Penn Computing
Computing Menu Computing A-Z
Computing Home Information Systems & Computing Penn

PPP for Windows 3.1 or Windows for Workgroups 3.11

Point-to-Point Protocol (PPP) software, together with a modem and telephone line, simulates a direct Ethernet connection to the Internet, though at somewhat slower speeds.

This document describes how to install and configure PPP software on your personal computer. It includes:

With PPP activated and the appropriate application, you can:
  • Browse the World Wide Web
  • Transfer files from remote computers (anonymous FTP)
  • Read or post to newsgroups
  • Connect to remote computers
  • Access electronic mail

Obtaining PPP and network applications

Any student, faculty member, or staff member of the University of Pennsylvania may obtain a copy of PPP under the terms of the University's site license agreement with Novell, Inc. The license agreement states, among other things, that you will not redistribute the product (even to other people within the University).

The Computing Resource Center (CRC) (Graduate Tower B, 3650 Chestnut St., Suite 202) distributes network software on both diskettes and CD-ROM. There is no charge for the software.

The diskettes contain EUSI (End User Support Interface), which includes Novell's PPP, and the supported web browser for accessing the Internet. After installing the web browser, you can use it to download additional networking software via relevant links on ISC's Supported Products page (www.upenn.edu/computing/product/).

The PennConnect CD-ROM contains EUSI, Novell's PPP, the recommended web browser, and other Penn-supported networking applications. You can install these directly from the CD-ROM.

Medical Center students can obtain the PPP software from the Medical School's Office of Computing and Information Technology (12th floor, Blockey Hall). Faculty and staff of the UP Health System can obtain PPP software from the local support providers in their departments.

Requirements for a modem connection

  • EUSI (End User Support Interface) v4.00 diskette or PennConnect CD-ROM, which will install the following files and create icons for them in the program group called Network Applications:

    • Dialer for configuring and connecting your PPP software for dial-in access to PennNet
    • Ping and IP Resolver for network troubleshooting
    • Ws_Ftp for file transfer

  • Web browser. The recommended web browser is contained on the PennConnect CD-ROM and is also available as a diskette package at the CRC.

  • PennNet ID and password. These are different from your e-mail ID and password. Each time you dial in, you must enter your PennNet password to verify that you are a legitimate University of Pennsylvania user. To obtain a PennNet ID, faculty, staff, and students should bring their valid PENNcard to one of the following locations:

    • Biomedical Library, 3610 Hamilton Walk
    • College of General Studies, Suite 100, 3440 Market Street
    • Computing Resource Center, 202 Sansom West, 3650 Chestnut Street
    • DRL Multimedia Services, 33rd and Walnut Streets
    • ID Center, 150 Franklin Building, 3451 Walnut Street
    • McNeil Building, Room 111, 3718 Locust Walk
    • New Bolton Center, Widener Hospital Computer Lab, 382 West Street Rd, Kennett Square
    • SEAS CETS, 169 Moore Building, 200 South 33rd Street

    UPHS affiliates who are not eligible for a PENNcard can obtain a PennNet ID and password by completing the online application at www.uphs.upenn.edu/infotech/pas.shtml, or by contacting their Local Support Provider.

  • Pentium processor (or above) with 16 MB RAM (80386 DX with 8 MB RAM minimum). As always, more memory will enable you to run more applications at one time.

  • MS DOS version 5.0 or higher.
  • MS-Windows version 3.1 or Windows for Workgroups 3.11.

  • 10 MB of free hard disk space.
  • 1.44 MB 3-1/2 inch floppy diskette drive.

  • VGA or compatible display.

  • A 14.4 Kbps or faster modem. The modem recommended for use on PennNet is the 3Com US Robotics Sportster v.90, available at the Computer Connection. Other modems may work but often require different settings from the ones described in this document. Determining proper settings may require considerable effort; therefore, campus support facilities cannot guarantee a solution.
  • If you are using an external modem, you will need a modem cable that supports hardware flow control. The modem cables currently available at the Computer Connection are hardware handshaking cables that support the required flow control signals.

  • Dr. Solomon's Anti-Virus Toolkit (available from the CRC).

  • Familiarity with the DOS/Windows user interfaces.

Installing the modem

Note: You must know which communications port (e.g., COM1, COM2, etc.) your modem is attached to on your computer. Generally, most external modems will be attached to COM1 or COM2 while many internal modems use COM3. Information about determining your COM port is included in "Appendix A" at the end of this document.

  1. Follow the instructions in the manual that came with your modem to install the modem and connect it to your PC and phone line. Connect the modem cable to a serial communications port on your PC, most commonly COM1 or COM2. If you're using a built-in modem in a laptop computer, the modem cable is not necessary and the port assignment is most likely COM3.

  2. Turn on the modem.

  3. Follow the directions in "Installing PPP."

Installing PPP

Note: EUSI can only be installed properly from DOS. This means that you must exit MS-Windows before attempting to install PPP. To exit Windows, select the File menu in Program Manager. Choose "Exit Windows", and click "OK". Do NOT use the MS-DOS Prompt icon.

