PPP for Windows 2000 Professional

Notes: Penn discontinued its free "express modem pool" (215-573-9773) service on June 30, 2002. For information on remote access service options, check the Remote Access web site (www.upenn.edu/computing/remote).

These instructions are for configuring your computer for a dial-up modem service. However, many Internet Service Providers (ISPs) use configurations that are similar to these for their PPP setup. Check with your ISP for their specific settings.

• Obtaining network applications
• Requirements for a modem connection
• Installing the modem
• Installing network and dial-up connections
• Connecting to the Internet
• Getting Help

Obtaining network applications

The Computing Resource Center (CRC) (Sansom Place West, 3650 Chestnut St., Suite 202) distributes network software on the PennConnect CD-ROM. There is no charge for the software.

The PennConnect CD-ROM contains the recommended web browser and the other Penn-supported networking applications. You can install these directly from the CD-ROM. Medical Center students can obtain the networking software from Information Services (13th floor, Blockley Hall). Faculty and staff of the UP Health System can obtain networking software from the local support providers in their departments.

Requirements for a modem connection

• 450 MHz Pentium III processor (or above) with 128 MB RAM. As always, more memory will enable you to run more applications at one time.

• Microsoft Windows 2000 Professional. You may also need the Windows 2000 Professional CD-ROM at hand in order to complete the installation process.

• 100 MB or more of free hard-disk space.

• 24x or above CD-ROM drive or other optical drive.

• 56 Kbps modem. See ISC's Supported Network Hardware page (www.upenn.edu/computing/product/networkhardware.html) for recommended modems.

Installing the modem

1. Follow the instructions in the manual that came with your modem to install the modem and connect it to your PC and phone line.

2. Connect the modem cable to a serial communications port on your PC, most commonly COM1 or COM2. If you're using a built-in modem, the modem cable is not necessary and the port assignment is most likely COM3.

3. Go to "Installing network and dial-up connections"

Installing network and dial-up connections

1. Turn on your modem and computer.

2. Click "Start", point to "Settings", and click "Control Panel".

3. Open the "Network and Dial-up Connections" folder.

4. Double Click "Make New Connection". This opens the "Network Connection Wizard".

5. Click "Next".

6. Select "Dial-up to the Internet", and click "Next".

7. Select "I want to set up my Internet connection manually...", and click "Next".

8. Select "I connect through a phone line and a modem", and click "Next".

9. The next page asks for the phone number which needs to be dialed. Consult your ISP's telephone list and type the appropriate number for the Internet connection you are configuring in the Area Code and Telephone Number fields. When you are finished, click "Advanced". The following example uses a DCANet local Philadelphia calling number.
   
   

   To configure your Internet phone number	Area Code	Telephone Number
   Type the ISP's Internet telephone number for your local calling residence	267	299-9821
   To disable call waiting	Type before the number
   Touch-tone phone Rotary phone Student Telephone Service (STS)	*70, 1170, 229,

10. Select the "Addresses" tab.

11. Under "DNS server addresses, click on "Always use the following".

12. In the Primary DNS Server field, type your ISP's primary address. For example, for DCANet type 204.183.80.2.
13. In the Secondary DNS Server type field, type your ISP's secondary address. For example, for DCANet type 207.245.82.2.

14. Click "OK".

15. Click "Next".

16. Type your username and password in the appropriate boxes.

17. Click "Next".

18. In the "Connection Name" field, type the name of the Internet connection you are configuring. For example, type DCANet. When you are finished, click "Next".

19. You may opt to setup your e-mail account if you know the server names and your username/password. Otherwise, select "No".

20. Click "Next".

21. If you wish to connect to the Internet immediately leave the box checked on this page to do so. Otherwise, uncheck it, and click "Finish". A connection icon for your remote connection will be created in your "Network and Dial-up Connection" folder. Drag this icon to your desktop to create a shortcut.

Connecting to the Internet

1. Double-click your remote connection icon.

   Note: When connected, the Connection Complete dialog box will appear. If you would not like the Connection Complete box to appear in future connections, check "Do not display this message again" and click "OK"

2. When you are ready to disconnect, quit all open network applications and then terminate your modem connection by right-clicking the connection icon on the bottom Windows tool bar and selecting "Disconnect.

Getting help

Faculty and staff: Contact your local support provider. A directory is available (www.upenn.edu/computing/view/support/).

Students in the College Houses and Mayer Hall: Contact the Residential Computing Support program by filling out an online help request form. A list of houses and links to request forms are available.

Students living off-campus, in Sansom East or West, or in a fraternity or sorority house: Contact First Call at 215-573-4778 or send e-mail to help@isc.upenn.edu. Walk-in assistance is also available at the Computing Resource Center (Sansom West, 3650 Chestnut St., Suite 202).

For more information on where to go for computing support services, check the Support Look-up Table (www.upenn.edu/computing/view/support/). You can also contact First Call at 215-573-4778 for a referral.

For information about using Internet applications, see the Computing Publications and Documentation page (www.upenn.edu/computing/help/doc/).