Below are email addresses, phone numbers,
and web links for frequently requested ISC
- Administrative Data Reporting/Data Warehousing
faculty and staff can access and use University data for a variety of reporting
needs. For technical support,
Warehouse Support Services page. To suggest additional data collections
or to find out how the Warehouse can help you with your data reporting needs,
send email to email@example.com.
- Administrative Systems
Schools, departments, and offices at Penn seeking solutions for
administrative and student systems by using information technology,
should contact Jacqueline Raynor at 215.573.8242 or send email to firstname.lastname@example.org.
- Billing Information
For billing questions about ISC service, call 215.898.3377, fax
573-8412, or send email to email@example.com.
- Cloud Computing
For assistance in exploring and obtaining cloud-based services, refer to the Cloud Computing page.
- Facilities Management
the housing and management of client-owned servers within a secured
and climate controlled facility. Optional services include database
administration and disaster recovery planning and implementation. For more
information, call 215.573.4178 or refer to the Computer
Center Data Operations page.
- PennNet Connections in Offices, Activations, & Disconnects
Ordering information and connection rates are posted on the PennNet
Connections page, or call 215.898.1000.
- Technology Training Classes - For course offerings,
certifications, and rates call 215.573.3102, send email to firstname.lastname@example.org, or
visit the ISC Technology
Training Services web site.
- Video Production, Videoconferencing, Cable Television
Production and video-related services and rates are posted on the ISC
Video Productions web site or call 215.898.4336.
- Voice and Cellular Services
For a complete listing
of telephone, voicemail, and cellular products, services, and rates, see
the ISC Telecommunications web
- Web Hosting
Schools, departments, centers, and other
units that do not have access to a web server within their school or center
can obtain a directory on Penn's central server, www.upenn.edu. For eligibility,
service offerings, and
rates see the Web
Hosting Service page.
ISC by Unit:
Phone numbers, email addresses, physical
addresses, & web sites for ISC units.
||Contact the Vice
President: Send your comments to VP CIO Tom Murphy. You may remain anonymous
if you prefer.
Online Directory to find an ISC staff member.
||Give recognition to an ISC staff member or team for exemplary performance.
||Desktop Support for Students, Faculty & Staff: Refer
to the Primary
Support Services page to get help with hardware/software
purchases; installation; and
and network connectivity problems.
||Contact ISC Client Care to order and request ISC services and support.
||Information for Users
of Administrative Systems:
For persons needing help with accessing, learning about,
or using administrative systems at Penn such as Payroll
or Data Warehouse.
||Can't Find What You're Looking For? Try
Web A-Z for
an alphabetical listing of the major services
and web sites on the Computing Web.