Penn Computing
Computing Menu Computing A-Z
Computing Home Information Systems & Computing Penn

Email Specifications by School

There are several email clients in use on campus, and it is important that you choose the one which is supported by your school or unit. The list below indicates what email clients are supported for faculty, staff, and students in each of Penn's schools. If your unit is not listed, or you have additional questions about email support, please speak to your local support provider.

School

Others

  • Contact the ISC Help Desk, First Call, at 215-573-4778 (on campus, dial F-IRST) or help@isc.upenn.edu



Dental School
Faculty and Staff
  Recommended system for office use: Outlook 2003 / 2007; Eudora 6.2
  Recommended system for home use: Webmail on Pobox
  Contact person: Help Desk 215-898-8957
sdmhelp@dental.upenn.edu
  Support person: Help Desk 215-898-8957
sdmhelp@dental.upenn.edu
Students
  Recommended system: Webmail on mail.dental.upenn.edu
  Lab location:

B19 Learning Lab
240 S. 40th Street
Evans Bldg
  Contact person: Help Desk 215-898-8957
sdmhelp@dental.upenn.edu
  Support person: Help Desk 215-898-8957
sdmhelp@dental.upenn.edu

Graduate School of Education
Faculty
  Recommended system for office use: Mozilla Thunderbird 1.5.0.4 or later (IMAP)
  Recommended system for home use: Mozilla Thunderbird 1.5.0.4 or later (IMAP)
  Cost, if any Free
  Contact person: GSE Help Desk 215-898-1847
  Support person: GSE Help Desk 215-898-1847
Staff
  Recommended system for office use: Mozilla Thunderbird 1.5.0.4 or later (IMAP)
  Recommended system for home use: Mozilla Thunderbird 1.5.0.4 or later (IMAP)
  Cost, if any Free
  Contact person: GSE Help Desk 215-898-1847
  Support person: GSE Help Desk 215-898-1847
Students
 

To create a new GSE email account, go to: http://www.gse.upenn.edu/computing/email.html
  Recommended system: Mozilla Thunderbird 1.5.0.4 or later (IMAP)
  Help Desk location: 3700 Walnut Street, Lower Level - Room 009, GSE Bldg
  Contact person: GSE Help Desk 215-898-1847
  Support person: GSE Help Desk 215-898-1847

School of Design
Faculty and Staff
  Recommended system for office use:

Outlook, and Webmail
dataComet-Secure 10.0.2 (OS X) (Mac)
  Cost, if any None
  Contact person: Cathy DiBonaventura 215-898-3160
  Support person: ithelp@design.upenn.edu
Students
  Recommended system: Webmail
  Cost, if any None
  Lab location: 321 Meyerson Hall
  Contact person: Cathy DiBonaventura 215-898-3160
  Support person: ithelp@design.upenn.edu

Law School

Faculty and Staff

Incoming Students: http://www.law.upenn.edu/its/incomingstudents.html

Incoming Faculty: http://www.law.upenn.edu/its/faculty
  Recommended system for office use: Exchange
  Recommended system for home use: Outlook Web Access
  Cost, if any None
  Contact person: Information Technology Services 215-898-9140
itshelp@law.upenn.edu
  Support person: Information Technology Services 215-898-9140
itshelp@law.upenn.edu
Students
  Recommended system: Penn Law Windows Live
  Lab location: Tanenbaum Hall: 2nd and 5th floor labs;
Kiosk Stations throughout the Law School including at The Clock, The Goat,
and Kabacoff Reading Room
  Contact person:

Information Technology Services Student Help Center 215-898-2679
itshelp@law.upenn.edu
https://goat.law.upenn.edu/itshelp
  Support person:

Information Technology Services Help Center 215-898-2679
itshelp@law.upenn.edu
https://goat.law.upenn.edu/itshelp

School of Arts & Sciences (SAS)
SAS email client configuration is available here:
http://www.sas.upenn.edu/computing/help/emailclient.html
Faculty and Staff
General Computing Information:
http://www.sas.upenn.edu/computing/help/facultystaff.html
Email Support: Local Support Provider (LSP) listed here:
http://www.sas.upenn.edu/computing/staff/distributed.html
Students
General Computing Information:

Undergraduates:
http://www.sas.upenn.edu/computing/help/undergrad.html

Graduate Students:
http://www.sas.upenn.edu/computing/help/grad.html

Email Support:

Mail.SAS help desk:

  • Phone: 3-HELP (573-4357)

Penn Live help desk:

School of Engineering & Applied Sciences (SEAS)

SEAS email client configuration is available here:
https://www.seas.upenn.edu/accounts/mailconfig.html
Faculty and Staff
  To create an account:
https://www.seas.upenn.edu/accounts/create-account.html
  Recommended system for office use: Mozilla Thunderbird 1.5.0.4 (or higher)
  Recommended system for home use: Mozilla Thunderbird 1.5.0.4 (or higher), IMP (webmail)
  Cost, if any None
  Contact person: CETS
cets@seas.upenn.edu
215-898-4707
  Support person: CETS
cets@seas.upenn.edu
215-898-4707
Students
  To create an account:
https://www.seas.upenn.edu/accounts/create-account.html
  Recommended system: Mozilla Thunderbird 1.5.0.4 (or higher), IMP (webmail), or Mutt
  Lab locations: Moore 207 (Linux)
Moore 100 (PC & Linux)
More info on lab locations listed at http://www.seas.upenn.edu/cets/labs.html
  Contact person: CETS
cets@seas.upenn.edu
215-898-4707
  Support person: Consultant at 169 Levine Hall

