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ISC Networking and Telecommunications

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ISC Networking & Telecommunication Services

ISC Networking and Telecommunications (N&T) provides unified data, voice, and video communications services for the Penn community.

Ordering N&T Services

Access the N&T Order Forms Index page with links to the most requested services. 

Featured Services

Below are highlights of our most requested services. For information on other services, please use the links in the menu bar to the left.

PennNet Phone Service
More power at your fingertips: Listen to voice mail messages via email, manage telephone and voice mail features anywhere you have access to a web browser. Learn more.

Lunchtime Learning: Are you a BA or LSP who is currently supporting or who will soon support PennNet Phone Service? Come to a lunchtime learning session! Topics will include how to order, transistion to, and support PennNet Phone. Register online Leaving Voice website, and feel free to bring your lunch. Sessions start at noon.

AirPennNet
Connect to the University's campus-wide wireless network.

Cellular Phone Discounts
Discounted service plans for the Penn community! Learn more.

Technology Pilot & Beta Programs

Learn how ISC Networking & Telecommunications is bringing new communication tools to campus enabling Penn students, faculty and staff to take advantage of a myriad of communication methods and move towards a more unified communications environment.

Help & Support

Find answers to commonly asked questions about N&T services, get support for the most requested services, including technical assistance and information for LSPs and IT staff.

Frequently Asked Questions

ACD Contact Center   PennNet Phone Service
AirPennNet   Penn Video Network
Email   Voice Service
Class Mailing Lists   Web Hosting
PennNet Mailing Lists  

Repair & Support Requests for Students, Faculty, and Staff

  • AirPennNet - Lists support information for students, faculty, and staff.
  • Email - Lists the email client used at each school or unit and contact information for support.
  • Voice - How to request repairs for PennNet Phone Service, traditional phone service, and voice mail service.

Technical Assistance for Local Support Providers (LSPs) & IT Staff

 

 

Page updated on July 27, 2009
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