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Order Forms Index

Getting Started: Click a link below to order the most requested data, voice and video services or to request a consultation. For assistance in determining the most appropriate form for your needs, please contact our Service Desk. For information about a service, such as a description or eligibility requirements or if a service is not listed here, use the menu bar to the left.

Requesting a Consultation: Some services, such as establishing new email accounts, switching to PennNet Phone Service, or installing video ports, require that you consult with N&T first. Once you have submitted a request for consultation form, a consultant will contact you by telephone or email to schedule an appointment or obtain additional information before setting up an appointment.

Web-based Ordering Application: For some services, ISC now offers a new web-based application called the Order Management System (OMS).  OMS should be used in place of emailing DATA orders directly to service-requests@isc.upenn.edu or submitting them using the PennNet web form located at https://secure.www.upenn.edu/computing/pennnet/forms/dataport.html. OMS allows you to create and submit DATA orders, manage multiple draft orders from a convenient portal, and view the status and history of all orders as they proceed through the ISC installation and activation process.  In using OMS, you will be able to track the status of your order in a “Amazon-like” manner, in place of calling ISC to request the status of an order. Moving forward, we request that you use OMS for all of your DATA and PennNet Phone requests. To request access to OMS, contact the Service Desk.

Login to OMS
View DATA ordering instructions

Questions?: Contact the Service Desk if you have questions regarding how to complete any of these forms.

You may sort the listing by clicking on any column heading.

Service Form Completed by
Email Email Consultation Request (New Accounts Only) LSP - Learn more
ClasslistsClass Mailing List Service ActivationClasslist Admin - Learn more
Mailing ListsCreate a New Mailing List Faculty/Staff - Learn more
Mailing Lists Deactivate a Mailing List Faculty/Staff - Learn more
PennNet Activate, Deactivate or Change PennNet Port Service (OMS) LSP
Projects (Data, Voice, or Video)Consultation RequestBA/Authorized Staff
TeleconferenceVerizon Business Teleconference ServiceBA/Authorized Staff - Learn more
Voice Request Telephone Audit BA/Authorized Staff
Voice - PennNet Phone Add/Remove an Existing Number on an Existing Phone Set (OMS) Telephone Support Provider
Voice - PennNet Phone Install New Phone Service (OMS)Telephone Support Provider
Voice - PennNet Phone Change PennNet Phone OwnerBA/Authorized Staff
Voice - PennNet PhonePennNet Phone Excel Template Telephone Support Provider
Voice - PennNet PhoneReport a PennNet Phone Service Problem Telephone Support Provider
Voice - PennNet Phone and Trad.Change Dialing PermissionsBA/Authorized Staff
Voice - Trad. PhoneDisconnect ServiceBA/Authorized Staff
Voice - Trad. Phone Add an Existing Number to an Existing Phone SetBA/Authorized Staff
Voice - Trad. Phone Install New Phone Service BA/Authorized Staff
Voice - Trad. Phone Keysheet: Meridian Business Set (M5316) BA/Authorized Staff
Voice - Trad. Phone Keysheet: Norstar 7310 BA/Authorized Staff
Voice - Trad. Phone Keysheet: Norstar 7316 BA/Authorized Staff
Voice - Trad. Phone Keysheet: Norstar 7324 BA/Authorized Staff
Voice - Trad. PhoneMove Existing Phone ServiceBA/Authorized Staff
Voice - Trad. Phone Remove a Number from Selected Phone SetsBA/Authorized Staff
Voice - Trad. PhoneReport a Traditional Voice Service ProblemBA/Authorized Staff
Voice Mail - PennNet Add New Voice Mail ServiceBA/Authorized Staff
Voice Mail - PennNet and Trad. Cancel Voice Mail Service BA/Authorized Staff
Voice Mail - Trad. Add New Voice Mail ServiceBA/Authorized Staff
Voice Mail - Trad. Reset Password or Change Voice Mail ServiceBA/Authorized Staff

 

Page updated on July 25, 2014
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Information Systems and Computing
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Information Systems and Computing, University of Pennsylvania