AirPennNet for Mac OS 10.6.x

Apple's newest version of Mac OS, Mac OS 10.6.x Snow Leopard, has implemented a slightly modified interface for connecting to wireless networks. Follow the instructions below to manually configure your Mac OS 10.6.x system to connect to AirPennNet.

Important notes: Penn's supported 802.1X supplicant for Mac OS 10.4.11, Internet Connect, does not function with Mac OS 10.6.x. Do not install the Internet Connect supplicant preferences from the Fall 2009 PennConnect DVD (or earlier editions), or from the Supported Products web page.

If you have a pre-existing AirPennNet configuration from a previous installation of the Internet Connect component from PennConnect, you must remove it first by following these instructions. This also important if you have an obsolete AirSAS connection or an 802.1X connection from another university or a corporation.

Basic troubleshooting information is located below.

Setting Up A Connection To AirPennNet In Mac OS 10.6.x

1. From the Apple menu, choose System Preferences... The System Preferences window appears.
2. Click on the Network icon in the Internet & Wireless section. The window changes to show Network settings.
3. From the Location: drop-down menu, choose Edit Locations..., then click the plus (+) button.
4. Enter AirPennNet for the name of your location, then click the Done button.
5. From the Location: dropdown menu, choose AirPennNet.
6. Click the Apply button.
7. In the left pane, highlight each device except AirPort and click the minus (-) button to remove it, leaving AirPort as the sole device.
8. Click on AirPort in the left pane and click the Advanced... button.
9. Click the 802.1X button along the top of the window.
10. Click the + button at the bottom of the left pane and select Add User Profile.
11. Enter AirPennNet in the field that appears.
12. Enter AirPennNet in the Wireless Network: field.
13. Ensure that only the TTLS checkbox is selected for the Authentication: field.
14. Select the TTLS checkbox and click the Configure... button.
15. Select PAP from the TTLS Inner Authentication: drop-down menu while leaving the Outer Identity: field blank.
16. Click the OK button.
17. Click the OK button to dismiss the 802.1X settings window.
18. Click the Apply button to activate your 802.1X settings and close the System Preferences window.

You are now configured to use AirPennNet. If you are having problems connecting after completing these steps, we recommend that you restart your computer.

Connecting to AirPennNet for the First Time in Mac OS 10.6.x

1. Select AirPennNet from the AirPort dropdown menu. A dialog box appears.
2. In the 802.1X: dropdown menu, select AirPennNet.
3. In the User Name: field, enter your actual PennKey username.
4. In the Password: field, enter your actual PennKey password.
5. Click the OK button.
6. When you successfully connect to AirPennNet, a certificate verification dialog box appears. Click the Show Certificate button.
7. Select the Always trust "noc.dccs.upenn.edu" checkbox and click the Continue button. You may have to enter your Mac OS password (the one you use to log onto your computer).

Basic Troubleshooting

If you are not successfully connecting, turn the AirPort off, wait about 10 seconds and turn it back on. It should instantly connect to AirPennNet. This step is especially useful if you are getting an "error connecting to the network AirPennNet" message.

If you have a pre-existing AirPennNet configuration from a previous installation of the Internet Connect component from PennConnect, you must remove it first by following these instructions. This also important if you have an obsolete AirSAS connection or an 802.1X connection from another university or a corporation.

Support

Primary computing support is usually located in the schools, units, and residences, close to the faculty, staff, and students being served. Contact lists are available for:

• Faculty Support
• Staff Support
• Student Support

To look up your local support provider, select your University affiliation above. You may also call First Call at 215-573-4778 to request a referral if you are not sure who to contact.