How To Configure Outlook 2003 For Exchange (Windows XP/Vista)
This document provides instructions for configuring Microsoft Outlook 2003 for use with Microsoft Exchange-based email and calendaring.
Outlook 2003 is one of several email clients in use on campus and is not supported by all Schools and Centers. For the recommended email client you should use, see Email Specifications by School or ask your Local Support Provider (LSP).
Important note: you must update Office 2003 prior to configuring Outlook. The Outlook version number should be 2003 SP2 or above.
If you need to configure Outlook 2003 for ISC Exchange, but have already been using Outlook 2003 with POBOX Classic, please see the instructions on the Provider Notes Wiki article called Outlook 2003 to Exchange.
Setting Up Outlook 2003
- Launch Outlook 2003.
- If Outlook has not been previously used, the Windows installer for Office 2003 may run for a short period of time and an Outlook 2003 Startup window will appear.
- Click the Next button. The next screen is E-mail Accounts.
Choose the Yes radio button and click the Next button. The next screen is Server Type.
- Select the Microsoft Exchange Server radio button.
- Click the Next button. The next screen is Exchange Server Settings.
- In the Microsoft Exchange Server: field, enter mailbox.exchange.upenn.edu
- Enable the Use Cached Exchange Mode checkbox.
- In the User Name: field, enter your user name.
- Click the More Settings... button, and then click the Connection tab.
- Under Exchange over the Internet, ensure the Connect to my Exchange mailbox using HTTP checkbox is enabled.
- Click on the Exchange Proxy Settings... button. The next screen is Exchange Proxy Settings.
- In the Use this URL to connect to my proxy server for Exchange: field, enter mail.exchange.upenn.edu
- Enable the Connect using SSL only checkbox.
- Enable the On fast networks, connect using HTTP first, then connect using TCP/IP and the On slow networks, connect using HTTP first, then connect using TCP/IP checkboxes.
- Click the OK button.
- Click the Apply button. A dialog box will inform you that you must restart Outlook for these changes to take effect.
- Click the OK button.
- Click the Next button. The Congratulations screen will appear.
- Click the Finish button.
When Outlook connects to the server for the first time it will prompt you for your username and password at the mail.exchange.upenn.edu dialog box.
- In the User name: field, enter kite\username, making sure to include kite\ prior to your username
- In the Password: field, enter your email password.
- At the User Name dialog box, enter your preferred full name in the Name: field and your preferred intials in the Initials: field.
- Click the OK button. The Outlook Inbox will begin to load.
Support
Primary computing support is usually located in the schools, units, and residences, close to the faculty, staff, and students being served. Contact lists are available for:
To look up your local support provider, select your University affiliation above. You may also call First Call at 215-573-4778 to request a referral if you are not sure who to contact.
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