How To Configure Outlook 2003 For POP (Windows XP/Vista)
Outlook 2003 is one of several email clients in use on campus and is not supported by all Schools and Centers. For the recommended email client you should use, see Email Specifications by School or ask your Local Support Provider (LSP).
Important note: you must update Office 2003 prior to configuring Outlook. The Outlook version number should be 2003 SP2 or above.
- Launch Outlook 2003.
- If Outlook has not been previously used, you may first see a few preparing to install dialogs and than an Outlook 2003 Startup window will appear. If Outlook has been previously used, go to step 5.
- Click the Next button. The E-mail Accounts screen will appear.
- Ensure that the Yes radio button is selected. Go to step 8.
- Go to Tools > E-mail Accounts... The E-mail Accounts screen will appear.
- Ensure that the Add a new e-mail account radio button is selected.
- Click the Next button.
- The next screen is Server Type. Ensure that the POP3 radio button is selected and click the Next button. The Internet E-mail Settings (POP3) screen will appear.
- In the Your Name: field, enter your name as you wish it appear on outgoing messages.
- In the E-mail Address: field, enter your full email address, e.g. username@pobox.upenn.edu
- In the User Name: field, enter your username
- In the Password: field, enter your email password.
- In the Incoming mail server (POP3): field, type your mail server name using the table below. If your server isn't listed or you don't know what to enter here, check with your School, department, or LSP.
| If your email address ends with |
The incoming POP mail server is |
| @dolphin.upenn.edu |
mailbox.zimbra.upenn.edu |
| @wharton.upenn.edu |
see Wharton instructions |
| @mail.med.upenn.edu |
mailbox.zimbra.upenn.edu |
| @pobox.upenn.edu |
mailbox.zimbra.upenn.edu (Zimbra)
pop.exchange.upenn.edu (ISC Exchange) |
| @sas.upenn.edu |
see SAS instructions |
| @seas.upenn.edu |
see SEAS instructions |
- In the Outgoing mail server (SMTP): field, type your mail server name using the table below. If your server isn't listed or you don't know what to enter here, check with your School, department, or LSP.
Note: If you are using an Internet Service Provider (ISP) other than Penn (for example, DCANet or Earthlink) to connect to your mail account, you will have different SMTP servers than those listed for Penn. Follow the instructions in the document "Sending Email: Selecting & Configuring Your SMTP Server "
| If your email address ends with |
The SMTP server is |
| @dolphin.upenn.edu |
mailbox.zimbra.upenn.edu |
| @wharton.upenn.edu |
see Wharton instructions |
| @mail.med.upenn.edu |
mailbox.zimbra.upenn.edu |
| @pobox.upenn.edu |
mailbox.zimbra.upenn.edu (Zimbra)
smtp.exchange.upenn.edu (ISC Exchange) |
| @sas.upenn.edu |
see SAS instructions |
| @seas.upenn.edu |
see SEAS instructions |
- Click the More Settings ... button. The next screen is Internet E-mail Settings.
- Click the Outgoing Server tab.
- Enable the My outgoing server (SMTP) requires authentication checkbox.
- Click the Advanced tab to display the encryption settings for your incoming and outgoing servers.
- Under both Incoming server (POP3) and Outgoing server (SMTP), enable the This server requires an encrypted connection (SSL) checkboxes.
- Click the OK button. You will be returned to the Internet E-mail Settings (POP3) screen.
- Click the Next button. The next screen is Congratulations!
- Click the Finish button. If this is not the first account you have created in Outlook 2003, you will also have to click the Close button.
- A User Name dialog may display. If it does, type in your name and initials and click the OK button.
- Outlook 2003 will begin to download and refresh your POP email.
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