Virus Alerts

Introduction:
The table below lists the viruses that have had the largest impact on campus the past couple of years. The older and less common viruses are listed on the Past Alerts page. If you would like to report an occurrence of a new virus or suspicion of a virus, please send email to virus@isc.

Upgrading SAV software:
Due to a few vulnerabilities in older versions of the software and the added benefit of many new features, we strongly recommend upgrading your Symantec anti-virus software to the latest version. Currently, for clients, our latest standalone is 11.0.2 for Windows and 11.0.1 for MacOS 10.4.x and higher (download 11.0.0 and run LiveUpdate until no more updates are available). See the Anti-Virus Upgrade Chart for instructions and more information.

Updating Virus Definitions:
Updated Symantec virus definition files for Windows products are now often available daily via LiveUpdate (used to be released on a weekly basis). Symantec's Macintosh virus definition files are typically released weekly although sometimes more frequently.

Currently, there are no major virus outbreaks on campus. If any occur, we will work to update this page with the most relevant information.

Getting help

Students in the College Houses and Mayer Hall: Contact the College House Computing program by filling out an online help request form. A list of houses and links to request forms are available.

Students living off-campus, in Sansom East and West, or in a fraternity or sorority house: Contact First Call at 215-573-4778 or send e-mail to help@isc. Walk-in assistance is also available at the Computing Resource Center (Sansom Place West, 3650 Chestnut St., Suite 202).

For more information on where to go for computing support services, check the Support Look-up Table. You can also contact First Call at 215-573-4778 for a referral.

For information about using Internet applications, see the Computing Publications and Documentation page.