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Webmail Evaluation - Spring 2000 - Evaluation Matrix

(Grey columns have been eliminated.)

Required

IMP

Twig

WorldPilot

AnyEmail

EMU 3

GL WebMail

IMHO

Netscape

OCSemail

SilkyMail

SINE

WebEdge

Desktop Standards

Run on current desktop standards (low-end, probably v4 browsers)

Yes
Yes
Yes
 
Yes
 
Yes
 
 
Yes
Incomplete
Yes

Protocol Standards

Support Internet standards: SMTP, IMAP

Yes
Yes
Yes
No
Yes/No
No
Yes
 
 
Yes
 
Yes

Remote Access

Provide remote access to users' inboxes on existing mail servers on campus

Yes
Yes
Yes
 
Yes
 
Yes
No
 
Yes
 
No

Attachments

Support for MIME attachments

Yes
Yes
Yes
 
Yes
 
Yes
 
 
Yes
 
Yes

ELM Interoperability

Interoperability with ELM mailbox structure

Yes
Yes
Yes
 
Yes
 
Yes
 
 
Yes
 
Yes

Vendor support

Technical support and/or ongoing development

 
 
Yes
 
Yes
 
 
 
 
Yes
 
Yes
Nice to have

IMP

Twig

WorldPilot

AnyEmail

EMU 3

GL WebMail

IMHO

Netscape

OCSemail

SilyMail

SINE

WebEdge

LDAP

Yes
No
No
 
 
 
Yes
 
 
Yes
 
Yes

POP3

Yes
No
No
 
 
 
No
 
 
No
 
Yes

Mail Folders

Provide remote access to users' additional mail folders on existing mail servers on campus

Yes
Yes
Yes
Problems with University of Washington's mail folders are being worked on.
 
 
 
Yes
 
 
Yes
 
Yes

Password encryption

Password encryption should be possible in some configurations but not required

Yes
Local through SSL, potentially Kerberos 4 w/ Kerberos patches to University of Washington's C-client IMAP client libraries
Yes
Local through SSL, potentially Kerberos 4 w/ Kerberos patches to University of Washington's C-client IMAP client libraries
Yes
Local through SSL
 
 
 
Yes
Local through SSL
 
 
Yes
Local through SSL, potentially Kerberos 4 w/ Kerberos patches to University of Washington's C-client IMAP client libraries
 
No

Filters

No
No
No
 
 
 
No
 
 
No
 
No

Search

Message search (search for string within messages)

No
No
No
 
 
 
No
 
 
No
 
Yes

Spell checker

Yes - Ispell
Yes - Aspell
No
 
 
 
Yes
 
 
Yes - Ispell
 
Yes

Address Book

Yes
MySQL per account logon
Yes
MySQL per account logon
Yes
 
 
 
Yes
 
 
Yes
 
Yes

Customization

Ability to customize user interface with Penn/school look and feel

Yes
Yes
No
 
 
 
Somewhat
 
 
Yes
 
Yes

Code

Source code available for local modifications

Yes
Yes
Yes
 
 
 
 
 
 
Yes
 
No

Kerberos Support

Potentially works but untested
Potentially works but untested
No
 
 
 
No
 
 
Yes
 
No
Other Information

IMP

Twig

WorldPilot

AnyEmail

EMU 3

GL WebMail

IMHO

Netscape

OCSemail

SilkyMail

SINE

WebEdge

Cost

$0
$0
$0
 
 
 
$0
 
 
$0
 
$249 / 100 accounts

Server Platforms

Linux, Tru64, Solaris/SunOS, etc. UNIX
Linux, Tru64, Solaris/SunOS, etc. UNIX
Windows NT4, Solaris, Tru64 Unix, Linux, *BSD
 
WinNT, Unix, Macintosh
 
Linux, Tru64, Solaris/SunOS, etc. UNIX, NT
 
 
Linux, Tru64, Solaris/SunOS, etc. UNIX
 
Solaris 2.6, WinNT4.0, (HP-UX, AIX, Tru64, and IRIX under development).

Comments

AnyEmail
Couldn't find evidence of support for IMAP.

EMU3
For the current version3.0 of EMU3 for WinNT there is no IMAP capability. They are planning on having that feature available in a year or so, but IMAP is available on the UNIX side. An annual technical support contract is available and renewable. It entails unlimited email inquiries, up to 4 phone call inquiries, and all EMUmail Software Upgrades. Although SAS has had very bad experiences with EMU support. The company just disappeared on them and then resurfaced recently. This doesn't give us a lot of confidence in the product.

GLWebMail
Appears to be proprietary e-mail product, not standards-based. Cannot find evidence of IMAP or functionality with other mail servers

IMHO
Sessions are managed by cookies. Requires Roxen Web server, IMAP compliant server. Supports Virtual Server. IMAP, maybe XML-RPC authorization. Because of it's dependence on the Roxen Web server which is not widely used, we are eliminating this product.

IMP
Currently sessions are managed by cookies; the next version promises to be managed from MySQL. Requires horde, C-client from University of Washington, Ispell, IMAP compliant server, Apache, LDAP, MySQL, OpenSSL, Rsaref, Javascript. No Virtual Server support.

Netscape/iPlanet
Netscape's iPlanet Messenger Express webmail product only works with Netscape's Messaging Server, thus not compatible with existing mail servers

OCSemail

SINE
While SINE looks promising, development on this product is not expected to be completed until July 2000. It is strongly recommended that this product be included in the next round of evaluations.

SilkyMail
Developed by the same developer of IMP but sponsored by the Cyrusoft Co who also offers Mulberry. Site technical support is available for $500 with an education discount of 20%. Promises to be a better product than IMP and is scheduled to be released 4th quarter, 2000.

After numerous exchanges with the developers and promises that a product is on the way, we have not been able to get a copy of this software to test and therefore it must be removed from our list.

TWIG
Currently sessions are managed from MySQL. Requires C-client from University of Washington, Aspell, IMAP compliant server, Apache, LDAP, MySQL, OpenSSL, Rsaref, Javascript, PHP. Supports Virtual Server. IMAP, SQL, LDAP, NNTP authorization. Extra features include: news reader, schedule, to-do, bookmarks.

WebEdge
Runs on it's own proprietary Web engine. Seems designed for commerical ISP's with optional scrolling banner ads.

WorldPilot
It runs on Zope, which in turn requires you to have a thread capable Python installation. Python is a high-level scripting language similar to Perl. It currently dosen't like Uwash impad folders. They are actively working on getting it to work nicely with UWash imapd. It was designed around the Cyrus Imap server, which uses a slightly different foldering scheme. Group Calendaring, Group Notes, Group ToDos and Group Address Books. All items created (except for email, which is not stored on the WP server) are stored as Zope Objects. Zope acts like a database for anything created with it. There is no need for an external database like MySQL. Zope is its own webserver: this greatly simplifies installation. A typical installation for a World Pilot + Zope takes about 10min. There is no manual configuration necessary. Zope is itself a web-based management system- all configuration and management of WP is done via Zope and therefore done via http. Zope provides a strong authentication/user management system which WorldPilot uses.


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