Webmail Evaluation 2000 - User Interface Test Form

Your account for testing purposes is your account on spinner.isc-net.upenn.edu. e.g., yetter@spinner.isc-net.upenn.edu

To restore your mail spool on spinner:

Using SSH, logon to spinner.isc-net.upenn.edu
If you don't have a SSH client loaded on your workstation, your mail server may have a SSH client available. Try logging in like this:
1. Telnet to pobox.upenn.edu
2. Type "unix" to get to a UNIX prompt
3. Type "ssh spinner.isc-net.upenn.edu"
4. The first time you try this, you will have to respond "yes" to the prompt that asks if you're sure you want to continue connecting.
5. Type in your spinner password when prompted
There are three sample mailboxes available on spinner.isc-net.upenn.edu
```
    -rw-r--r-- 1 root mail 9289162   Mar 31 06:55 bigmail 
    -rw-r--r-- 1 root mail 4069485   Mar 31 06:55 mediummail 
    -rw-r--r-- 1 root mail 746098    Mar 31 06:55 smallmail 
```
To use any of these files as your mail spool for testing, issue the following command from the UNIX prompt:
cp /var/spool/mail/smallmail /var/spool/mail/yetter

substituting whatever filename is appropriate for your testing for "smallmail" and your username for "yetter".

Your Name:
Webmail server:
Client OS:
Client Browser:

Open up a new browser window and connect to your test server and perform the following test. It is not necessary to fill in comments boxes unless you have some additional comments to make.

1. Send the following simple message to yourself (with typo's):
"Nancy and David wwent to the library to study, but the books they needed were checkedout."
While you are creating the message, see if you can do all of the following with both the mouse and with keyboard commands, if appropriate:

a. Move to end/beginning of line Yes No

b. Move to next/previous word Yes No

c. Move to top/end of message Yes No

d. Page up/Page down Yes No

e. Delete one character Yes No

f. Delete one word Yes No

g. Delete one line Yes No

h. Copy and paste Yes No

i. Cut and paste Yes No

j. Word wrapping Yes No

k. Re-aligning paragraphs (Justify) Yes No

l. Spell checking Yes No

m. Search for and replace a word Yes No

Comments on question 1:

2. After sending the message in question 1, examine the message you receive.

a. Is its text intact? Yes No

Comments on question 2

3. Send yourself a message with an ASCII text file as an attachment. Examine the message you receive.

a. Can you read it? Yes No

Comments on question 3:

4. Send yourself a message with a non-text file attached (e.g., an ordinary, unconverted word processing or spreadsheet file). Examine the message you receive.

a. Can you read it? Yes No

b. Can you at least determine what kind of file it is? Yes No

c. Does the package tell you what to do with the attachment? Yes No

d. Does the package automatically process your attachment (i.e., automatically launch an application, store the file, etc.)? Yes No

e. Does the reader/sender have control over the processing of an attachment when it is received? Yes No

Comments on question 4:

5. Receive attachments on the mail systems we are testing inter-operability with.

a. Can you read attachments? Yes No

b. Can you read messages in HTML format? Yes No

Comments on question 5:

6. Create two distribution lists (multiple recipients)

Comments on question 6:

7. Create some aliases (nicknames)

Comments on question 7:

8. Look up an address; add it to a distribution list.

a. Could you add the address without retyping or copying and pasting it? Yes No

b. Could you copy and paste the address without retyping it? Yes No

Comments on question 8:

9. Invoke message handling capabilities (especially through gateways).

a. Delivery receipt Yes No

b. Read receipt Yes No

c. Priority sensitivity Yes No

Comments on question 9:

10. Send a single message to everyone on two distribution lists.

Comments on question 10:

11. Send a message to a personal alias.

Comments on question 11:

12. Create some folders and sub-folders.

a. Can you copy a message from one folder to another? Yes No

b. Can you move a message from one folder to another? Yes No

Comments on question 12:

