PPP for Windows NT 4.0 Workstation

Notes: Penn discontinued its free "express modem pool" (215-573-9773) service on June 30, 2002. For information on remote access service options, check the Remote Access web site (www.upenn.edu/computing/remote).

These instructions are for configuring your computer for a dial-up modem service. Many Internet Service Providers (ISPs) use configurations that are similar to these for their PPP setup. Check with your ISP for their specific settings.

Windows NT has built in networking software based on Point-to-Protocol (PPP). PPP, together with a modem and telephone line, simulates a direct Ethernet connection to the Internet, though at somewhat slower speeds.

This document describes how to configure Windows NT for dial-up networking on your personal computer. It includes:

• Obtaining network applications
• Requirements for a modem connection
• Installing the modem
• Installing Remote Access Service
• Configuring TCP/IP
• Setting up a modem to access the Internet
• Connecting to the Internet
• Getting help

With PPP activated and the appropriate application, you can:

• Browse the World Wide Web
• Transfer files from remote computers (anonymous FTP)
• Read or post to newsgroups
• Connect to remote computers
• Access electronic mail

Obtaining network applications

The PennConnect CD-ROM contains the recommended web browser and the other Penn-supported networking applications. You can install these directly from the CD-ROM.

Medical Center students can obtain the networking software from Information Services (13th floor, Blockley Hall). Faculty and staff of the UP Health System can obtain networking software from the local support providers in their departments.

Requirements for a modem connection

• 450 MHz Pentium II processor (or above) with 128 MB RAM. As always, more memory will enable you to run more applications at one time.

• Microsoft Windows NT 4.0 Workstation with Service Pack 5 (or above) installed. You may also need the Windows NT CD-ROM at hand in order to complete the installation process.

• 40 MB or more of free hard-disk space.

• SVGA or compatible display.

• A 56 Kbps modem. See ISC's Supported Network Hardware page page (www.upenn.edu/computing/product/networkhardware.html) for recommended modems.

Installing the modem

1. Follow the instructions in the manual that came with your modem to install the modem and connect it to your PC and phone line.

2. Connect the modem cable to a serial communications port on your PC, most commonly COM1 or COM2. If you're using a built-in modem in a laptop computer, the modem cable is not necessary and the port assignment is most likely COM3.

3. Go to "Installing Remote Access Service."

Installing Remote Access Service

1. Turn on your modem and computer.

2. Click "Start", point to "Settings", and click "Control Panel".

3. Double-click "Network" and select the "Services" tab.

4. If "Remote Access Service" is not in the list of services, click "Add...". Select "Remote Access Service" from the list of choices, and click "OK". You will be prompted to insert your Windows NT CD-ROM.

5. Insert the CD-ROM and click "Continue". Remove the CD-ROM after the files are copied.

6. If you have not already configured a modem, the Remote Access Setup dialog box will open. Click "Yes" to invoke the Modem installer. The Install New Modem window appears.

7. Click "Next". The Wizard searches for your modem (this will take a minute or two). When the Wizard finds it, click "Next". If the Location Information window appears, complete the fields and click "Next". When you receive the message indicating that the modem was successfully set up, click "Finish". Go to step 8.

   Note: If the Wizard did not find your modem, or if the type it found is incorrect, you'll have to add the modem manually. Click "Change". Find your type of modem from the Manufacturers scroll list, then find your specific model from the Models scroll list. Click "OK", then click "Next". If the Location Information window appears, complete the fields and click "Next". When you receive the message indicating that the modem was successfully set up, click "Finish". Go to step 8.

   If your modem does not appear in the list, click "Have Disk..." and follow the on-screen directions. When you receive the message that the modem has been successfully set up, go to step 8.

8. At the Add RAS Device window, click "OK".

9. At the Remote Access Setup window, click "Configure". The Configure Port Usage box appears.

10. Select "Dial out only". All other selections are blank. Click "OK". The Remote Access Setup window appears.

11. Click "Network". The Network Configuration window appears.

12. Check "TCP/IP". All other options are blank. Click "OK". The Remote Access Setup window appears.

13. Click "Continue". If prompted to insert your Windows NT CD-ROM, do so and click "Continue". Remove the CD-ROM after the files are copied.

