How To Configure Outlook 2010 For IMAP (Windows 7/Vista/XP)

Outlook 2010 is one of several email clients in use on campus and is not supported by all Schools and Centers. For the recommended email client you should use, see Email Specifications by School or ask your Local Support Provider (LSP).

1. Launch Outlook 2010.
2. If Outlook has not been previously used, a Microsoft Outlook 2010 Startup window will appear. If Outlook has been previously used, go to step 4.
3. Click the Next button. Under E-mail Accounts, choose the Yes radio button. Go to step 8.
4. Go to Tools > Account Settings
5. Click on the E-mail tab.
6. Click the New... button. The next screen is Choose E-mail Service.
7. Choose the Microsoft Exchange, POP3, IMAP, or HTTP radio button.
8. Click the Next button. The next screen is Auto Account Setup.
9. Choose the Manually configure server settings or additional server types radio button.
10. Click the Next button. The next screen is Choose E-mail Service.
11. Choose the Internet E-mail radio button.
12. Click the Next button. The next screen is Internet E-mail Settings.
13. In the Your Name: field, enter your name as you wish it appear on outgoing messages.
14. In the E-mail Address: field, enter your full email address, e.g. username@pobox.upenn.edu
15. Select IMAP from the Account Type: drop-down menu.
16. In the Incoming mail server: field, type your mail server name using the table below. If your server isn't listed or you don't know what to enter here, check with your School, department, or LSP.



If your email address ends with	The incoming IMAP mail server is
@dolphin.upenn.edu	mailbox.zimbra.upenn.edu
@wharton.upenn.edu	see Wharton instructions
@mail.med.upenn.edu	mailbox.zimbra.upenn.edu
@pobox.upenn.edu	mailbox.zimbra.upenn.edu (Zimbra) mail.exchange.upenn.edu (ISC Exchange)
@sas.upenn.edu	see SAS instructions
@seas.upenn.edu	see SEAS instructions



17. In the Outgoing mail server (SMTP): field, type your mail server name using the table below. If your server isn't listed or you don't know what to enter here, check with your School, department, or LSP.

Note: If you are using an Internet Service Provider (for example, Comcast or Earthlink) to connect to your mail account, you will have different SMTP servers than those listed for Penn. Follow the instructions in the document "Sending Email: Selecting & Configuring Your SMTP Server "




If your email address ends with	The SMTP server is
@dolphin.upenn.edu	mailbox.zimbra.upenn.edu
@wharton.upenn.edu	see Wharton instructions
@mail.med.upenn.edu	mailbox.zimbra.upenn.edu
@pobox.upenn.edu	mailbox.zimbra.upenn.edu (Zimbra) mail.exchange.upenn.edu (ISC Exchange)
@sas.upenn.edu	see SAS instructions
@seas.upenn.edu	see SEAS instructions

18. In the User Name: field, enter your username
19. In the Password: field, enter your email password.
20. Click the More Settings ... button. The next screen is Internet E-mail Settings.
21. Click the Outgoing Server tab.
22. Enable the My outgoing server (SMTP) requires authentication checkbox.
23. Click the Advanced tab to display the encryption settings for your incoming and outgoing servers.
24. Select Auto from both the IMAP and the SMTP Use the following type of encrypted connection: drop-down menus.
25. Click the OK button. You will be returned to the Internet E-mail Settings screen.
26. Click the Next button. Outlook 2010 will test the account setting and send a test email.
28. Click the Close button.
29. Click the Finish button. If this is not the first account you have created in Outlook 2010, you will also have to click the Close button. Outlook 2010 will begin to download and refresh your IMAP folders.