How to Configure Thunderbird 2.0.0.x for POP Email and Penn Online Directory (Mac OS)

This document provides instructions for configuring Thunderbird for POP email. In POP mode, your email is downloaded to your computer.

Configuring Thunderbird 2.0.0.x for POP Email

Thunderbird 2.0.0.x is one of several email clients in use on campus and is not supported by all Schools and Centers. For the recommended email client you should use, see Email Specifications by School or ask your Local Support Provider (LSP).

Important: Most Mac OS users on campus choose either Thunderbird or Mail as a POP email client. You do not need to configure both for email.

If you've run the Thunderbird installer from the PennConnect DVD or the Supported Products web site, Thunderbird is already installed in the Applications folder on your hard drive.

To configure Thunderbird for POP email:

1. Launch Thunderbird from your Applications folder. The New Account Setup window for Mail and Newsgroups displays. The Account Wizard will now assist you in setting up Thunderbird as your POP email client.

Note: If the Import Settings and Mail Folders From dialog box displays, click the Cancel button.

2. On the New Account Setup window, ensure the Email account radio button is selected; then click the Continue button.
3. On the Identity window, enter your full name and email address, then click Continue.
4. On the Server Information window, select the POP radio button, and then use the table below to enter your Incoming Server name. If your server name is not listed, contact your School, or Local Support Provider (LSP).

Note: If you are using an Internet Service Provider (ISP) other than Penn (for example, DCANet or Earthlink) to connect to your mail account, you will use different SMTP servers than those listed for Penn. Please follow the instructions in the document Sending Email: Selecting and Configuring Your SMTP Server.




If your email address ends with	The incoming POP mail server is
@dolphin.upenn.edu	dolphin.upenn.edu
@wharton.upenn.edu	see Wharton instructions
@mail.med.upenn.edu	mail.med.upenn.edu
@pobox.upenn.edu	pobox.upenn.edu
@sas.upenn.edu	see SAS instructions
@seas.upenn.edu	see SEAS instructions



5. For the Outgoing Server, use the table below to complete the Outgoing Server Name: field, then click Continue. If your server isn't listed or you don't know what to enter here, check with your School or department:



If your email address ends with	The SMTP server is
@dolphin.upenn.edu	smtp.dolphin.upenn.edu
@wharton.upenn.edu	see Wharton instructions
@mail.med.upenn.edu	smtp.mail.med.upenn.edu
@pobox.upenn.edu	smtp.pobox.upenn.edu (POBOX Classic) smtp.exchange.upenn.edu (ISC Exchange)
@sas.upenn.edu	see SAS instructions
@seas.upenn.edu	see SEAS instructions

6. At the User Names window, confirm your Incoming User Name, then click Continue.
7. On the Account Name window, either leave the email address in the Account Name field or enter a name if you are setting up more than one account.
8. At the Congratulations window, verify your information and then click Done to save your settings.
9. Click Yes to use Thunderbird as your default email application.
10. You must complete the following steps to prevent clear text passwords from being sent over the Internet:
    1. From the Tools menu, select Account Settings... .
    2. In the left panel, select Server Settings.
    3. In the right panel on the Server Settings window:
       • Use Secure Connection: Select SSL.
       • Use Secure Authentication: Ensure this checkbox is checked.
    4. In the left panel, select Outgoing Server.
    5. In the right panel on the Outgoing Server (SMTP) Settings window, highlight the server name then click Edit... .
    6. On the SMTP Server window, do the following:
       • Description: Enter a description for your server name or leave blank.
       • Server Name: Ensure that your outgoing SMTP server name is listed.
       • Use Name and Password: Check this checkbox.
       • User Name: Enter your user name. For example, type smithj
       • Use Secure Connection: TLS and port 587 is required for dolphin, mail.med, and pobox; other mailboxes at Penn typically check the SSL option. If you are unsure of the correct setting, check with your LSP.
       • Click OK to close the SMTP Server window.
11. Click OK to close the Outgoing Server (SMTP) Settings window.
12. To quit Thunderbird, press the Command-Q keys or select Quit from the Thunderbird menu.

Configuring Thunderbird for the Penn Online Directory

Configuring Thunderbird for the Penn Online Directory will allow you to automatically look up a person in the Penn Online Directory and transfer their contact information into your Address Book. Each time you search the Penn Online Directory you will need to authenticate with your Pennkey.

1. Click the Address Book icon located on the menu bar. The Address Book window displays.
2. From the File menu, select New, then select LDAP Directory... from the dropdown menu. The Directory Server Properties window displays.
3. In the Directory Server Properties window, make sure the General tab is selected.
4. In the General window, do the following:
1. In the Name field, type Penn Online Directory
2. In the Hostname field, type directory.upenn.edu
3. In the Base DN field, type the following, making sure that the "P" in People is capitalized:
   ou=People,dc=upenn,dc=edu
4. In the Port Number field, type 636
5. In the Bind DN field, type the following, where username is your actual PennKey name:
   uid=username,ou=PennPeople,dc=upenn,dc=edu
6. Click the Use secure connection (SSL) checkbox to activate it.
5. Click the Advanced tab.
1. In the Don't return more than results field, enter 100
2. Ensure the Subtree radio button is selected.
3. Click the OK button to close the Directory Server Properties window and save your settings.
6. Quit Address Book.
7. From the Tools menu, select Account Settings.
8. In the left panel under the server name (e.g. pobox.upenn.edu, dolphin.upenn.edu, mail.med.upenn.edu), click Composition & Addressing.
9. Select the Use a different LDAP server: radio button, choose Penn Online Directory from the dropdown list, click the OK button to close the window and save your settings.
10. From the Thunderbird menu, select Preferences....
11. Click the Composition icon.
12. Click the Addressing tab.
13. In the Address Autocompletion section, click the Directory Server: checkbox, choose Penn Online Directory from the dropdown menu, then click the OK button to close the window and save your settings.

You can now explore Thunderbird or quit the application. You have successfully configured Thunderbird 2.0.0.x for email.