14. At the Network window, click "Close", then click "Yes" when prompted to restart. Go to "Configuring TCP/IP."

Configuring TCP/IP

1. Click "Start", point to "Settings", and click "Control Panel".

2. Double-click "Network" and select the "Protocols" tab.

3. Select "TCP/IP Protocol", then click the Properties button.

4. Select the DNS tab, and complete the following:
   • Type a name for your computer in the Host Name field. Type whatever you want, such as Frankenstein.

   • Type your ISP's domain name in the Domain field. For example, for DCANet type dca.net.

   • In the box labeled DNS Service Search Order, type your ISP's domain address. (Note: Click "Add" before each entry to bring up the TCP/IP DNS Server box to type in the numbers.) For example, for DCANet type the following:

     204.183.80.2 then click "Add". 207.245.82.2 then click "Add".

5. Click "OK" to return to the Network dialog box.

6. Click "OK" again.

7. Restart your machine and go to "Setting up a modem to access the Internet."

Setting up a modem to access the Internet

1. Double-click "My Computer".

2. Double-click "Dial-Up Networking".

3. At the Dial-Up Networking dialog box, click "OK" to add an entry. The New Phonebook Entry Wizard box appears.

4. In the Name the new phonebook entry field, type the name of the Internet connection you are configuring. For example, type 267-299-9821 (DCANet). When you are finished, click "Next".

5. In the Server dialog box, check the following and click "Next":
   • "I am calling the Internet."
   • "Send my plain text password if that's the only way to connect."

6. Consult your ISP's Internet telephone list and type the appropriate number for the Internet connection you are configuring in the Phone number field. When you are finished, click "Next": The following example uses DCANet and a Philadelphia calling area.
   
   

   To configure your Internet phone number	Area Code	Telephone Number
   Locate the ISP's Internet telephone number for your local calling residence	267	299-9821
   To disable call waiting	Type before the number
   Touch-tone phone Rotary phone Student Telephone Service	*70, 1170, 229,

   
   

7. Click "Finish" to save your connection. This will place a phonebook entry in your Dial-Up Networking dialog box with the name of your connection.

8. Click "More" and select "Edit entry and modem properties...".

9. Select the Server tab and click "TCP/IP Settings...".

10. In the PPP TCP/IP Settings dialog box, complete the following and click "OK":
    • Make sure "Server assigned IP address" is selected.

    • Click "Specify name server addresses".

    • Type your ISP's primary address in the Primary DNS field. For example, for DCANet type 204.183.80.2.

    • Type your ISP's secondary address in the Secondary DNS field. For example, for DCANet type 207.245.82.2.

    • Make sure "Use IP header compression" is selected.

    • Make sure "Use default gateway on remote network" is selected.

11. Click "OK" until the Dial-Up Networking window is displayed.

12. If you want to initiate a modem connection, go to step 3 in "Connecting to the Internet."

Connecting to the Internet

1. Double-click "My Computer" or equivalent icon.

2. Double-click "Dial-Up Networking".

3. Select the appropriate phonebook entry to dial, e.g., 267-299-9821 (DCANet). Click "Dial".

4. In the Connect To dialog box, type your ID (in the User name field) and password, and click "OK". You should hear some negotiation sounds from your modem.

   Note: When connected, the Connection Complete dialog box will appear. If you would not like the Connection Complete box to appear in future connections, check "Do not display this message again" and click "OK".

5. Once connected, you may use networking software. The network applications are contained on the PennConnect CD-ROM.

   For information on how to get an e-mail account at Penn, see the instructions at www.upenn.edu/computing/email/email.html.

6. When you are ready to disconnect, quit all open network applications and then terminate your modem connection by right-clicking the minimized Dial-Up Networking Monitor on the task bar (bottom right of your desktop). Select "Hang up", click on the active Internet connection, and click "Yes" when prompted to disconnect.

Getting help

Students in the College Houses and Mayer Hall: Contact the Residential Computing Support program by filling out an online help request form. A list of houses and links to request forms are available.

Students living off-campus, in Graduate Towers, or in a fraternity or sorority house: Contact First Call at 215-573-4778 or send e-mail to help@isc.upenn.edu. Walk-in assistance is also available at the Computing Resource Center (Graduate Tower B, 3650 Chestnut St., Suite 202).

For more information on where to go for computing support services, check the Support Look-up Table (www.upenn.edu/computing/view/support/). You can also contact First Call at 215-573-4778 for a referral.

For information about using Internet applications, see the Computing Publications and Documentation page (www.upenn.edu/computing/help/doc/).