ISC delivers key systems, services, and products to support and enhance research,
instruction, and administration at the University of Pennsylvania. We bring
our clients secure and ready access to vital information, everywhere from
labs and offices to classrooms and student residences. We provide hiqh-quality
support services that enable students, faculty, and staff to take maximum
advantage of a technology-rich environment. We develop standards, policies,
and systems that safeguard Penn's information assets, and we track and harness
emerging technologies to benefit the University. ISC is responding aggressively
to the University's ever-growing demand for cost-effective delivery of information
technology services, and to heightened expectations of "anywhere/anytime" access
to new and expanded services.
Spotlight On: Client Care Pilot Begins October 6, 2014
As part of its Redefinition program, Information Systems & Computing (ISC) will launch Client Care, a new service that will provide the University community a consistent and efficient way to order and request ISC services and support. Client Care will serve as a single point of contact for ISC's services, and will eventually consolidate over 19 stand-alone service entry points to provide a "best-in-class" experience for faculty, staff, students, and alumni.
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