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How to Delete Viruses from Symantec AntiVirus Quarantine (Windows 2000/XP)

Symantec AntiVirus provides a Quarantine section to hold and segregate virus-infected files until further action is taken on the files. Follow these instructions to permanently delete files from Quarantine:

  1. Open Symantec AntiVirus by right-clicking the yellow Shield icon that's located in the Windows' system tray which is on the far right end of your task bar. Then, click Open Symantec AntiVirus... . .. The Symantec AntiVirus main window displays.
  2. From the View menu, select Quarantine.
  3. To delete quarantine files within a specific date range, from the dropdown menu at the top of the window, select the date range for the quarantined items you want to remove, or select All Items.
  4. Click the Delete button, and then click Start Delete.
  5. If you simply want to delete files displayed on the screen when you open Quarantine:
    • Select the file or group of files to be removed from Quarantine.
    • With the selected file(s) highlighted, right-click your mouse and choose Delete Permanently or click the Delete button at the top of the screen.
    • When the Symantec AntiVirus Corporate Edition screen redisplays, click Exit to close Symantec AntiVirus.
  6. You can configure Symantec AntiVirus to automatically purge quarantined files from your computer:
    1. At the Quarantine window, click the last icon on the right (Purge Options). If you don't have the Quarantine window visible, select Quarantine from the View menu.
    2. In the Purge Options dialog box, select Enable automatic files purging. The Purge after: field displays with a 30 day range.
    3. Keep the 30 day range, click OK, and then close all dialog boxes and windows.
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