How to Configure Mail 1.3.x for IMAP Email and the Penn Online Directory (Mac OS 10.3.x)
Apple's Mail is among several email clients in use on campus, and is not supported by all schools and units. Please refer to the document Email Specifications by School or speak with your Local Support Provider (LSP) to find out which email client is recommended for your use.
Mail is already installed in the Applications folder on your hard drive, and
an alias for the application has been placed in dock.
Note: Most Mac OS users on campus choose either Thunderbird or Mail as an email client. You do not need to configure both for email. The instructions in this section are for configuring Mail as an IMAP email client. Instructions for configuring Thunderbird are in Configuring Thunderbird 2.0.0.x for IMAP Email.
Important:Configuring Apple Mail/Address Book with the below instructions requires you to enter your actual PennKey password. This information is stored on your hard drive with 128-bit encryption. If you are uncomfortable doing this, consider using another email client like Thunderbird.
Configure Mail for IMAP Email
- From the Apple dock, start Mail. The Welcome to Mail window displays; click Continue. The New Account Wizard will now assist you in setting up Mail as your IMAP email client.
- On the Welcome to Mail window, complete the following:
- In the Full Name field, enter your first and last name. For example, type John Smith
- In the Email Address field, type your email address. For example, type smith@youremail
- Using the table below, type your incoming mail server name in the Incoming Mail Server field. If your server isn't listed or you don't know what to enter here, check with your School, department, or LSP.
| If your email address ends with |
The incoming IMAP mail server is |
| @dolphin.upenn.edu |
dolphin.upenn.edu |
| @wharton.upenn.edu |
see Wharton instructions |
| @mail.med.upenn.edu |
mail.med.upenn.edu |
| @pobox.upenn.edu |
pobox.upenn.edu (POBOX Classic)
imap.exchange.upenn.edu (ISC Exchange) |
| @sas.upenn.edu |
see SAS instructions |
| @seas.upenn.edu |
see SEAS instructions |
- Choose IMAP from the Account Type dropdown menu.
- In the User Name field, type your email user name (This is the name that appears to the left of the @ symbol and that you entered in the Email Address field.). For example, smith
- In the Password field, type your email password.
- Using the table below, type the name of the outgoing mail server in the Outgoing Mail Server (SMTP) field. If your server isn't listed or you don't know what to enter, check with your School, department, or LSP.
Note: If you are using an Internet Service Provider (ISP) other than Penn (for example, DCANet or Earthlink) to connect to your mail account, you will have different SMTP servers than those listed for Penn. Follow the instructions in the document Sending Email: Selecting & Configuring Your SMTP Server.
- Click OK.
- Click No at the Import Mailboxes dialog box.
- At the New Account Conclusion window, click Done.
- At the Welcome screen, click No to read about the new features. (You can read about new features later by selecting What's New from the Help menu)
You must complete the following steps to prevent your password from being sent over the Internet in clear text:
- From the Mail menu, select Preferences... . The General window displays.
- At the top of the General window, click the Account icon. Ensure that the Account Information tab is selected.
- Click the Server Settings... button. The SMTP Server Options window displays.
- In the Server SMTP Options window, do the following:
- Leave 25 in the Server Port field.
- Leave the Use Secure Sockets Layer (SSL) checkbox unchecked.
- From the Authentication dropdown menu, select Kerberos Version 5 (GSSAPI).
- In the Username field, type your email user name.
- In the Password field, type your password.
- Click OK.
- Close the Accounts window, then click Save to save your changes.
- Next, configure Mail for the Penn Online Directory.
Configuring Mail for the Penn Online Directory
- Launch Apple's Address Book application.
- From the Address Book menu, choose Preferences... The General window displays.
- Click the LDAP icon. The LDAP window displays.
- Click the plus (+) button in the lower left corner (or highlight the pre-existing Penn Directory entry and click the Edit button). Use the following information to enter for LDAP configuration:
- In the Name: field, type Penn Online Directory
- In the Server: field, type directory.upenn.edu
- In the Search Base: field, type the following, ensuring the "P" in People is capitalized:
ou=People, dc=upenn, dc=edu
- From the Auth Type: dropdown list, select Simple.
- Ensure that the Use SSL checkbox is selected. Observe as the Port: field value changes automatically to 636
- Overtype 389 in the Port: field. Do not use 636 as the Port number.
- From the Scope dropdown list, choose Subtree:.
- In the Username field, where username is your actual PennKey username, type the following ensuring that both "Ps" in "PennPeople" are capitalized:
uid=username, ou=PennPeople, dc=upenn, dc=edu
- In the Password: field, enter your PennKey password.
- Click the Save button. The LDAP configuration options are saved under the Penn Online Directory profile.
- In the LDAP window, ensure the Active checkbox is selected for the Penn Online Directory entry.
- Quit the Address Book application.
- Launch Apple Mail.
- From the Mail menu, select Preferences... .
- Mail may ask if it can use the directory.upenn.edu item in your keychain. If so, click the Always Allow button.
- Click the Composing icon.
- Ensure the Automatically complete addresses checkbox is selected, then click the Configure LDAP... button.
- Ensure the Active checkbox is selected for the Penn Online Directory.
- Click the Done button.
- Quit Mail.
Note: Always check first with your Local Support Provider (LSP) before attempting to configure Mail beyond the basic configuration explained in this document.
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