Tip: You will need to use the arrow keys to move to selections you want to change (a selection that can be changed will be highlighted in red). To toggle checkmarks on or off, use the spacebar. Options that are not appropriate based on previous selections that you've made will be grayed out. (You can usually abort the installation procedure by pressing the ESC key.)

  1. Start your computer.

  2. Exit MS-Windows.

  3. Insert the EUSI diskette or the PennConnect CD-ROM into the appropriate drive.

  4. Do the following:

    If installing from diskette:

    • At the DOS C:\> prompt, type a: (or b:) and press Enter.
    • At the A:\> or B:\> prompt, type setup and press Enter.

    If installing from CD:

    • At the DOS D:\> prompt, type cd win311\eusi_4.0 and press Enter.
    • At the D:\WIN311\EUSI_4.0> prompt, type setup and press Enter.

    The message "Loading EUSI 4.00" appears.

  5. The EUSI opening screen appears; press any key to continue.

  6. The Configuration: Network Type and Platform screen appears. Make sure that network type and platform "PPP - Modem" and "Win 3.1 Install" are selected (both options should have checkmarks next to them). Use the up arrow key to move to "Accept Settings" (it will be colored red when it is selected), and press Enter.

    Note: If you see a different screen -- one offering the options f, r, or c -- see Appendix B: "Reinstalling EUSI or changing EUSI configuration information."

  7. The Disk and Directory screen appears. Press Enter to install the PPP software into the C:\NET directory. (ISC recommends that you change this path only if you do not have room to store the software on your C: drive.)

  8. The Com Port Settings screen appears with 1 as the default in the Com Port field. Type the com port to which your modem is attached. EUSI will automatically complete the COM IRQ and COM IO Port Settings. Use the up arrow key to move to "Accept Settings" and press Enter.

    Note: If you don't know which com port your modem is attached to, see "Installing the modem."

  9. The Configuration Parameters screen appears. Make sure all information listed is correct. (If you need to make changes, use the arrow keys to navigate and the spacebar to toggle the checkmarks on or off.) If all information is correct, make sure "Accept and Continue" is highlighted and then press Enter.

  10. EUSI will copy the necessary files to your system. When prompted, press any key to continue.

  11. The PPP Completion screen will appear. Press any key to continue.

  12. The Windows program will start and the EUSI has Finished window will appear. Click "OK".

  13. Double-click the minimized Program Manager window on your desktop.

Setting up a modem to access PennNet

Penn has two PPP modem pools, each with its own phone number. Refer to the following table:

Penn PPP Modem Pools

Phone # Max. Speed Session Limit
215/573-4777
(PPP)
33.6 Kbps Variable*
215/573-9773
(PPP express)
33.6 Kbps 30 minutes

* The session limit is based on whether you dial in at "peak" or "off-peak" hours. If you dial in during peak hours (6 p.m. to midnight), you'll have a one-hour session limit beginning from the time that you log in. If you dial in during off-peak hours (midnight to 6 p.m.), you'll have a four-hour session limit unless your session extends into peak hours. Sessions that extend beyond 6 p.m. are terminated after one hour.

You can use either of the modem pools in the above table. However, the maximum speed at which you can connect is limited by the speed of your modem. For example, if you have a 28.8 modem, you may use either of the 33.6 pools, but you will be connecting at 28.8 Kbps.

Note that both pools have session limits.

To enable switching, it is recommended that you configure your software for both pools; then you can switch modem pools by selecting the desired connection from the list.

Repeat the steps below for both phone numbers:

  1. Open the Network Applications directory.

  2. Double-click "Dialer".

  3. Single-click to select one of the phone numbers in the Dialer-Phone Book window.

  4. Choose "Port/Modem Setup..." from the Configure menu.

  5. Select the proper COM port by single clicking one of the COM port options in the Current Modem Assignments section (you should already know which port to select at this point).

  6. Click "Change Modem Assignments...".

  7. In the Change Modem Assignments dialog box, find your specific modem model in the scrolling list, single-click to highlight it, and click "OK".

    Note: You can speed your search through the list by typing the first letter of the name of your modem. Once you've found your model, select the item by single-clicking on its name. If you cannot find your modem in the list, use "Hayes compatible".

  8. The Port/Modem Setup dialog box appears with the name of your modem highlighted in the Current Modem Assignments section. Click "Set Current Port" and then click "OK". The Dialer-Phone Book window appears with the number you selected still highlighted.

  9. Consult the following table to see if you need to edit the phone number. If you do not need to edit the phone number, go on to step 10.