School of Medicine
School of Medicine Email Help
http://www.med.upenn.edu/somis/email.html
Faculty and Staff
  Recommended system for office use: Eudora 6.2.5 (or higher), Mozilla Thunderbird 1.5.0.4 (or higher)
or Apple Mail 1.3 (or higher)
  Recommended system for home use: Webmail
  Cost, if any

Enhanced Security - No charge
Basic Security - $5 to $10
Only faculty and staff in Penn payroll with the School of Medicine as their primary affiliation are eligible for a mail.med account. UPHS employees are not eligible for mail.med accounts.
  Contact person:

Apply online at http://medapps.med.upenn.edu/mailapp/
call (215)573-4636
or Contact your local support provider
  Support person: Contact your local support provider
Students
  Recommended system: Eudora 6.2.5 (or higher), Apple Mail 1.3 (or higher), or Webmail
Use of Kerberos/PennKey authentication is required
  Lab location: Biomedical Library, Student Lounge, Stemmler Hall teaching labs
  Contact person: Benjamin Bressman (215)573-4636
medhelp@mail.med.upenn.edu
  Support person: Mike Morris (215)898-9622
morrismi@mail.med.upenn.edu

School of Nursing
Nursing Email Help
http://www.nursing.upenn.edu/otis/helpdesk/helpform.asp
Faculty and Staff
 

To apply for an email account, complete and return this form:
http://www.nursing.upenn.edu/otis/helpdesk/forms/fac-staff_email_accounts.pdf
  Recommended system for office use: Outlook (Microsoft Exchange Server)
  Recommended system for home use: Web Browser: Outlook (Microsoft Exchange Server)
  Cost, if any None
  Contact person: Help Desk 215-898-5981
helpis@nursing.upenn.edu
  Support person: Help Desk 215-898-5981
helpis@nursing.upenn.edu
Students
 

To apply for a new email account, go to:
http://www.nursing.upenn.edu/otis/helpdesk/newemail/default.asp
  Recommended system for lab use: Web Browser: Outlook (Microsoft Exchange Server)
  Recommended system for home use: Web Browser: Outlook (Microsoft Exchanger Server)
  Lab location: 213 NEB (Nursing Education Bldg.)
  Contact person: Robert Brower 215-898-1616
brower@nursing.upenn.edu
  Support person: Robert Brower 215-898-1616
brower@nursing.upenn.edu

School of Social Policy & Practice

Faculty and Staff
  Recommended system: Eudora 6.2.5 and Webmail
  Cost, if any None
  Contact person: Albert Louie 215-898-7405
louie@sp2.upenn.edu
  Support person: Albert Louie 215-898-7405
louie@sp2.upenn.edu
Students
  Recommended system: Eudora 6.2.5 and Webmail
  Lab location: None
  Contact person: Albert Louie 215-898-7405
louie@sp2.upenn.edu
  Support person: Albert Louie 215-898-7405
louie@sp2.upenn.edu

Veterinary Medicine School
Faculty and Staff
  Recommended system for office use: Mozilla Thunderbird 2.0 (or higher), Mac Mail 1.3 (or higher), Microsoft Outlook 2003, or Webmail
  Recommended system for home use: Webmail
  Cost, if any None
  Contact person: Philadelphia -

Contact: phl-help@vet.upenn.edu or
http://inside.vet.upenn.edu/help/phlhelp.cfm
215-573-4236
New Bolton Center- Contact:nbc-help@vet.upenn.edu or
http://inside.vet.upenn.edu/help/nbchelp.cfm
610-444-5800 ext 4357
  Support person: Philadelphia - Contact: phl-help@vet.upenn.edu or
http://inside.vet.upenn.edu/help/phlhelp.cfm
215-573-4236
New Bolton Center - Contact:nbc-help@vet.upenn.edu or
http://inside.vet.upenn.edu/help/nbchelp.cfm
610-444-5800 ext 4357
Students
  Recommended system: Webmail
  Contact person: student-help@vet.upenn.edu or
215-573-4236
  Support person: student-help@vet.upenn.edu or
215-573-4236

Wharton
Faculty and Staff
  Recommended system for office use: Varies by office
  Recommended system for home use: Varies by office
  Cost, if any None
 
  Contact person:
Faculty - department distributed staff http://inside.wharton.upenn.edu/faculty/distributedreps.html
Don Huesman 215-898-0320 or
Roz Robinson 215-898-0750
Staff - department distributed staff
http://inside.wharton.upenn.edu/faculty/distributedreps.html Beverley Coulson 215-573-3187 or
Roz Robinson 215-898-0750
  Support person:
Faculty - department distributed staff http://inside.wharton.upenn.edu/faculty/distributedreps.html or
Don Huesman
Staff - department distributed staff
http://inside.wharton.upenn.edu/faculty/distributedreps.html or
Beverley Coulson
Students
Wharton email client configuration is available here:
http://spike.wharton.upenn.edu/consult/email/outlook.cfm
  Recommended system: Outlook 2003 or 2007
  Lab location: F75, F80, 375 and 380 JMHH
  Contact person: Wharton Consultants 215-898-8600
http://spike.wharton.upenn.edu/consult
  Support person: Wharton Consultants 215-898-8600
http://spike.wharton.upenn.edu/consult
  Office location: F35 JMHH
top

Information Systems and Computing
University of Pennsylvania
Comments & Questions
University of Pennsylvania Penn Computing University of Pennsylvania Information Systems & Computing (ISC)
Information Systems and Computing, University of Pennsylvania
ody>