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How to Configure Thunderbird 6 for POP Email and Penn Online Directory (Mac OS)

This document provides instructions for configuring Thunderbird for POP email and the Penn Online Directory. In POP mode, your email is downloaded to your computer.

Thunderbird 6 is one of several email clients in use on campus and is not supported by all Schools and Centers. For the recommended email client you should use, see Email Specifications by School or ask your Local Support Provider (LSP).

Important: Most Mac OS users on campus choose either Thunderbird or Mail as an POP email client. You do not need to configure both for email.

If you've run the Thunderbird installer from the PennConnect DVD or the Supported Products web site, Thunderbird is already installed in the Applications folder on your hard drive.

Configuring Thunderbird 6 for POP Email

  1. Launch Thunderbird. A window for entering information displays.
  2. In the Your Name: field, enter your name as you wish it appear on outgoing messages.
  3. In the Email address: field, enter your full email address, e.g. username@pobox.upenn.edu
  4. Click the Continue button.
  5. Click the POP radio button.
  6. Click the Manual config button.
  7. Using the table below, enter your incoming server name in the Incoming Server: field. If your server name is not listed, contact your School, or Local Support Provider (LSP).

  8. If your email address ends with The incoming POP mail server is
    @dolphin.upenn.edu mailbox.zimbra.upenn.edu
    @wharton.upenn.edu see Wharton instructions
    @mail.med.upenn.edu mailbox.zimbra.upenn.edu
    @pobox.upenn.edu mailbox.zimbra.upenn.edu (Zimbra)
    pop.exchange.upenn.edu (ISC Exchange)
    @sas.upenn.edu see SAS instructions
    @seas.upenn.edu see SEAS instructions

    Using the table below, enter your outgoing SMTP server name in the Outgoing Server: field. If your server name is not listed, contact your School, department, or Local Support Provider (LSP).

    Note: If you are using an Internet Service Provider (ISP) other than Penn (for example, Comcast or Verizon) to connect to your mail account, you will use different SMTP servers than those listed for Penn. Please follow the instructions in the document Sending Email: Selecting and Configuring Your SMTP Server.


    If your email address ends with The SMTP server is
    @dolphin.upenn.edu mailbox.zimbra.upenn.edu
    @wharton.upenn.edu see Wharton instructions
    @mail.med.upenn.edu mailbox.zimbra.upenn.edu
    @pobox.upenn.edu mailbox.zimbra.upenn.edu (Zimbra)
    mail.exchange.upenn.edu (ISC Exchange)
    @sas.upenn.edu see SAS instructions
    @seas.upenn.edu see SEAS instructions

  9. Click the Create Account button. Thunderbird may ask if you would like to make it your default email program.
  10. Click the Cancel or OK buttons as appropriate. The email environment will begin to load. Depending on how much mail is in your email account, this may take a while.

Next, configure Thunderbird for the Penn Online Directory.

Configuring Thunderbird for the Penn Online Directory

Configuring Thunderbird for the Penn Online Directory will allow you to automatically look up a person in the Penn Online Directory and transfer their contact information into your Address Book. Each time you search the Penn Online Directory you will need to authenticate with your PennKey.

  1. Click the Address Book icon located on the menu bar. The Address Book window displays.
  2. From the File menu, select New, then select LDAP Directory... from the dropdown menu. The Directory Server Properties window displays.
  3. In the Directory Server Properties window, make sure the General tab is selected.
  4. In the General window, do the following:
    1. Click the Use secure connection (SSL) checkbox to activate it.
    2. In the Name: field, type Penn Online Directory
    3. In the Hostname: field, type directory.upenn.edu
    4. In the Base DN: field, type the following, making sure that the "P" in People is capitalized:
      ou=People,dc=upenn,dc=edu
    5. In the Port Number: field, type 636
    6. In the Bind DN: field, type the following, where username is your actual PennKey name:
      uid=username,ou=PennPeople,dc=upenn,dc=edu
  5. Quit Address Book.
  6. From the Tools menu, select Account Settings.
  7. In the left panel under the server name (e.g. pobox.upenn.edu, dolphin.upenn.edu, mail.med.upenn.edu), click Composition & Addressing.
  8. Select the Use a different LDAP server: radio button, choose Penn Online Directory from the dropdown list, click the OK button to close the window and save your settings.

You can now explore Thunderbird or quit the application. You have successfully configured Thunderbird 6 for email.

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