13. Search a folder for a message containing a word.

a. Can you search all folders for messages containing a word? Yes No

b. Can you search selected folders for messages containing a word? Yes No

c. Can you search selected folders for message headers containing a word? Yes No

d. Can you search selected folders for message body text containing a word? Yes No

Comments on question 13:

14. Reorganize the way messages are listed in a folder:

a. By date received/sent Yes No

b. By priority Yes No

c. By sender Yes No

d. By recipient(s) Yes No

e. By subject Yes No

f. Reverse order Yes No

Comments on question 14:

15. Delete a message.

What impact does this have on the contents of the folders on the IMAP server (does it expunge the message or do something else?)

16. Print a message.

a. Print several contiguous messages Yes No

b. Print several non-contiguous messages Yes No

c. Request "2-up" printing Yes No

Comments on question 16:

17. Reply to a message.

a. Can you include the text of the original message? Yes No

b. Can you edit that text? Yes No

Comments on question 17:

18. Forward a message.

a. Can you change the subject? Yes No

b. Can you edit the forwarded message? Yes No

c. Does it foul up MIME or PEM encodings? Yes No

Comments on question 18:

19. Redirect (or Bounce) a message.

a. Were you successful? Yes No

Comments on question 19:

20. Send an email and do a cc: and bcc:.

a. Is it clear on the message you receive whether you were addressed in the To:, Cc: or bcc: lines? Yes No

Comments on question 20:

21. Set a different reply-to address.

a. Were you successful? Yes No

Comments on question 21:

22. Save a message as a separate (probably text) document external to your mail system.

a. Open the message in your desktop word processing package. Was the message easy to locate and open? Yes No

Comments on question 22:

23. Lookup a topic in the online help facility.

a. Does the product have an online help facility? Yes No

b. Was the program sensitive to your context? Yes No

c. Was the help clear? Yes No

d. Was the help system easy to use (especially to escape from)? Yes No

Comments on question 23:

24. Send an authenticated message (this feature may be referred to as a digital signature.

a. Does the system preserve the authentication. Yes No

Comments on question 24:

25. Send an encrypted message

a. Can the message be decrypted? Yes No

Comments on question 25:

26. Try to send some anonymous mail to yourself.

a. Can you determine who sent the message from anything in either the body or headers of the mail? (Make sure that mail system is displaying all mail headers.) Yes No

b. Can you send a message as coming from someone else? Yes No

Comments on question 26:

27. Create a message, body and headers, but don't send it. Save it first and then send it.

a. Can you send the saved message? Yes No

Comments on question 27:

28. Try to view the message header along with the body of the message.

a. Can you display both basic or extended headers? Yes No

b. Are there any typical headers that are not displayed? Yes No

c. Can you send the full mail header to another account? Yes No

Comments on question 28:

29. Enable filtering to route incoming mail to specific folder.

a. Can you create a filter that can be triggered by the sender's identity? Yes No

b. Can you create a filter that can be triggered by the text of the message? Yes No

Comments on question 29:

30. Quit the browser window where your mail client is running. DO NOT close all of your browser windows or you will lose your test input. Restart the browser and try to re-establish your session without actually logging in.

a. Does the browser retain any memory of your previous session? Yes No

Comments on question 30:

31. After quitting the browser, open your mail with Elm.

a. Does the Inbox truly reflect all testing? Yes No

Comments on question 31:

32. Test mail account utilities

a. Can you change password? Yes No

b. Can you set forwarding? Yes No

c. Can you set vacation message? Yes No

d. Can you get current quota status? Yes No

Comments on question 32:

33. Can the user set IMAP preferences?

a. Purge/deletion method Yes No

b. Folder creation Yes No

c. Subscription Yes No

d. Manipulation of messages between folders Yes No

Comments on question 33:

34. Other features.

What other features are supported that have not already been noted in our comments on the product?

35. Other comments you'd like to make about the product's testing.



Information Systems and Computing University of Pennsylvania Comments & Questions