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PPP for Windows 98

Notes: Penn discontinued its free "express modem pool" (215-573-9773) service on June 30, 2002. For information on remote access service options, check the Remote Access web site (www.upenn.edu/computing/remote).

These instructions are for configuring your computer for a dial-up modem service. Many Internet Service Providers (ISPs) use configurations that are similar to these for their PPP setup. Check with your ISP for their specific settings.

Windows 98 has built in networking software based on Point-to-Protocol (PPP). PPP, together with a modem and telephone line, simulates a direct Ethernet connection to the Internet, though at somewhat slower speeds.

This document describes how to configure Windows 98 for dial-up networking on your personal computer. It includes:

With PPP activated and the appropriate application, you can:

  • Browse the World Wide Web
  • Transfer files from remote computers (anonymous FTP)
  • Read or post to newsgroups
  • Connect to remote computers
  • Access electronic mail

Obtaining network applications

The Computing Resource Center (CRC) (Sansom West, 3650 Chestnut St., Suite 202) distributes network software on the PennConnect CD-ROM. There is no charge for the software.

The PennConnect CD-ROM contains the recommended web browser and the other Penn-supported networking applications. You can install these directly from the CD-ROM. Medical Center students can obtain the networking software from Information Services (13th floor, Blockley Hall). Faculty and staff of the UP Health System can obtain networking software from the local support providers in their departments.

Requirements for a modem connection

  • 450 Pentium III processor (or above) with 128 MB RAM. As always, more memory will enable you to run more applications at one time.

  • Microsoft Windows 98. You may also need the Windows 98 CD-ROM at hand in order to complete the installation process.

  • 40 MB or more of free hard-disk space.

  • SVGA or compatible display.

  • A 56 Kbps modem. See ISC's Supported Network Hardware page (www.upenn.edu/computing/product/networkhardware.html) for recommended modems.

Installing the modem

Note: You must know which communications port (e.g. COM1, COM2, etc.) your modem is attached to on your computer. Generally, most external modems will be attached to COM1 or COM2 while many internal modems use COM3.
  1. Follow the instructions in the manual that came with your modem to install the modem and connect it to your PC and phone line.

  2. Connect the modem cable to a serial communications port on your PC, most commonly COM1 or COM2. If you're using a built-in modem in a laptop computer, the modem cable is not necessary and the port assignment is most likely COM3.

  3. Go to "Configuring the modem."

Configuring the modem

  1. Turn on your modem and computer.

  2. Click "Start", point to "Settings", and click "Control Panel".

  3. Double-click "Modems". The Install New Modem window appears.

  4. Click "Next". The Wizard searches for your modem (this will take a minute or two). When the Wizard finds it, click "Next". If the Location Information window appears, complete the fields and click "Next". When you receive the message indicating that the modem was successfully set up, click "Finish". Go to step 5.

    Note: If the Wizard did not find your modem, or if the type it found is incorrect, you'll have to add the modem manually. Click "Change". Find your type of modem from the Manufacturers scroll list, then find your specific model from the Models scroll list. Click "OK", then click "Next". If the Location Information window appears, complete the fields and click "Next". When you receive the message indicating that the modem was successfully set up, click "Finish". Go to step 5.

    If your modem does not appear in the list, click "Have Disk..." and follow the on-screen directions. When you receive the message that the modem has been successfully set up, go to step 5.

  5. Click "OK" at the Modem Properties dialog box.

  6. Close the Control Panel (click the box marked X in the upper right corner).

  7. Double-click the "My Computer" (or equivalent) icon:

    • If the Dial-Up Networking folder appears in the window, close the window and skip to "Configuring TCP/IP."

    • If you do not see the Dial-Up Networking folder, do the following to create one: Click "Start", point to "Settings", and click "Control Panel." Double-click "Add/Remove Programs". Click the tab marked "Windows Setup", then double-click "Communications" from the list of choices that appear in the dialog box. Click "Dial-Up Networking" to place a checkmark in the box, and click "OK". Click "OK" on the Add/Remove Programs Properties dialog box. If prompted to insert your Windows 98 CD-ROM, do so. Otherwise, close each dialog box by clicking the box marked X. Go to "Configuring TCP/IP."

      Note: If you receive the message "You must provide computer and workgroup names that will identify this computer on the network", click "OK". In the Identification dialog box, type a name for your computer and workgroup. The next time you restart your computer, click "Cancel" when asked for a network ID and password.

Configuring TCP/IP

  1. Click "Start", point to "Settings", and click "Control Panel".

  2. Double-click "Network":

    • If "TCP/IP" appears in the Network dialog box, go to step 3.

    • If TCP/IP is not listed, look for "Dial-Up Adapter" and select it, and then click "Add...". Select "Protocol" from the list of choices, and click "Add...". In the next dialog box, under Manufacturers, select "Microsoft" and under Network Protocols select "TCP/IP". Click "OK" and go to step 3.

  3. Select "TCP/IP" (or "TCP/IP--Dial-Up Adapter") from the list of network components listed in the Network dialog box, then click the Properties button.

  4. Click "OK" at the TCP/IP Properties Information window.

  5. Click "Obtain an IP address automatically".

  6. Select the DNS Configuration tab, and complete the following:

    • Click "Enable DNS".

    • Type a name for your computer in the Host field. Type whatever you want, such as Frankenstein.

