How to Configure Apple Mail 4.2.x for IMAP Email and Kerberos Authentication (Mac OS 10.6.x)

This document provides instructions for configuring Apple Mail for IMAP email. In IMAP mode, your email remains on the server allowing you to access your mail from any computer.

Apple's Mail is one of several email clients in use on campus and is not supported by all Schools and Centers. For the recommended email client you should use, see Email Specifications by School or ask your Local Support Provider (LSP).

Note: Most Mac OS users on campus choose either Thunderbird or Mail as an email client. You do not need to configure both for email. The instructions in this section are for configuring Mail as an IMAP email client. Instructions for configuring Thunderbird are in Configuring Thunderbird 2.0.0.x for IMAP Email.

Mail is already installed in the Applications folder on your hard drive, and an alias for the application is placed by default in dock.

Important: Configuring Apple Mail and Address Book with the below instructions requires you to enter your actual PennKey password. This information is stored on your hard drive with 128-bit encryption. If you are uncomfortable doing this, consider using another email client such as Thunderbird.

Configure Apple Mail 4.2.x for IMAP Email

1. From the Apple dock, start Mail. The Welcome to Mail window displays.
2. In the Full Name: field, enter your full name.
3. In the Email Address: field, enter your full email address, e.g. username@pobox.upenn.edu
4. In the Password: field, type your email password.
5. Click the Continue button. The Incoming Mail Server window displays.
6. From the Account Type: dropdown listing, select IMAP
7. In the Description: field, type IMAP Email
8. Using the below table, type your incoming mail server name in the Incoming Mail Server: field. If your server name is not listed, contact your School, or Local Support Provider (LSP).



If your email address ends with	The incoming IMAP mail server is
@dolphin.upenn.edu	mailbox.zimbra.upenn.edu
@wharton.upenn.edu	see Wharton instructions
@mail.med.upenn.edu	mailbox.zimbra.upenn.edu
@pobox.upenn.edu	mailbox.zimbra.upenn.edu (Zimbra) mail.exchange.upenn.edu (ISC Exchange)
@sas.upenn.edu	see SAS instructions
@seas.upenn.edu	see SEAS instructions



9. Leave your email user name as displayed in the User Name: field (this is the name that appears to the left of the @ symbol and that you entered in the Email Address: field).
10. Leave your password in the Password: field (this is the password you entered in the previous Password: field).
11. Click the Continue button. The Authenticate to Kerberos window displays.
12. In the Password: field enter your PennKey password.
13. Click the Continue button. The Outgoing Mail Server window displays.
14. In the Description: field, type Penn SMTP
15. Using the below table, type your outgoing mail server name in the Outgoing Mail Server: field. If your server isn't listed or you don't know what to enter, check with your School, department, or LSP.
    Note: If you are using an Internet Service Provider (ISP) other than Penn (for example, DCANet or Earthlink) to connect to your mail account, you may have different SMTP servers than those listed for Penn. Follow the instructions in the document Sending Email: Selecting & Configuring Your SMTP Server.



If your email address ends with	The SMTP server is
@dolphin.upenn.edu	mailbox.zimbra.upenn.edu
@wharton.upenn.edu	see Wharton instructions
@mail.med.upenn.edu	mailbox.zimbra.upenn.edu
@pobox.upenn.edu	mailbox.zimbra.upenn.edu (Zimbra) mail.exchange.upenn.edu (ISC Exchange)
@sas.upenn.edu	see SAS instructions
@seas.upenn.edu	see SEAS instructions

16. Click the Use Authentication checkbox to activate it.
17. In the User Name: field, enter your email user name. For example, type smith
18. In the Password: field, type your email password.
19. Click the Continue button. The Account Summary window displays.
20. Click the Create button. Depending on how much mail is in your IMAP account, this may take a while.

Note: always check first with your Local Support Provider (LSP) before attempting to configure Mail beyond the basic configurations explained in this document.

Enabling LDAP in Mac OS 10.6.x Applications

To use Address Book and/or Apple Mail with the Penn Online Directory, please follow the instructions located here.