    To edit the phone number, click "Edit...". In the Phone Book Entry window, change the phone number as necessary, and click "OK".
    To configure 215-573-4777 (PPP) and 215-573-9773 (PPP express) from Do the following
    Within the 215 area code Insert 1-215 in the Dial Prefix field
    Outside the 215 area code Insert 1-215 in the Dial Prefix field
    Penn's campus (e.g., an office or the Quad with the exception of Ware College House) Delete the first two numbers (i.e., change 573-4777 to 3-4777)
    A phone with call waiting (Call waiting will return automatically when you disconnect from PennNet.) Insert in the Dial Prefix field:
    *70, (touch tone phone)
    1170, (rotary phone)
    229, (Penntrex phone)
    Note: These dialing instructions are "10-digit aware"--they are written so that they work with the changes that Bell Atlantic is making to all telephone dialing in New Jersey and Pennsylvania.

  10. Click "Edit..." to display the Phone Book Entry window. Then click "Security".

  11. In the Security dialog box, type your PennNet ID in the User Name field. Click "OK" in each dialog box until the Dialer-Phone Book window displays.

  12. If you want to configure the other number, return to step 3 above. If you want to initiate a PPP connection using the number you just configured, start at step 3 in "Connecting to PennNet and the Internet."

Connecting to PennNet and the Internet

After Dialer has been properly configured, follow these steps to dial in to PennNet and the Internet.
  1. Open the Network Applications directory.

  2. Double-click "Dialer".

  3. Double-click on the appropriate phone number to start the dialing process.

  4. Type your PennNet password when prompted, then click "OK". Note that it usually takes 10-15 seconds before the Dialer actually begins to dial.

    Note: Be careful to type your password correctly, observing the proper use of upper/lower case. One common problem is typing your password with the caps lock key on by mistake.

    Tip: After a few seconds a connection will be established. You will hear some negotiation sounds from your modem. When you see the Successful Connection box, select "Minimize" and click "OK". Dialer will automatically minimize after each successful PennNet connection. (You can disable this option on the Configure menu by selecting "No Action".)

  5. Once connected, you may use networking software.

    If you installed from the CD-ROM, the network applications are contained on the CD.

    If you installed from diskette, use the web browser (available as a diskette package at the CRC) to download additional networking software via relevant links on ISC's Supported Products page (www.upenn.edu/computing/product/).

    For information on how to get an e-mail account at Penn, see the instructions at www.upenn.edu/computing/email/email.html.

  6. When you are ready to disconnect, quit all open network applications and then disconnect from PPP by double-clicking the minimized Dialer icon on your desktop, and choosing "Hangup" from the Phone menu of the Dialer. To quit Dialer, choose "Exit" from the Directory menu. If you leave a networking program open when you disconnect PPP, the program will not work, because the network connection will have disappeared.

  7. From now on, whenever you boot your computer you will be prompted to choose either "Load PPP Drivers only" or "No Networking". You must choose "Load PPP Drivers only" for PPP to work.

Getting help

Faculty and staff: Contact your local support provider. A directory is available (www.upenn.edu/computing/view/support/).

Students in the College Houses and Mayer Hall: Contact the Residential Computing Support program by filling out an online help request form. A list of houses and links to request forms are available.

Students living off-campus, in Graduate Towers, or in a fraternity or sorority house: Contact First Call at 215-573-4778 or send e-mail to help@isc.upenn.edu. Walk-in assistance is also available at the Computing Resource Center (Graduate Tower B, 3650 Chestnut St., Suite 202).

For more information on where to go for computing support services, check the Support Look-up Table (www.upenn.edu/computing/view/support/). You can also contact First Call at 215-573-4778 for a referral.

For information about using Internet applications, see the Computing Publications and Documentation page (www.upenn.edu/computing/help/doc/).

Appendix A: Determining the COM port

  1. Start Windows.
  2. In the Accessories Group, double-click the Terminal icon.
  3. Select "Communications" from the Settings menu.
  4. Select "Com1" in the Connector section.
  5. Click "OK". The terminal window displays with a blinking cursor.
  6. Type at and press the Enter key even if the characters (at) don't appear on the screen.
  7. If the Com port is correct, the modem will respond with "OK" on the screen.
  8. If the modem does not respond, go back to the Settings menu and repeat the procedure described above for Com2, Com3, Com4 until the modem responds with "OK". Make a note of the Com port setting.
  9. Exit the Terminal program and Windows.

Appendix B: Reinstalling EUSI or changing EUSI configuration information

If you start EUSI and see a screen that offers the selections f, r, and c, it means that EUSI software has previously been run on your machine and you will need to select an option before continuing with the installation.

Do one of the following and then follow the instructions in "Installing PPP" beginning at step 6:

  • Press the F key to fully reinstall (the EUSI package).

  • Press the R key if you only want to reinstall the software using the old settings as default; the software that you select will be reinstalled, but you will not be prompted for configuration information.

  • Press the C key if you do not want to reinstall the software, but need to update your configuration information.

top

Information Systems and Computing
University of Pennsylvania
Comments & Questions


University of Pennsylvania Penn Computing University of Pennsylvania Information Systems & Computing (ISC)
Information Systems and Computing, University of Pennsylvania