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Penn Computing

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ISC Networking and Telecommunications

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Labor Rates
Troubleshooting Your Bill

Labor Rates

FY 2009 and FY 2010 Labor Rates

  FY 2009 FY 2010

Project Planning

Project Management $75/hour $80/hour
Network Designs $85/hour $90/hour
Consulting and Custom Programming $110/hour $120/hour
Custom Engineering and Design $150/hour $165/hour

Billable Maintenance (Troubleshooting)

Monday-Friday 9:00am to 5:00pm
First Tier Techs $60/hour $65/hour
Second Tier Techs $80/hour $90/hour
Third Tier Engineering Support (router configuration, network analysis, etc.) $110/hour $120/hour

Overtime Rates

First Tier Techs $80/hour $97.5/hour
Second Tier Techs $120/hour $135/hour
Third Tier Engineering Support (router configuration, network analysis, etc.) $150/hour $180/hour

Details

Contractor labor costs for data services will vary depending on building architecture, type of wiring, and location of wiring closet in relation to a wallplate. ISC's Networking and Telecommunications will make every effort to contact the customer in the event that contractor costs change significantly from a proposed estimate. To calculate a cost estimate for a network installation project, please use our networking installation cost estimate worksheet.

Labor costs for voice service installations may include one-time charges from Verizon for new or relocated lines AND one-time charges from Telecommunications for technician labor and materials.

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Information Systems and Computing
University of Pennsylvania
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