/computing/eval/2005/

Presentations:

• HARTS
• Spyware

June 13, 2005 - Information Security and Privacy: Raising the Threat Level

Benjamin Franklin Room (218) - Houston Hall
12:00 Noon - 1:30 PM
Brown Bag lunches welcome.

Dave Millar, Penn's Information Security Officer, and Lauren Steinfeld, Penn's Chief Privacy Officer, will join us to give an assessment of what's working and what's not, when it comes to keeping Penn's sensitive and critical data secure.

• What are Penn's Information Security and Privacy Offices doing to manage the sharply growing risk?
• How does University management perceive the threat?
• What are they asking us as IT professionals to do to protect the University's information assets and reputation?
• What new steps will Penn be taking to manage this risk?

July 11, 2005 -
Back to School Planning
Mobile Computing at Penn

Benjamin Franklin Room (218) - Houston Hall
12:00 Noon - 1:30 PM
Brown Bag lunches welcome.

This month's meeting features a number of updates relevant to planning for back-to-school including:

• PennKey support overview for LSPs
• Back to school sale

In addition, Deke Kassabian will present a white paper on Mobile Computing at Penn.
" Over the past several years there have been significant advances in portable computing devices. Included in this category are laptop computers (laptops) as well as handheld Personal Digital Assistants (PDAs). During this same period, wireless networks have matured and enjoyed rapid, broadly distributed deployment. Together, these two trends have resulted in the growth of mobile computing.  This new computing model is prompting changes in user expectations, and has implications for application and infrastructure service providers. "

August 8, 2005 - Single Sign-On and related Authentication and Authorization technologies
[Joint meeting with IT Roundtable]

Class of '49 - Houston Hall
*** Please note the change in time and location ***
1:00 - 2:30 PM
Brown Bag lunches welcome.

This month's meeting is a special joint meeting of the Super User Group and IT Roundtable. Come to find out more about IT Roundtable, then hear the feature presentation on Single Sign-On and related Authentication and Authorization technologies and uses.

September 12, 2005 -
Computer Ergonomics and Repetitive Stress Injuries
ATLAS: for the University's Advancement community

Benjamin Franklin Room (218) - Houston Hall
12:00 Noon - 1:30 PM
Brown Bag lunches welcome.

As you are reading this, are you properly seated at your computer? Are you taking steps to safeguard your health as you perform your job? Can you spot an ergonomically challenged client from across the room? Karen Kelley, an Inductrial Hygenist from the Office of Environmental Health and Radiation Safety (EHRS) at Penn will join us to discuss computer ergonomics and repetitive stress injuries. Find out what you can do to better set up your own workstation and those you set up for others.

In addition, ATLAS is a product of The Advancement Project (TAP) - a joint effort of the Office of Development and Alumni Relations (DAR), the Division of Finance, and Information Systems and Computing (ISC) to integrate and improve current alumni, donor, and gift administration systems. Mike Kearney will join us to provide status and a demonstration of this new initiative.

October 10, 2005 - Business Continuity -- For Smart People!

Benjamin Franklin Room (218) - Houston Hall
12:00 Noon - 1:30 PM
Brown Bag lunches welcome.

Join staff from the Office of Audit, Compliance, and Privacy to learn how to set up your Business Continuity Plan. Follow their 10 step plan to put your own plan in place. View the Presentation.

November 14, 2005 - Voice over IP

Benjamin Franklin Room (218) - Houston Hall
12:00 Noon - 1:30 PM
Brown Bag lunches welcome.

Voice over IP (VoIP) communications provides the foundation for future developments in networking and telephony services. Penn iPhone, ISC's new Voice over IP (VoIP) service, uses PennNet to deliver dependable, cost-effective telephone services.

Come find out more about Voice over IP communications and the Penn iPhone pilot program. (view the presentation)

In addition we'll have an update on PennERA and the recent Markview upgrade for BEN Financials.

December 12, 2005 - Backing Up - Birds of a Feather

Golkin Room - Houston Hall
*** Please note the change in location ***
12:00 Noon - 1:30 PM
Brown Bag lunches welcome.

For this "birds of a feather" meeting, we'll be discussing data backups. How are your colleagues around campus handling backing up the critical data in their areas? What tips might you pick up from what they've discovered? What have you done that might help your colleagues with a new idea or two? Come join us for an interactive panel discussion with the following:

- Larry Macy (Medicine - Psychiatry)
- Warren Petrofsky (SAS Computing)
- Paul Dziomba (Financial Systems)
- Andrew Riley (ISC Networking & Telecommunications)
- Laura Hunter (ISC/Support-on-Site Services at Business Services)

In addition, Kitt Edelstein will present a new, central backup service to replace PennBack. Come find out more about this new offering.