    • Type your ISP's domain name in the Domain field. For example, for DCANet type dca.net.

    • In the box labeled DNS Server Search Order, type your ISP's primary and secondary address. (Tip: Type the periods to place the numbers in the correct location.)

      For example, for DCANet type the primary address 204.183.80.2 then click "Add", and type the secondary address 207.245.82.2 then click "Add".

  7. Click "OK" to return to the Network dialog box. If prompted to insert your Windows 98 CD-ROM, do so.

  8. Click "OK" again.

  9. When prompted to restart your machine, click "Yes". Your system is restarted and installation is complete after your desktop fully rebuilds.

Setting up a modem to access the Internet

  1. Double-click "My Computer".

  2. Double-click "Dial-Up Networking".

  3. Double-click "Make New Connection".

    Note: If the Welcome to Dial-Up Networking window is displayed, click "Next" to display the Make New Connection dialog box.

  4. In the Type a name for the computer you are dialing field, type the name of the Internet connection you are configuring. For example, type DCANet. When you are finished, click "Next".

  5. Consult your ISP's telephone list and type the appropriate number for the Internet connection you are configuring. When you are finished, click "Next": The following example uses a DCANet local Philadelphia calling number.

    To configure your Internet phone number Area Code Telephone Number
    Locate the ISP's Internet telephone number for your local calling residence.
    267
    299-9821

  6. Click "Finish" to save your connection. This will place an icon in your Dial-Up Networking folder with the name of your connection.

    Note: If prompted to install the Dial-Up Adapter, click "OK". The Wizard will begin copying the necessary files. If prompted to insert your Windows 98 CD-ROM, do so. After installation, restart your machine when prompted. After your machine restarts, you will have to double-click "My Computer" and "Dial-Up Networking" before continuing.

  7. Select the networking icon you just created and right click the mouse.

  8. Click "Properties" from the pop-up menu.

  9. In the General dialog box, click the Server Types tab.

  10. In the Server Types dialog box, complete the following:

    • Make sure "PPP:Internet,WindowsNTServer,Windows98" is displayed in the Type of Dial-Up Server field.

    • Under Advanced options, click "Enable software compression". All other boxes for Advanced options are blank.

    • Under Allowed network protocols, click "TCP/IP". All other boxes are blank.

    • Click "TCP/IP Settings...".

  11. In the TCP/IP Settings dialog box, complete the following:

    • Make sure "Server assigned IP address" is selected.

    • Click "Specify name server addresses".

    • Type your ISP's primary address in the Primary DNS field. For example, for DCANet type 204.183.80.2 in the Primary DNS field.

    • Type your ISP's secondary address in the Secondary DNS field. For example, for DCANet type 207.245.82.2 in the Secondary DNS field.

    • Click "Use IP header compression".

    • Click "Use default gateway on remote network".

  12. Click "OK" in each dialog box until the Dial-Up Networking window displays.

  13. If you do not have call waiting, go on to step 14. If you have call waiting, you need to disable it when dialing in to the Internet. To disable call waiting, double-click the Internet connection icon (defined in step 4):

    • In the Connect To dialog box, click "Dial Properties...".

    • Click "To disable call waiting, dial", and select the appropriate disable code from drop-down list, and click "OK".

      If you are using a Select
      Touch-tone phone *70,
      Rotary phone 1170,
      Student Telephone Service (STS) Type 229 in the box

    Call waiting will return automatically when you disconnect from the Internet.

  14. Click "Cancel" to return to the Dial-Up Networking window.

  15. If you want to initiate a modem connection, go to step 3 in "Connecting to the Internet."

Connecting to the Internet

  1. Double-click "My Computer" or equivalent icon.

  2. Double-click "Dial-Up Networking".

  3. Double-click the Internet connection icon, e.g., 267-299-9821 (DCANet).

  4. In the Connect To dialog box, type your ID (in the User name field) and password, and click "Connect". You should hear some negotiation sounds from your modem.

    Note: When connected, the Connection Established dialog box will appear. If you would not like the Connection Established box to appear in future connections, check "Do not show this dialog box in the future" and click "Close".

  5. Once connected, you may use networking software.

    If you installed from the CD-ROM, the network applications are contained on the CD.

    For information on how to get an e-mail account at Penn, see the instructions at www.upenn.edu/computing/email/email.html.

  6. When you are ready to disconnect, quit all open network applications and then disconnect your modem connection by clicking the minimized Internet modem icon on the task bar, and clicking "Disconnect".

Getting help

Faculty and staff: Contact your local support provider. A directory is available (www.upenn.edu/computing/view/support/).

Students in the College Houses and Mayer Hall: Contact the Residential Computing Support program by filling out an online help request form. A list of houses and links to request forms are available.

Students living off-campus, in Sansom East or West, or in a fraternity or sorority house: Contact First Call at 215-573-4778 or send e-mail to help@isc.upenn.edu. Walk-in assistance is also available at the Computing Resource Center (Sansom West, 3650 Chestnut St., Suite 202).

For more information on where to go for computing support services, check the Support Look-up Table (www.upenn.edu/computing/view/support/). You can also contact First Call at 215-573-4778 for a referral.

For information about using Internet applications, see the Computing Publications and Documentation page (www.upenn.edu/computing/help/doc/).

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