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Domain Controllers and File Server Maintenance Agreements

Domain Controller and File Server Maintenance Agreements

For University units that do not have server administrators we also offer domain controllers and file server maintenance agreements. The agreements cover:

  • Initial review of domain design and security
  • Install and maintain operating system updates and patches.
  • Administer anti-virus managed server
  • Monitor security policies, event logs, and services
  • Provide and maintain back-up solution
  • Provide hardware technical support
  • Monitor software firewall
  • Monitor hardware firewall appliance is available for an additional fee

File server maintenance agreement are charged at a monthly rate which ranges from $440 to $770 a month depending on the option selected.

Option A Regular file server maintenance with a Local Support Provider (LSP) $ 440 per month
Option B Regular file server maintenance with MS application (IIS or SQL Server) installed with a Local Support Provider
$ 550 per month
Option C Regular file server maintenance where there is no Local Support Provider providing basic, day-to-day account administration $ 660 per month
Option D
Regular file server maintenance with IIS installed where there is no Local Support Provider providing basic, day-to-day account administration
$ 770 per month
  • OPTION A & B: A Local Support Provider is responsible for basic, day-to-day account administration
  • OPTION C & D: ISC handles day-to-day account administration

For more information send email to magida@isc.

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Information Systems and Computing
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