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Penn's highly successful admissions process is being updated with new procedures and powerful technologies which will help raise Penn's renowned responsiveness to the next level. The planned changes will help Admissions staff manage an increasing volume of applications while facilitating what they do best: identifying and connecting with prospective students, and bringing together the best entering class each year for Penn.

Personalized Outreach

A new, personalized, self-service gateway will help Admissions staff build relationships and cultivate student interest in Penn. It will aid in identifying the specific academic and extracurricular pursuits that engage and inspire each individual student, connecting prospective applicants to resources at Penn based upon their particular interests.

Superior Customer Service

For prospective students, the gateway will provide timely, targeted information about Penn programs and the admissions process. Prospective students will be able to receive calendar reminders and informative guidance, as well as status updates on receipt of application components, from essays to recommendations to test scores.

Streamlined Processes

To meet the heightened demands placed upon the Admissions Office by an ever-increasing applicant pool, the technical enhancements will foster gains in productivity by enabling faster gathering and processing of student information. Automated tools will be provided for managing communications with targeted groups, and the Admissions Office will be able to manage contacts and scheduling for recruitment travel and live events with greater flexibility and ease.

Real-time Information

The Undergraduate Admissions Office will have access to the critical, up-to-the-minute workflow and statistical information needed during periods of peak activity in the admissions cycle, and admissions officers will have easy access to information related to demographics of prospective students. Undergraduate Admissions will also have the ability to provide timely communications to Schools and Centers.


Information Systems and Computing
University of Pennsylvania
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