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Data Rates: Email, Collaboration, and Mobility Services

Email and Collaboration Services
FY'16 Price/Account
FY'17 Price/Account
PennO365 Faculty/Staff Email & Calendaring Account
$3.75/month
$3.75/month
PennO365 Student Email & Calendaring Account
$0.60/month
$0.60/month
PennO365 Shared/Room/Equipment Account
$3.75/month
$3.75/month
PennO365 License Fee
$60/FTE/year
$60/FTE/year
Migrate Individual/Shared/Room/Equipment Account to PennO365
$45.00 one-time fee
$45.00 one-time fee
Zimbra Single Account
$4.50/month
$4.50/month
Microsoft Exchange 2010 Single Account
$10.00/month
$10.00/month
Virtual Domain Service
$150 one-time setup fee
$150 one-time setup fee
Storage
Additional Account Disk Storage
$0.50/250MB/month (over 2GB)
$0.50/250MB/month (over 2GB)
Additional Quota Set-up Fee:
4GB of disk space is the maximum that we allow for both Exchange and Zimbra. In the unusual event where a user may need more than the allowable maximum, we will charge a one-time set-up fee of $50 if we have to assign disk quota above 4 GB in addition to the cost of the additional disk space as specified above.
$50 one time set up fee
$50 one time set up fee
Mobility
ActiveSync with Exchange
Included with cost of account
Included with cost of account
ActiveSync with Zimbra
Included with cost of account
Included with cost of account
upenn.edu and non-account addressing for N&T virtual domains
$1.00/month
$1.00/month
Email relaying for a domain
$10.00/month/domain
$10.00/month/domain
IM account on central Jabber server
An IM account will be created for all new email accounts for individuals; group accounts will not get an IM account.
$0.00
$0.00

Details

Email services are billed monthly. Departments are responsible for reviewing and maintaining their email accounts on a routine basis. Accounts for employees who have left or transferred will continue to be billed until the email administrator for your department has deleted them. Please contact your email administrator if you have questions about how to review your email account lists.

The base amount of storage per email account on Zimbra and Exchange is 2GB starting in FY'15. Additional disk storage can be purchased if needed.

For more information about these services, please see our Email Service main page.

For more information about restoring data, please see our Data Restore page.

PennO365 Service

  • Annual License Fee: This is a $60 annual charge billed to one budget code for each School or Center. The $60 rate will be applied to the number of FTEs in each School/Center (per the Office of Software Licensing’s University-wide census, which fractionalizes part-time faculty and staff).  All Schools and Centers that migrate to the PennO365 service in FY2016 will be charged this fee.
  • One-time Migrating Charge: $45 One-time charge billed to one budget code for each School or Center.  $45 rate will be applied to the number of Email Accounts (Faculty, Staff, Students or Groups) in each School/Center that were migrated to O365.   Clients will have the option of paying this charge either after the accounts are migrated or ratably over a 3 year period.
  • Shared/Room/Equipment Accounts: PennO365 Shared/Room/Equipment accounts replace Group accounts used in the Exchange service.
  • Storage: The cloud-based storage per email account for PennO365 is 50GB via Microsoft Online.
  • Rate Review: The published charge rates will be reviewed further in August 2016 to address different types of accounts.

Virtual Domain Service

Our Virtual Domain service option allows you to alias your server with a hostname that reflects your organization so that mail can be addressed as follows:

username@mail.organization.upenn.edu

Organizations with 500 or more user accounts will not be charged an initial setup fee. Any organization with fewer than 500 user accounts will be charged a one-time fee for the staff time required to set up such hosting - 1 hour at the current rate of $150/hour. All organizations will be charged a yearly certificate fee.

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Information Systems and Computing
University of Pennsylvania
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Penn Computing University of Pennsylvania
Information Systems and Computing, University of Pennsylvania