Planning Phase : Develop Communications Plan
The purpose of this activity is to identify what project related information needs to be communicated to whom and how often, the communication instruments that will be used, and the method for delivering the information. An additional purpose is to develop a schedule of specific communication events that need to be planned and tracked.
|Subject Matter Experts|
* The ISC representative with whom the client will work and who is responsible for driving the request to a point of approval or denial.
The scope of the communications plan should be based on the nature of the project being executed and an understanding of the nature and extent of the impacted audience. When preparing the communications plan, it is recommended that the Penn Communication Vehicles document be referred to for insight into various instruments and delivery vehicles that could be used to deliver project communications. Frequent and targeted communications cement the partnership between ISC and its clients.
A good practice in starting a communications plan is to come up with a comprehensive project roster, listing all parties involved in or affected by the project. From that list, the first column of the Communications Plan (Audience Roles) may be abstracted.
The communications plan is also intended to be a tracking instrument, which should be used to set up the schedule for and maintain the status of scheduled communication events and activities in the plan.
An important point to remember is that all communications external to the project team require project owner approval.